Posting Details (Default Section)
Position Title Program Coordinator, Senior (Student Services and Basic Needs)
Special Instructions to Applicants NOTE : New employees will be placed at the first step which is $77,748 per year, second step $81,684 per year or third step at $85,836 per year (depending upon experience). Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on annual basis, until the maximum step of $94,716 per year is reached on the salary schedule.
Recruitment Type: Open (Internal and External applicants)
Location San Ramon Campus
Posting Number 0002329
# of Openings 1
Range 65
Salary YEARLY: $77,748, step 1 - $94,716, step 5 (see special instructions for initial step placements)
Position Status Permanent
Overtime Status Non-Exempt (eligible)
Position Full-Time
If temporary, employment duration: N/A
# of Hours Scheduled Per Week 40
Work Schedule By Day and Work Hours Monday-Thursday
7:30am - 6:00pm
Shift Differential % N/A
# of Months 12
Non-work Periods: N/A
EEO Job Category Technical/Paraprofessional
Employee Group Classified
Department S1051- SRC Administrative
Position Definition To plan, coordinate, develop, implement and facilitate student support or instructional services for large - scale and complex program(s) in order to attract, retain and support a diverse population of students; and to provide technical program administration for all related activities.
Distinguishing Characteristics Positions in this classification are responsible for the planning, organization and preparation of large, complex student support or instructional programs. Senior Program Coordinators are more involved in program planning and coordination involving two or more major programs.
Examples of Duties/Essential Functions Duties may include, but are not limited to, the following:
Provides overall direction and guidance to the day-to-day operations, problem solving and decision making regarding a large and complex assigned program; implements program policies and directives according to District, federal or State guidelines.
Performs program development and administration for large and/or multiple programs.
Assists in the development, preparation and/or administration of department and program budgets.
Maintains and compiles data for statistical reports, student data reports, student records and files, or material requested by the District and State Chancellor's Office.
Prepares periodic reports, financial statements and records on program activities, progress, status or other special reports for management or outside agencies.
Coordinates with other departments and/or external vendors to arrange for support equipment, materials, services or resources for students and orients students in processes or use.
Develops, schedules and leads training programs for faculty, staff and managers to promote access to and increased awareness of available student support services and programs.
Develops and implements support programs; conducts research appropriate to the operation and effectiveness of the program.
Reviews applications or other program documents to determine acceptance or make decisions pertaining to program; advises students on issues associated with assigned program; identifies problems and provides advice.
Designs and develops presentations, written information and other resource materials concerning available college and community services and programs.
Assists students with navigating college processes as appropriate for assigned program; guides students in utilizing the services of the college and outside agencies; provides referral to auxiliary resources.
Participates in special activities and events as needed.
Maintains and monitors payroll records for student assistants.
Advances program objectives consistent with college's organizational mission and goals.
Creates program policies and processes to facilitate student success.
Meets with community members, business leaders and external agencies to solicit their participation and interest in college student service programs.
Performs related duties as assigned.
Minimum Qualification-Education/Experience EXPERIENCE AND TRAINING
Four (4) years of experience performing responsible student services duties in a related college program.
EDUCATION / LICENSE OR CERTIFICATE
Possession of a Bachelor's degree from an accredited college or university, or the equivalent.
Minimum Qualification-Knowledge Of Current policies, procedures and regulations related to assigned student services program.
Modern office procedures, practices and technology/equipment.
General college classroom procedures and requirements.
General needs of population of students supported.
Philosophy and objectives of students services programs; problems encountered by students supported.
General principles and practices of supervision.
Basic interviewing and test proctoring techniques.
Modern software applications (Microsoft Office Suite, etc.).
Minimum Qualification-Skill To N/A
Minimum Qualification-Ability To Design, develop, and implement effective student support services and programs to meet the needs of the community.
Understand and carry out verbal or written instructions in an independent manner.
Identify and obtain resources and other needed programs and services to meet students' academic and vocational needs and objectives.
Assign work to, oversee, and train student assistants.
Gather, prepare and maintain accurate data, records, files and reports.
Analyze situations accurately and independently make sound decisions in procedural matters.
Serve as a liaison between students and community or college agencies and services.
Communicate effectively, both orally and in writing; prepare clear and concise technical and statistical reports.
Function in a fast-paced environment with significant public contact.
Communicate effectively, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of performing required duties.
Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties.
Desirable Qualifications 1. Experience supporting diverse students with varied backgrounds.
2. Experience advising students about campus and community resources for food and housing insecurities, mental health, physical health, and childcare needs.
3. Technical proficiency in software such as SARS , Advocate, Dynamic Forms/SoftDocs, Canvas, Canva/Venngage.
4. Understanding of retention in higher education and demonstrated experience designing data-driven retention efforts.
Job Open Date: 08/31/2026
Job Close Date: 09/29/2026
Open Until Filled No
Foreign Degree and Credit Statement: In accordance with the Human Resources Procedure 3050.05, all foreign degrees and credits used to meet the minimum qualifications must be evaluated by an approved National Association of Credential Evaluation Services ( NACES ) agency
www.naces.org prior to the implementation of the equivalency process. You must upload your evaluation with your application when you apply for this position to be considered. We cannot accept foreign degree evaluations after the closing date. The candidate bears all responsibility and costs associated with obtaining the evaluation.
Employee Benefits: Insurance: The district offers health, vision, dental and life insurance for monthly classified employees and managers/supervisors and their eligible dependents. Monthly classified employees and managers/supervisors covered by another health medical plan may waive District coverage and receive a monthly cash stipend.
Retirement: Most employees are members of the PERS (Public Employees Retirement System). Faculty employees and Academic Managers are members of the STRS (State Teachers Retirement System).
Police Service employees are members of Safety Public Employees Retirement System.
Deferred Compensation: The District offers two optional deferred compensation plans. Eligible employees have a choice of the 457, 403b plans and a selection of savings and investment options.
Leave Allowance: The District offers monthly eligible classified employees and managers/supervisors a generous vacation and sick leave benefits as well as 20 paid holidays annually (which can vary based on length of winter break).
Additional Benefits: The District also offers monthly eligible classified employees and managers/supervisors educational reimbursements, employee assistance programs, a travel assistance plan, longevity compensation, retiree benefits, employee discounts on health memberships and a comprehensive wellness program.
For further information regarding benefits eligibility and details please refer to the following documents available on the 4CD website
Classified Employees Local 1 Contract (Article 20-Benefits):
https://www.4cd.edu/hr/localonecontract/2022-2025%20Local%201%20Contract.pdfManagers/Supervisors/Confidential Personnel Manual (Section 8-Insurance Benefits):
https://www.4cd.edu/gb/policies-procedures/manuals/MSC_08.pdfQuicklink https://www.4cdcareers.net/postings/12281
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Tell us how you meet the job qualifications: A) Four (4) years of experience performing responsible student services duties in a related college program AND B) Bachelor's degree from an accredited college or university, or the equivalent. (If you do not possess the degree, you ca
