Summary

This vacancy is for a GS-0343-12, Program Analyst located in the Department of Homeland Security, U.S. Coast Guard, Personnel Service Center, Personnel Support Division in WASHINGTON, District of Columbia.

Duties

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You will serve as a Program Analyst and be responsible for providing oversight and management of Coast Guard procedures for the Service's participation in the Department of Defense's (DoD) Defense Enrollment Eligibility Reporting System/Real-time Automated Personnel Identification System (DEERS/RAPIDS) used to authorize medical benefits for all military personnel, retirees, and reserve personnel; and allow Coast Guard personnel (military and civilian) to access installations and web-based systems.

Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include:

• Serving as the Coast Guard DEERS/RAPIDS Project Officer, and representing the CG on all matters under Joint Uniform Services Personnel Advisory Committee JUSPAC cognizance. Also serving as program manager for the CG's participation in the DoD DEERs/RAPIDS program and administering new policy for field use.
• Studying, analyzing, and developing ways to improve the accuracy, adequacy, timeliness, and validity of data and systems for disseminating information about the Coast Guard's programs and work force to managers in many echelons and/or geographic locations.
• Providing timely responses to problems reported by Uniformed Service RAPIDS site verifying officials and Coast Guard RAPIDS site security managers (SSMs).
• Analyzing complex DEERs/RAPIDS and CAC issuance policy, such as military identification card and concomitant military benefits policy issues, and recommending solutions; and identifying and proposing solutions to Coast Guard DEERS/RAPIDS terminal allocation proposals and requests.
• Planning and performing special projects; and participating in Coast Guard DEERs/RAPIDS terminal site visits, studies and reviews.

Mandatory training is required which must be successfully completed and other training may occur as necessary for success in the position.

Requirements

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Conditions of employment

All qualification requirements must be met by the closing date of the announcement.

Do NOT include the following types of information in your resume:

• Social Security Number (SSN)
• Date of Birth (DOB)
• Photos of yourself (if included on your resume you will not be considered for this position)
• Personal information: such as age, gender, religious affiliation, etc.

Key Requirements:

• Must be a U.S. Citizen.
• Must be registered or exempt from the Selective Service. See www.sss.gov
• A one-year probationary period may be required.
• To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation. This position requires a Non-Sensitive background check.
• This is not a Bargaining Unit position.
• Time-in-Grade requirement must be met by the closing date of the vacancy.
• All Federal employees are required to have Federal salary payments made by direct deposit.
• Federal employees and Coast Guard employees must be within the local commuting area to be considered for this position.

The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Qualifications

To qualify at the GS-12 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-11 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis.

• Serving as a program manager or project officer responsible for oversight of an agency's participation in a personnel eligibility, identification, or benefits management program.
• Evaluating data collection and reporting processes; identifying data quality issues and system deficiencies; developing recommendations to improve data integrity or reporting capabilities.
• Providing technical support for an automated personnel identification, eligibility, or access management program.
• Analyzing and interpreting complex policies, regulations, and program guidance related to personnel identification, eligibility benefits, or credentialing programs.
• Planning and conducting special projects, program studies, or management reviews to evaluate the effectiveness and efficiency of organizational programs.

NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position.

NOTE: Education cannot be substituted for experience at this grade level.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This position does not have a positive education requirement. If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. See Required Documents section for detail.

Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) from an accredited institution. Once selected & prior to appointment, applicants must provide an official college transcript. Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the U.S. (see FOREIGN EDUCATION below).

College Transcript: If this position requires specific educational course work to qualify, or you are qualifying based in whole or part on education, you are required to provide all unofficial transcripts (undergraduate, graduate, etc.) by the closing date of this announcement or you will be disqualified from further consideration. Transcripts should be legible and detailed, showing course number and department (i.e., bio 101, math 210, etc.), course title, number of credit hours, and grade earned. If course content cannot be easily identified from the title of the course as listed on your transcript, you must submit an official course description from the college/university that reflects the content at the time the course was taken.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. To receive this credit, you must submit evidence of equivalency as provided by a credentialling evaluation service. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications click here

Only experience and education obtained by the closing date of this announcement will be considered.

Additional information

Due Weight

Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3).

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.

Other benefits may include flexible work schedules; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.