JOB SUMMARY

Directs the activities of the Machine Support group. Responsible for maintaining production schedules and ensuring that quality standards are adhered to by the group.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

LEADERSHIP AND MANAGEMENT RESPONSIBILITIES

Recruitment and Retention:
·         Recruit, interview and hire Process Engineers, Industrial Techs, WAVE Techs, and Machine Support Techs
·         Communicate criteria to recruiters for Process Engineers, Industrial Techs, WAVE Techs, and Machine Support Techs candidates.
·         Coach machine support department staff in the interviewing/hiring process.
·         Monitor team member turnover; identify key factors that can be improved; make improvements.

Employee and Team Development:
·         Identify individual and team strengths and development needs on an ongoing basis.
·         Create and/or validate training curriculum in area of responsibility.
·         Coach and mentor tooling department staff to deliver excellence to every internal and external customer.
·         Create and manage succession plans for the machine shop function.

Performance Management:
·         Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
·         Solicit ongoing feedback from Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on the PE team member’s contribution to the workcell. Provide ongoing coaching and counseling to team member based on feedback.
·         Express pride in staff and encourage them to feel good about their accomplishments.
·         Perform team member evaluations professionally and on time.
·         Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
·         Coordinate activities of large teams and keep them focused in times of crises.
·         Ensure recognition and rewards are managed fairly and consistently in area of responsibility.

Communication:
·         Provide communication forum for the exchange of ideas and information with the department.
·         Organize verbal and written ideas clearly and use an appropriate business style.
·         Ask questions; encourage input from team members.
·         Assess communication style of individual team members and adapt own communication style accordingly.

TECHNICAL MANAGEMENT RESPONSIBILITIES

·         Oversees the maintenance management program including repair parts, preventative maintenance, feeder maintenance, and the support equipment maintenance program
·         Plans the activities of the technical staff
·         Develops and maintains all department reports/records
·         Supervises the planning and execution of line moves and builds
·         Schedules equipment vendors for installation, repair and updates of equipment
·         Assure that procedures and work instructions are efficient and not redundant.
·         Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field.”
·         Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
·         Lead by example; “walk the talk.”
·         Utilize Jabil’s Advanced Engineering group to ensure useful support to Jabil South.
·         Establish new measurement systems if/where possible.
·         Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
Comply with all procedures within the company security policy.

EDUCATION AND MINIMUM REQUIREMENTS

* Bachelor's degree in engineering, manufacturing, business administration, or a related field; or equivalent practical experience.
* Minimum of 5 years of experience in a manufacturing environment, with at least 1-2 years in a supervisory or lead role.
* Proven ability to lead, motivate, and develop a team.
* Strong understanding of manufacturing processes, quality control principles, and safety regulations.
* Excellent problem-solving and decision-making skills.
* Proficiency in using manufacturing execution systems (MES) and enterprise resource planning (ERP) software.
* Strong communication (written and verbal) and interpersonal skills.
* Ability to work effectively in a fast-paced and dynamic production environment.
* Knowledge of Lean Manufacturing and Six Sigma methodologies is a plus.