SummaryThe incumbent is assigned to the Office of the Managing Director and reports to the Chief Data Officer. The incumbent is responsible for agencywide business process management, process improvement, program evaluation, operational analysis, and organizational performance support across the enterprise. The incumbent leads efforts to evaluate the efficiency and effectiveness of agency processes, identify opportunities for improvement, and recommend changes aligned with agency priorities.
DutiesHelp
As a Program Analysis Officer,GS-0343-15, you will perform the following major duties:
- Serve as the Enterprise Business Process Manager responsible for agencywide business process management, process improvement, program evaluation, operational analysis, and organizational performance support.
- Apply expert knowledge of management and program analysis, business process management, and enterprise operations to evaluate and enhance agencywide business processes, programs, and procedures. Conduct end to end assessments to identify inefficiencies, operational risks, and opportunities for modernization.
- Use advanced data analysis tools, performance measures, process mapping, Lean/Six Sigma principles, root cause analysis, and other improvement methodologies to diagnose systemic issues and determine the policies, practices, procedures, training, and communication strategies required to achieve organizational outcomes.
- Lead or support Evidence Act-aligned program evaluations by assessing data quality, measuring program results, identifying performance gaps, and developing practical, actionable recommendations that strengthen evidence-based decision making and organizational accountability.
- Develop comprehensive reports, business cases, implementation plans, governance approaches, policies, and procedures that improve program effectiveness, operational efficiency, and agencywide performance. Translate analytical findings into clear strategies that guide leadership decisions and drive sustainable change.
RequirementsHelp
Conditions of employment- U.S. Citizenship
- Males born after 12/31/59 must be registered for Selective Service
- Resume and supporting documents (see "How to Apply" section.)
- Suitability for Federal employment
- Financial Interest in transportation enterprises will be evaluated on a case by case basis
- Bargaining Unit Position: NO
- Direct Deposit is required.
- A Trial or probationary period may be required.
- You may be required to complete a Confidential Financial Disclosure Report, OGE-450, upon entering the position and annually.
- THIS POSITION IS NOT ELIGIBILE FOR REMOTE TELEWORK.
- Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement.
- This position is eligible for ad-hoc/situational telework as determined by the agency policy.
- Two-Page Resume Limit: Resumes must not be more than two standard single-sided pages (or one page if submitting a front and back, hard-copy).
- Multiple and subsequent vacancies may be filled from this announcement.
- Moving expenses associated with permanent change of station (PCS) ARE NOT authorized for this position. A Relocation or Recruitment Incentive may be offered to highly qualified candidates.
QualificationsTo qualify for this position, you must meet one of the following Basic Requirements:Applicant must demonstrate at least one full year of specialized experience comparable in scope and responsibility to the GS-14 level in the Federal service (obtained in either the public or private sectors) performing the following duties:
- Independently directing and personally performing enterprise transformation initiatives by applying Lean Six Sigma techniques, including data analysis, root cause analysis, and process optimization to diagnose and resolve systemic operational challenges;
- Developing and presenting analytical findings and strategic recommendations to executive leaders to build consensus and drive organizational change; and
- Serving as the subject matter expert leading the full change management lifecycle to implement new policies, procedures, or governance structures resulting in measurable improvements in agency performance and program effectiveness.
For more information see link: Miscellaneous Administration and Program Series 0301
NOTE: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Your resume must clearly show the specialized experience and competencies related to this position. Failure to demonstrate how you possess the education, specialized experience and/or competencies will result in an "Ineligible" rating.EducationThere is no education substitution at this grade level. Additional information- The National Transportation Safety Board (NTSB) offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays and various benefits as well as work life amenities such as alternate work schedules, telework, flextime, fitness and transit benefits.
- If you left Federal Employment and received a buy out and you are selected for this position, you may be required to repay the full amount of the payment.
- Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) meet the basic qualification standards (including minimum educational and experience requirements; (3) be rated well-qualified for the position with a score of 80 and above on the rating criteria for this position; and, (4) submit the appropriate documentation ( to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp
- Note: ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
- All qualification requirements must be met by the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. OPM's web site at http://www.opm.gov/qualifications.
- Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
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