Professional Services Manager

Axon

$87K — $140K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BS/BA degree or equivalent relevant experience
  • 3+ years of experience in regulatory affairs, aviation, telecommunications, or UAS operations
  • Working knowledge of FCC spectrum licensing and FAA regulatory processes
  • Strong technical writing skills and attention to detail
  • Ability to interpret technical info into clear documentation
  • Strong analytical and problem-solving skills
  • Ability to manage multiple concurrent regulatory activities
  • Willingness to travel up to 40% domestically

Responsibilities

  • Prepare and manage FCC licensing and authorization activities
  • Develop supporting FCC documentation, including technical narratives and frequency data
  • Support FCC Universal Licensing System activities and troubleshoot applications
  • Prepare FAA Certificates of Waiver or Authorization for customers
  • Conduct site and airspace analysis and develop safety documentation
  • Engage with regulatory personnel to clarify requirements and resolve issues
  • Develop standardized regulatory workflows and quality-control processes

Benefits

  • Competitive salary and 401(k) with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, and Vision plans
  • Fitness programs
  • Emotional and Mental Wellness support
  • Learning and Development programs
Full Job Description
Your Impact

As a Senior Regulatory Affairs Specialist - Spectrum & Airspace, you will help enable the deployment and operation of Axon Air and Dedrone solutions by supporting federal spectrum licensing and UAS airspace authorization requirements.

In this hands-on individual contributor role, you will coordinate regulatory activities involving the Federal Communications Commission (FCC) and Federal Aviation Administration (FAA). You will prepare and manage regulatory submissions, validate technical and site information, work with regulatory stakeholders, and help establish scalable processes that support customer deployments as Axon's Air and counter-UAS programs grow.

You will serve as a trusted regulatory resource for Professional Services, Sales, Sales Engineering, Product, and customer teams, translating technical and operational requirements into accurate, review-ready regulatory packages.
What You'll Do

Location: Washington DC
Travel: Up to 40%, primarily domestic
Reports To: Manager, Professional Services
Direct Reports: 0
  • Prepare and manage FCC licensing and authorization activities, including FCC Form 601 applications, license modifications and amendments, and Special Temporary Authority (STA) requests.
  • Develop supporting FCC documentation, including technical narratives, site and equipment information, frequency data, coverage exhibits, and KML/KMZ mapping.
  • Support FCC Universal Licensing System activities and work returned or deficient applications through correction and resolution.
  • Prepare and coordinate FAA Certificates of Waiver or Authorization for our PAO/PSO customers. Prepare other operating waivers (e.g. LAANC grid) for both internal and external stakeholders as required.
  • Conduct site and airspace analysis and develop supporting materials such as CONOPS, safety documentation, detect-and-avoid descriptions, and operational narratives.
  • Work with customers and internal teams to ensure regulatory packages contain accurate site, equipment, operational, and technical information.
  • Engage with FCC and FAA personnel to clarify requirements, address questions, resolve filing issues, and appropriately advance pending actions.
  • Maintain visibility into regulatory actions and proactively communicate risks or dependencies that could affect customer deployment schedules.
  • Develop standardized regulatory workflows, templates, checklists, and quality-control processes that support increasing deployment volume.
  • Serve as a regulatory resource for Professional Services, Sales, Sales Engineering, and other internal teams while staying current on evolving FCC and FAA requirements.
  • Periodically engage with Professional Services and technical teams in the field during customer installations to understand deployment workflows, site conditions, and implementation challenges, ensuring regulatory processes and requirements remain aligned with how supported hardware is deployed in real-world environments.
What You Bring
Required Qualifications
  • BS/BA degree or equivalent combination of education and relevant professional experience.
  • 3+ years of experience in regulatory affairs, aviation, telecommunications, wireless spectrum, UAS operations, technical program management, compliance, or a related field.
  • Working knowledge of FCC spectrum licensing, FAA aviation/UAS regulatory processes, or both, with the ability to develop expertise across both areas.
  • Strong technical and professional writing skills with exceptional attention to accuracy and detail.
  • Ability to interpret technical information and translate it into clear documentation for external review.
  • Strong analytical, organizational, and problem-solving skills with the ability to manage multiple concurrent regulatory activities.
  • Ability to work independently while effectively communicating with government personnel, customers, technical teams, and internal stakeholders.
  • Comfort working with technical data, spreadsheets, mapping information, and tools such as Google Earth and KML/KMZ files.
  • Willingness to travel up to 40%, primarily within the United States.
Preferred Qualifications
  • Experience preparing or submitting FCC Form 601 applications, STA requests, license modifications, or amendments.
  • Familiarity with FCC ULS, FRN/CORES administration, frequency coordination, and 47 CFR Parts 90 or 87.
  • Experience supporting FAA Part 107 waivers, COAs, Part 91 operations, or BVLOS authorization requests.
  • Previous interaction with FCC, FAA, certified frequency coordinators, or other regulatory personnel.
  • Experience with radar, RF detection, counter-UAS, UAS/DFR, public safety communications, or other spectrum-dependent technologies.
  • Experience supporting public safety, government, aviation, defense, or critical-infrastructure customers.
  • FAA Part 107 Remote Pilot Certificate.
  • Experience developing or improving regulatory, licensing, or compliance processes in a growing organization.
Benefits That Benefit You
  • Competitive salary and 401(k) with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, and Vision plans
  • Fitness programs
  • Emotional and Mental Wellness support
  • Learning and Development programs

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.

Base Pay Range

$87,900-$140,640 USD

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

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