Production Support Developer Specialist

State of Wisconsin Division of Personnel Management

$95K — $101K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of programming experience, especially in C#, VB.NET, or ASP.NET.
  • Proven track record of working on IT projects, including task management and progress tracking.
  • Experience designing and maintaining complex IT applications with multiple dependencies.
  • Familiarity with troubleshooting production failures and user-reported incidents.
  • Demonstrated ability to mentor junior developers.

Responsibilities

  • Perform advanced programming tasks to enhance and maintain IT applications.
  • Develop solutions that meet user specifications with DOR-approved tools.
  • Propose design alternatives in response to requests and system issues.
  • Create specifications according to DOR's development methodologies.
  • Triage production issues and resolve identified errors.
  • Design and implement solutions to prevent future application errors.
  • Lead small teams of application development professionals.

Benefits

  • Remote/telework options up to 60% post-probationary period.
  • Comprehensive benefits package including health and retirement plans.
  • Opportunity for career advancement through a defined pathway.
  • Exposure to complex and highly regulated IT projects.
Full Job Description
Your Role

As the Production Support Developer Specialist , you will help achieve the agency goal of enabling DOR to operate efficiently and effectively. Your developer tasks may include:

  • Perform advanced level programming tasks needed to develop, enhance, maintain and support complex IT applications consisting of commercial off-the-shelf packaged applications (COTS), in-house custom developed applications on LAN and web-based platforms according to DOR standards.
  • Develop solutions that meet user needs and specifications using approved DOR development toolkits and programming languages (like Microsoft .NET - C#, VB.NET, ASP.NET, Java, PL/SQL, SQL, etc.) in an integrated development environment.
  • Propose design and system alternatives in response to customer requests and system issues.
  • Develop specifications according to DOR systems development, project management and configuration management methodologies.
  • Triage production issues, identify impacted processes, and resolve errors.
  • Design, develop, and implement solutions that address existing issues and prevent future errors.
  • Lead and direct other application development professionals assigned as members of small work teams.

This list of eligible candidates established from this announcement may be used to fill future similar vacancies (permanent, project or Limited Term) in the next six months within DOR.

Position Summary

To see the full list of duties view the position description .

Salary Information

The starting pay rate for this position is between $45.90 - $48.89 per hour ($95,472 - $101,691 annually), depending on experience and qualifications, plus excellent benefits. Use this Total Rewards Calculator to see an estimate of the total value of our competitive benefits package!

The classification of this position is an IS Systems Development Services Specialist, which is in Pay Schedule 07, Pay Range 33. Pay will be set in accordance with the State of Wisconsin Compensation Plan in effect at the time of hire. Starting pay for current state employees may vary based on applicable provisions in the Compensation Plan.

Job Details

Background Checks: Due to the nature of this position, final candidates will be subject to criminal background, fingerprint, and tax compliance checks.

I-9 Requirements: Applicants must be legally authorized to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without sponsorship) at the time of appointment. The Department of Revenue does not sponsor work or student visas and is not an eligible OPT employer for those with F1 visas. DOR participates in E-Verify and will provide the federal government with Form I-9 information for all new employees to confirm authorization to work in the U.S.

Probationary Period: A 12-month probationary period may be required.

Remote/Telework up to 60%. Note:During probation you will have the opportunity to gradually increase to 60% (i.e., working remotely three (3) days per week, and will report to the 2135 Rimrock Road; Madison WI building, two (2) days per week) within 9 months (of your 12 month probation) based on performance and workload needs. Remote work is intended to be performed primarily in the State of Wisconsin and is subject to change based on business needs.

Qualifications

Minimum qualified candidates will have experience in each of the following:

  1. Experience developing code using a minimum of two (2) of the following: C#, VB.NET, ASP.NET, PL/SQL, or SQL.
  2. Experience as a developer on an IT project (e.g., creating task lists, estimating development effort, tracking progress, resolving issues/defects, communicating status, etc.).
  3. Experience in designing, enhancing or maintaining complex information technology (IT) applications (e.g., highly integrated or interdependent user functionality, tight component dependencies, large or multiple databases, etc.).
  4. Experience triaging and/or troubleshooting production job failures or user-reported incidents.
  5. Experience mentoring or coaching less experienced software developers.

Well qualified candidates will have experience in a minimum of two (2) of the following (in addition to the minimum qualifications):

  1. Experience designing, developing, testing, and/or maintaining .NET based software applications.
  2. Experience serving as a lead for an IT project, or assisting others with IT project tasks (e.g., creating task lists, estimating development effort, tracking progress, leading meetings, resolving issues/defects, communicating status, etc.).
  3. Experience enhancing or maintaining complex, highly regulated/multifaceted IT systems that are governed and/or influenced by federal and state laws, policies, and/or guidelines.
  4. Experience as a team lead or lead developer on a development team.


How To Apply

To be considered for this position, you must complete the online application. C lick "Apply for Job" to start the application process. For instructions, refer to the following link: Applying to State Service .

You must attach a current resume and a letter of qualifications in a Microsoft Word or PDF compatible format. Each document should be limited to 4 pages. Pages beyond 4 may be disregarded by the rating panel. Make certain these documents clearly illustrate your experience, including detailed examples, with each of the qualifications listed in the "Qualifications" section of this announcement. These documents will be used to assess whether your qualifications meet the qualifications required for the job. For instructions on developing your application and what should be included in these materials, click here . Make certain your resume and letter are how you want them to be before you finalize the application as you are not able to update or change your application materials once you click "Submit".

Submitted materials will be evaluated by a job expert and the most qualified applicants will be invited to the next step of the selection process. If you are invited to interview, you will be contacted via email. Make certain your contact information is correct and check your email regularly.

Permanent classified state employees who are eligible for transfer, voluntary demotion, or reinstatement should complete the application process as described above by the stated deadline.

The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program.

Please see the Frequently Asked Questions for general wisc.jobs user information and technical assistance.

Questions can be directed to Linda Weber, Human Resources Specialist-Senior at [email protected] or 608-261-7687.

Deadline to Apply

All application materials must be received by 11:59 PM central time on August 14, 2026.

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