Hospital for Special Surgery

Program Coordinator

Hospital for Special Surgery$72K — $109K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in public health or a related field required, Master's degree preferred.
  • 2-3 years of experience in public health programming or community education required.
  • Expertise in health education program design and evaluation.
  • Proven ability to build partnerships with community organizations and clinical stakeholders.
  • Proficiency with program registration platforms and data evaluation software.
  • Strong written and verbal communication skills necessary.
  • Organizational skills and attention to detail for managing multiple priorities.

Responsibilities

  • Design and implement community education programs on musculoskeletal health.
  • Oversee program operations, including registration and participant communications.
  • Manage logistics for virtual and in-person events to ensure successful execution.
  • Coordinate with clinical input to align programs with priorities.
  • Develop strategic partnerships with community organizations for program expansion.
  • Represent HSS in community interactions, ensuring high service standards.
  • Develop marketing content for program promotion across various channels.

Benefits

  • Opportunity to work in a respected health organization.
  • Engage with diverse community populations.
  • Chance to impact public health and wellness initiatives.
  • Professional development opportunities in health education and programming.
  • Collaboration with clinical experts and community stakeholders.
Full Job Description
Emp Status
Regular Full time

Work Shift

Compensation Range
The base pay scale for this position is $72,000.00 - $109,500.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

Key Responsibilities

Program Design & Delivery

  • Design, implement, and continuously refine a portfolio of virtual and in-person community education programs, including workshops, webinars, and exercise/movement-based offerings, applying evidence-based health education principles to advance musculoskeletal health, prevention, and wellness.


  • Own end-to-end program operations, including registration, participant communications, orders, and financial tracking, developing and refining workflows that improve efficiency and the participant experience.


  • Direct day-of-program logistics for virtual and in-person events, anticipating operational needs and independently resolving issues to ensure materials, room or platform readiness, and seamless execution.


  • Serve as the primary point of contact for physicians, service line directors, and program faculty, coordinating clinical input and program logistics to ensure alignment with clinical priorities and seamless execution.


Community Partnership & Engagement

  • Develop and manage strategic partnerships with community-based organizations serving diverse and vulnerable populations, identifying new collaboration opportunities that expand program reach and impact.


  • Serve as a trusted representative of HSS to program faculty, vendors, community partners, and participants, cultivating and sustaining long-term professional relationships.


  • Model the HSS standard of excellence in every community interaction, setting the tone for high-quality service that strengthens community trust.


Marketing & Outreach

  • Develop program objectives, messaging, promotional copy, web content, and social media materials for assigned programs.


  • Partner with HSS internal marketing across all channels, including digital and social media, to shape and execute annual marketing strategies for community education programs.


  • Lead targeted outreach initiatives with internal and external stakeholders to grow awareness, participation, and community engagement in HSS programs and services.


Evaluation, Reporting & Administration

  • Coordinate program evaluation and outcomes reporting, including evaluations, summary reports, and attendance records that demonstrate program effectiveness.


  • Analyze program data to identify trends and inform continuous program improvement.


  • Provide general administrative support to the department and perform other duties as assigned.


Qualifications:

  • Bachelor's degree in public health, public health communications, education, health administration, or a related field required


  • Master's degree strongly preferred.


  • 2-3 years of experience in public health programming, community education, or a related field, including independent management of programs or projects.


  • Demonstrated expertise in health education program design and evaluation, including experience developing programming or curricula.


  • Proven ability to build and manage partnerships with community-based organizations and clinical stakeholders.


  • Proficiency with program registration and event platforms, CRM systems, email marketing tools, and data or evaluation software.


  • Strong written and verbal communication skills, with the ability to convey information clearly, professionally, and effectively.


  • Demonstrated organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.


  • Ability to work effectively in a clinically oriented setting and collaborate with internal and external stakeholders.

About Hospital for Special Surgery

Hospital for Special Surgery (HSS) is a hospital in New York City that specializes in orthopedic surgery and the treatment of rheumatologic conditions. Founded in 1863 by James Knight, HSS is the oldest orthopedic hospital in the United States. The hospital has been ranked the top orthopedic hospital in the United States by U.S. News & World Report for 11 consecutive years. HSS has a staff of over 4000 employees, including more than 200 physicians and surgeons, and treats over 32,000 inpatients and 300,000 outpatients annually.
Learn more about Hospital for Special Surgery
Size
4,000 employees
Industry
Founded
1863

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