Program Coordinator (5152U), New Student Services #87847

Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in student development and orientation programs
  • Strong understanding of advising and counseling techniques for undergraduate students
  • Proven program management skills for large scale events
  • Experience in curriculum design and teaching for undergraduate courses
  • Knowledge of leadership theory and practices
  • Familiarity with risk assessment protocols
  • Ability to cultivate relationships with diverse campus stakeholders

Responsibilities

  • Coordinate Golden Bear Orientation programming with campus partners
  • Build relationships for effective outreach and programming implementation
  • Assist in student staff training and management
  • Oversee recruitment and training of student leaders and mentors
  • Develop curriculum and evaluation methods for orientation programs
  • Maintain relationships with key campus stakeholders for program success

Benefits

  • Remote work option of up to 2 days a week
  • Comprehensive benefits package from the University of California
  • Eligibility for a full-time career position
  • Flexible work schedule based on departmental needs
  • Access to professional development opportunities
Full Job Description
Departmental Overview

New Student Services (NSS) empowers undergraduate students to succeed and facilitates their transition to UC Berkeley. This process is known as the Golden Bear Experience, which consists of two parts: Before Students Arrive (advising and prep, online) and After Students Arrive (Golden Bear Orientation, and Getting Your Bearings, on campus).

Our Mission

The overarching goals of the Golden Bear Experience are to: welcome new students into UC Berkeley's scholarly community and lay the foundation for fostering their intellectual identity; create opportunities for participants to gain an understanding of academic requirements; create opportunities for participants to connect with university and college resources, services, and support structures; create opportunities for participants to engage with campus traditions and the range of UC Berkeley's unique cultural communities; create opportunities for participants to engage with their peers and the broader campus community; and set the path for a lifelong relationship with the campus.

Position Summary

The Program Coordinator has primary responsibility for coordinating transitional programs for 9,000+ new students and their family members each year. This position creates programs for students that assist them in building relationships to foster leadership, personal growth, and meaningful engagement with faculty and advisers, to make connections with campus resources, and to become involved as active leaders in campus life so they will become critical thinkers and engaged leaders.

The position will oversee a component of new student transition outside of Golden Bear Orientation. Student transition begins as soon as they accept their office of admission and extends into the first semesters. Golden Bear Orientation plays an integral role in that transition, but must be supported before and after with intention that requires building relationships with many campus partners.

The position assists in Golden Bear Orientation programming, student staff training, and student coordinator supervision. The Program Coordinator serves as a key individual in the development of Orientation Mentors and Orientation Leaders. Researches, develops, and executes training and supervisory structure for 750 Orientation Leaders and 60 Orientation Mentors.

Application Review Date

The First Review Date for this job is September 1, 2026. For full consideration, please apply on or before the first review date.

Responsibilities

Golden Bear Orientation Programming - 50%
  • Assist in the designs and implementation of programming components within Golden Bear Orientation in collaboration with other NSS professional and student staff, and campus partners.
  • Programming implementation will require building relationships with campus stakeholders and executing coordinated outreach.
  • Programming focuses could include student wellness, violence and harassment prevention, late night programming, campus department involvement, transfer student programs and parent orientation.
  • Makes recommendations to management for changes and/or development of new activities/services.
Supervision of Student Staff (Programming Assistants) - 20%
  • Supervise one (1) to two (2) Student staff.
  • Directs, designs, instructs, and evaluates partial year recruitment, onboarding and training program.
  • Programming Assistants will focus on GBO programming development and implementation.
Independently handles individual cases regarding student supervision, and/or oversees limited programs as described below - 15%
  • Researches, develops, and executes training and curriculum for Orientation Mentor and Orientation Leader recruitment and development.
  • Work with NSS staff to develop curriculum, co-teach course, evaluate orientation leaders, and prepare them for Golden Bear Orientation.
Develops and maintains relationships with internal and external campus stakeholders - 15%
  • Develops and maintains relationships with internal and external campus stakeholders critical to program success including liaison with the Dean of Students portfolio, multiple departments within the Division of E&I, Student Affairs Communications, SIS team, Tang Center. Specific relationships will depend on Golden Bear Experience and Golden Bear Orientation responsibilities.
Required Qualifications
  • Thorough knowledge of student development, advising and counseling techniques.
  • Thorough knowledge of undergraduate (and parent) orientation and transition programs.
  • Knowledge of leadership theory.
  • Curriculum design and teaching experience of an undergraduate course or seminar.
  • Program management of large campus events for students.
  • Knowledge of common and/or ability to learn University-specific computer application programs and knowledge of and/or ability to learn University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
  • Thorough knowledge of Student Affairs/Student Life specialization.
  • Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
  • Ability in problem identification, reasoning.
  • Ability to develop original ideas to solve problems.
  • Knowledge of and/or ability to learn about FERPA.
Preferred Qualifications
  • Advanced level knowledge of student development theory, multicultural competencies, advising and mentoring competencies; emerging research on parents of college students, course design and development, and leadership development and training.
Education / Training
  • Bachelor's degree in related area and/or equivalent experience/training. (Required)
  • Master's Degree in related professional field or 5 additional years equivalent experience/training. (Preferred)
Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted annual salary range that the University reasonably expects to pay for this position is $85,000.00 - $95,000.00.
  • This is an exempt, monthly-paid position.
  • This is a full-time (40 hours/week) Career position eligible for UC benefits.
How to Apply

To apply, please submit your resume and cover letter.

Other Information
  • This position is eligible for up to 2 days/week remote work within the United States. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs and are subject to change.
  • This is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.
  • This position is covered by the collective bargaining agreement between UAW (United Auto Workers) and the University of California Regents for SV.
Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Mandated Reporter

This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.

Misconduct

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

Misconduct means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy

UC Anti-Discrimination Policy

Abusive Conduct in the Workplace

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