Palo Alto Networks

Professional Services Consultant - EPM

Palo Alto Networks • $100K — $120K *
Washington, DC 20011In-Person
Technical Services
Less than 5 years of experience
Yesterday
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science, Information Security, or a similar discipline
  • 2+ years in a technical role deploying Endpoint enterprise software
  • 2+ years in technology implementation or consulting roles
  • Understanding of networking, systems administration, and information security
  • Experience with Windows, *NIX, and macOS operating systems
  • Knowledge of Information Security and Network Architecture concepts like OIDC, SAML, and HTTPS
  • Creative problem solver with effective multitasking ability

Responsibilities

  • Lead enterprise deployments of the Idira EPM solution
  • Design and architect EPM rollout for customer security needs
  • Advise clients on EPM policies to meet business requirements
  • Demonstrate knowledge of enterprise endpoint and privileged management
  • Maintain positive customer relationships
  • Facilitate communication between customers and internal teams at Palo Alto Networks
  • Resolve escalated customer issues, ensuring satisfaction

Benefits

  • Comprehensive health and wellness packages
  • Career development opportunities
  • Collaborative work environment
  • Access to cutting-edge technology
  • Flexible work arrangements
Full Job Description
Job Summary

Responsibilities:
  • Lead complex enterprise deployments of the Idira EPM solution through deployment, configuration, and management
  • Design and architect EPM rollout to meet customer security requirements
  • Advise customers on how to satisfy business requirements with EPM polices
  • Demonstrate a strong understanding of enterprise endpoint and privileged management
  • Develop and maintain positive and productive customer relationships
  • Broker communications between customer and Palo Alto Networks's internal teams
  • Resolve customer escalations while maintaining correct expectations and ensuring customer satisfaction
  • Assist with initial drafts of design, architecture, and planning documentation


Requirements:
  • Bachelor's degree in computer science, Information Security, or a similar discipline
  • 2 or more years of experience in a technical role deploying Endpoint enterprise software
  • 2 or more years of experience in a technology implementation or consulting role
  • An understanding of networking, systems administration, and information security
  • Experience with Windows, *NIX and macOS operating systems
  • Well-organized with the ability to manage multiple projects, schedule meetings, work independently, and have strong verbal and written skills.
  • Demonstrable knowledge of Information Security and Network Architecture concepts including OIDC, SAML, HTTPS, and UAC
  • Be a creative problem solver with out-of-the-box thinking in critical situations
  • Ability to keep track of independent tasks and ensure accurate completion
  • Previous experience with Palo Alto Networks's solutions, cloud workloads and endpoint management are preferred
  • MS AD knowledge is required, and AAD experience is preferred
  • REST API, JavaScript and PowerShell scripting experience is preferred


Qualifications

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

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About Palo Alto Networks

Palo Alto Networks, Inc. is an American multinational cybersecurity company with headquarters in Santa Clara, California. Its core products are a platform that includes advanced firewalls and cloud-based offerings that extend those firewalls to cover other aspects of security. The company serves over 70,000 organizations in over 150 countries, including 85 of the Fortune 100. It is home to the Unit 42 threat research team and hosts the Ignite cybersecurity conference.
Learn more about Palo Alto Networks
Size
11,870 employees
Market Cap
$42.6 billion
Industry
Enterprise Technology
Net Income
-$368.2 million
Founded
2005
5 Year Trend
+25.7%
Revenue
$3.7 billion
NASDAQ
PANW
* Ladders Estimates

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