Role Summary:

The Production Supervisor at the NA Pump QRCs is responsible for the day-to-day activities on the shop floor and direct management of the skilled labor team. This role will work closely with the QRC Manager and the Master Scheduler to ensure that the right resources are in place to be able to meet production goals with a focus on quality and on-time performance. The Production Supervisor will work closely with individual associates, and team leads to develop training plans to aid in the growth and development of the operations team. In addition, this role will be responsible for maintaining a work schedule for all associates on the team to ensure resources are available to meet customer needs. The Production Supervisor will report directly to the site QRC Manager.

Responsibilities:

• Responsible and accountable for DCI/Assembly Pump Repair and supporting Machining & Welding operations
• Effectively lead and manage people resources as measured by safety performance, turnover, and employee development sponsorship
• Meet or exceed on-time performance
• Manage shop resources to meet labor hour budget
• Ensure all work is done efficiently following the direct and indirect guidelines
• Drive CIP culture throughout organization and meet cycle time reduction goals
• Attend and actively participate in pass gate meetings
• Work with Master Scheduler to manage order risks
• Review and Approve routers release to the shop floor.
• Escalate parts, manpower, and capacity concerns that affect schedule to Master Scheduler and/or QRC Manager
• Review and ensure required documentation for job progress is complete
• Manage and improve COPQ, OTD, rework and scrap metrics
• Manage outsourced deliverables are on schedule, job packages are properly assembled, and scopes are clearly communicated
• Monitor capacity and initiate manufacturing outsourcing as required to meet deadlines
• Work with assigned Project Coordinators, relaying job status and providing project timelines/schedules
• Participate and implement programs/procedures to improve processes, lead-time, production yields and delivery performance.
• Manage the customer experience by occasionally acting as a point of contact for orders.  Provide customer updates as requested
• Attend and actively participate in order hand off meetings (Pass Gate 1), and effectively manage the Pass Gate Process throughout the order lifecycle

Requirements:

• High School Diploma with some college preferred
• 5+ years in an industrial manufacturing or repair operation
• Experience scheduling/planning multiple jobs simultaneously
• An understanding of Material Planning, Inventory Control, and Material Requirements Planning
• Excellent leadership, communication, planning, and organizational skills
• Experience managing / directing all shop activities for a repair manufacturing facility
• CIP training and experience required
• Sound understanding of assembly processes and procedures in a manufacturing or repair environment.
• Strong working knowledge of pumps & rotating equipment required.
• Extensive knowledge/understanding of manufacturing processes such as DCI/Assembly pump repair, machining, welding, inspection.
• Experience with MS Project tools including: Outlook, Excel, Word, and PowerPoint
• Demonstrated experience reviewing, interpreting, and communicating technical specifications
• Capable of quickly establishing credibility, influencing constituencies, and persuading professionals at all levels.
• Ability to prioritize and manage multiple tasks in a fast-paced and changing work environment

Preferred Qualifications/Skills:

• Experience operating in an ERP system
• Strong written and oral communication skills with the ability to speak and communicate effectively with various audiences at the site level. Capacity to effectively share information and respond to questions from supervisors and managers at multiple levels of the organization
• Self-motivated with an ability to work independently and make decisions on the spot
• Strong analytical and problem-solving skills, in addition to interpersonal, teamwork skills
• Strong drive to make things happen and a strong 2can do2 attitude
• Demonstrate a desire for personal growth and career development

Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, retirement plan and many other excellent benefits!