Summary

This GS-12 Program Analyst (with full promotion potential to GS-13) supports the FMCSA Office of the Administrator. A core focus is serving as a vital front-of-the-house liaison to build relationships with external safety partners, industry groups, and congressional staff to advance the agency's truck and bus safety mission. Key duties include managing executive calendars and complex travel, coordination high-priority task, and evaluating office efficiency.

Duties

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As a Program Analyst:

• Stakeholder Liaison: Serves as a vital front-of-the-house interface to build and maintain strategic relationships with external safety partners, industry groups, and congressional staff.
• Program Evaluation & Coordination: Analyzes office operations for efficiency, tracks high-priority tasks, and develops tailored communication materials like briefings and talking papers.
• Executive Support & Logistics: Manages complex official calendars and directs the complete travel lifecycle and logistical arrangements for the Administrator and Deputy Administrator.

The ideal candidate for this position is a proactive and diplomatic professional with a proven track record of serving as a vital front-of-the-house interface for senior leadership. They possess exceptional interpersonal skills to confidently build strategic coalitions and navigate sensitive boundaries with high-level external safety partners, industry executives, and congressional staff. As a master logistician, they bring expert experience in managing complex executive calendars and executing seamless travel lifecycles under fluid requirements. Finally, they combine strong analytical skills to evaluate office efficiency with the autonomy needed to independently solve problems and deliver polished communication materials for senior executives.

Requirements

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Conditions of employment

• Must meet specialized experience stated in Qualifications section.
• Submit application and resume online by 11:59 PM EST on the closing date.
• Required documents must be submitted by the closing date.

Qualifications

To meet the minimum qualifications for this position, you must meet the specialized experience qualifications for the grade at which you are requesting consideration.

To qualify for the Grade 12, you must have at least one year of experience equal or equivalent to the GS-11 it must include:

• Experience conducting review of office workflows, generating monthly briefing schedules and packages and materials used by Senior leadership to assess progress against strategic goals.
• Experience serving as a primary liaison to coordinate inquiries and track high-priority task actions from internal staff and external industry groups, ensuring all responses meet established suspense dates and agency quality standards.
• Experience managing the daily calendars and complex travel lifecycles for senior executives, coordinating domestic/international trips annually in strict compliance with Federal Travel Regulations (FTR) to ensure schedule alignment.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

• Stakeholder Management - Knowledge of the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort.
• Administration and Management - Knowledge of planning, coordination, and execution of business functions, resource allocation, and production.
• Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; relates well to people from varied backgrounds and different situations.
• Written Communication- Writes in a clear, concise, organized, and convincing manner for the intended audience.

For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

For additional information about applying to Federal positions, please click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=e4

All applicants must meet all qualification requirements by the closing date of this announcement.

Additional information

This announcement may be used to fill additional positions if similar vacancies occur within 90 days of the issue date of the referral certificate.

The Fair Chance to Compete for Jobs Act prohibits the Department of Transportation and its Operating Administrations from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Transportation by email at, [redacted]. To learn more, please visit our page at: The Fair Chance to Compete Act | US Department of Transportation

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.