City of Baltimore (Mayor and City Council of Baltimore)

Program Compliance Officer II (NCS) - Mayor's Office of Homeless Services

Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree from an accredited college or university.
  • Three years of experience in program evaluation, coordination, planning, or supervision.
  • Master’s degree in Human Services, Business Administration, or related field preferred with 3-5 years in program compliance/contract administration.
  • Knowledge of administrative practices in homeless program administration and budgeting.
  • Familiarity with relevant funding programs like ESG, CoC, and HSP.

Responsibilities

  • Review and recommend departmental policies and practices.
  • Prepare periodic monitoring reports and compliance documentation.
  • Serve as the compliance department’s point of contact when necessary.
  • Assist in supervising the work of Program Compliance Officers.
  • Process expenditure reports and manage financial documentation.
  • Facilitate departmental training programs on compliance.
  • Respond to constituent concerns and facilitate appropriate resolutions.
  • Conduct program monitoring visits and investigate compliance violations.

Benefits

  • Opportunities for professional development and training.
  • Work in a vital social service sector focused on community welfare.
  • Exposure to diverse programs and partnerships within the homeless services framework.
  • Collaborative work environment with community stakeholders and advocates.
Full Job Description

THIS IS A NON-CIVIL SERVICE POSITION

Salary Range:    

$78,588.00 - $125,740.00 Annually

Hiring Range:    

$78,588.00 - $102,164.00 Annually

Job Summary
The Journey Home, Baltimore City’s plan to make homelessness rare and brief, focuses on four major goal areas that address the root causes of homelessness: affordable housing, comprehensive health care, sufficient incomes, and preventive and emergency services. The plan is overseen by the Continuum of Care (CoC), which is a coalition of service providers, funders, advocates, government agencies, and community stakeholders working together to make homelessness rare and brief.The Mayor's Office of Homeless Services (MOHS) is the designated lead agency for the CoC and works to implement federal, state, and local policy and best practices in addition to administering and monitoring homeless services grants. MOHS administers over $94 million annually for programs that include street outreach, emergency shelter, transitional housing, rapid rehousing, permanent supportive housing, Housing Opportunities for Persons with AIDS (HOPWA), meal programs, and eviction prevention. Each year, through a network of partner providers, the homeless services program delivers housing and supportive services to over 25,000 individuals and families. More information can be found at: https://homeless.baltimorecity.gov/

Baltimore City Mayor’s Office of Homeless Services is seeking a dynamic professional to join our Program Team. This position develops and monitors programs and enforces program requirements and reports to the Program Compliance Supervisor.

Essential Functions

  • Review, interpret, and recommend new or amended departmental policies, practices, and procedures.
  • Prepare and contribute to the completion of required periodic and monitoring reporting.
  • Serve as Point of Contact for the Compliance Department in the absence of the Program Compliance Manager.
  • Assist with the review of the work of Program Compliance Officers as assigned by the Program Compliance Manager.
  • Perform, assist, and lead processing of expenditure reports.
  • Assist the Program Compliance Manager with facilitation and coordination of departmental trainings.
  • Assist with responding to constituent concerns to include agency guided resolutions.
  • Provide training and technical assistance to internal and external partners to ensure compliance with laws and program contractual obligations.
  • Assist the Program Compliance Supervisor in leading and conducting program monitoring visits.
  • Assist as lead in investigation of units and subrecipients in violation of Housing Quality Standards and Housing Habitability Standards.

Minimum Qualifications
Education: Bachelor’s degree from an accredited college or university

AND

Experience: Have three years of experience in program evaluation, coordination, planning or supervision.


OR
Equivalency Notes:
Have an equivalent combination of education and experience. A master’s degree in the Human Services field, Business Administration, Public Administration, Management or related field from an accredited college or university plus 3 -5 years of management experience in program compliance/contract administration is preferred.

Knowledge, Skills, and Abilities

  • Knowledge of administrative practices and methods, including but not limited to homeless program administration, planning, and budgeting.
  • Knowledge of the Emergency Solutions Grant (ESG), Continuum of Care (CoC), and Homelessness Solutions Program (HSP) programs.
  • Knowledge of Housing Quality Standards and Habitability Standards.
  • Ability to evaluate data, compare data to existing standards and draw conclusions.
  • Ability to evaluate, apply and interpret rules, regulations, and procedures.
  • Ability to communicate effectively, both orally and in writing; ability to present recommendations clearly and concisely.

Additional Information

Background Check    
Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

Probation    
All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.

Financial Disclosure
This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire.

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