Citigroup, Inc

Production Coordinator, Creative and Media Services, Vice President

Citigroup, Inc • $129K — $194K *
New York, NY 10025In-Person
Media
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Communications, Media Production, Visual Arts, or a related field.
  • Experience in a top-tier studio or video/film company.
  • Ability to manage multiple projects efficiently and effectively.
  • End-to-end knowledge of video production and post-production processes.
  • Familiarity with Adobe Creative Suite and Microsoft Office.
  • Interest or experience with AI and large language model platforms.
  • Strong interpersonal and communication skills with a focus on relationship building.

Responsibilities

  • Collaborate with Communications and internal teams to produce engaging digital content.
  • Oversee project intake and act as the primary contact for production requests.
  • Manage production schedules and project plans for the team.
  • Prioritize and assess requests from various departments to manage workload effectively.
  • Select and coordinate production crew and appropriate talent for projects.
  • Maintain relationships with production companies and creative professionals.
  • Coordinate logistics and access for studio locations to ensure smooth production execution.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) retirement plan.
  • Life, accident, and disability insurance.
  • Wellness programs.
  • Paid time off, including vacation and sick leave.
Full Job Description
Job Summary

Citi's Creative and Media Services team is looking for a forward-thinking production mastermind to help keep us on track to deliver high-quality content. In this role, you'll flex both your operational and creative muscles on a daily basis. Reporting to the Production Manager (SVP), the Production Coordinator will be responsible for the group's project intake, management, and delivery across the team's overall production and post-production calendars. This role will have the opportunity to work closely with colleagues throughout the firm to create engaging content across Citi-owned channels internally and externally. The ideal candidate has great interpersonal skills with the ability to communicate across a variety of interests and backgrounds.

Responsibilities

  • Partner and collaborate with Communications colleagues and internal business units to support the delivery of digital content that tells a great story and engages audiences.


  • Oversee the project intake process, serving as the primary point of contact for incoming production requests - triaging, logging, and routing projects appropriately throughout the process.


  • Manage the department's production and post-production calendar and develop detailed schedules and project plans.


  • Assess, prioritize, and facilitate requests from multiple departments while balancing the team's overall workload and flagging capacity constraints to the Production Manager.


  • Select and coordinate crew for productions, sourcing appropriate talent and freelancers based on project requirements.


  • Cultivate and maintain relationships with production companies, freelancers, and other creative professionals, serving as a key point of contact for the team's extended creative network.


  • Coordinate locations - including studio access, space reservations, on-site logistics, and scheduling - to ensure smooth execution across all productions.


  • Track and maintain detailed oversight of shoot costs associated with all projects.


  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


Qualifications

  • Bachelor's degree in Communications, Media Production, Visual Arts, or a similar field.


  • Experience in a top-tier studio, remote & post-production video/film company, or agency environment.


  • Highly organized and resourceful project manager with a demonstrated ability to multi-task effectively across concurrent productions.


  • End-to-end video production knowledge from creative development through post-production.


  • Experience (or knowledge/familiarity) with the Adobe Creative Suite.


  • Expert knowledge of PC/MAC platforms, including Microsoft Office Suite.


  • Experience and an active interest in AI and LLM platforms.


  • Experience and/or familiarity with various studio technical roles (camera, audio, teleprompter, etc.), video editing, or assistant editing (digitizing, video editing project management).


  • Ability to manage field productions, conduct interviews, and b-roll shoots in the field and in-studio a plus.


  • Established relationships or demonstrated experience working with production companies, freelancers, and creative professionals.


  • Great people skills, including the ability to effectively communicate with and influence business partners who are not as well versed in video/event production on project-related concepts and logistics.


  • Operates efficiently in a very fast-paced and deadline-driven environment.


  • Creative, resourceful, and strategic thinker.


  • Excellent daily growth & impact mindset supporting goals of the department and the wider organization.


  • Integrity, maturity, dependability, and a positive professional attitude.


  • A team player who will implement initiatives effectively and motivate others to carry out their work.


  • Excellent organizational and project management skills.


  • Experience or demonstrated ability to work effectively in a team-based environment within a heavily matrixed organization.


  • Track record of success in delivering high-quality work in a fast-paced and dynamic environment.


Critical Competencies

  • Project Management


  • Scheduling & Resource Allocation


  • Oral Communication


  • Written Communication


  • Relationship Building


  • Results Orientation


  • Strategic Orientation


  • Crew & Freelance Coordination


  • Production Operations


  • Budget Tracking & Reporting


Citi Location

This is a hybrid (3 days/week) role based in New York, NY.

Job Family Group:
Communications and External Relations

Job Family:
Communications Management

Time Type:
Full time

Primary Location:
New York New York United States

Primary Location Full Time Salary Range:
$129,840.00 - $194,760.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Aug 21, 2026

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

Citigroup, Inc Careers

Join the vibrant team at Citigroup, Inc, a leading global bank, and propel your career into the future. Citigroup offers a plethora of job opportunities that span across various fields and expertise, making it an ideal place for ambitious professionals to thrive.

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Start your professional journey with Citigroup through our internship programs or full-time job opportunities. We are constantly hiring fresh talent and seasoned experts who bring creativity and innovation to our team. Whether you're refining your skills or ready to lead, there's a position waiting for you at Citigroup.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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