Product Strategy Analyst

Texas Health and Human Services Commission

$80K — $83K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business administration, computer science, or related field; experience may substitute for education
  • 3+ years of experience in business analysis, project/product management, or related field
  • Experience in agile environments
  • Knowledge of Medicaid and/or CHIP Program and Policy
  • Preferred: Scaled Agile Framework (SAFe) Certification

Responsibilities

  • Support analysis and documentation for road mapping and product backlogs
  • Provide documentation support on IT components of product backlogs
  • Coordinate with vendors for feature refinement and technical feedback
  • Mentor and consult on implementation of Medicaid and CHIP systems
  • Ensure quality assurance for product enhancements and special initiatives

Benefits

  • Eligible for telework
  • Work in a collaborative team environment
  • Opportunities for professional development
  • Engagement with a crucial public health sector
  • Contribution to impactful Medicaid/CHIP programs
Full Job Description
Functional Title: Product Strategy Analyst Job Title: Information Technology BA II Agency: Health & Human Services Comm Department: MMIS Staff APD Internal 90/10 Posting Number: 21372 Closing Date: 10/21/2026 Posting Audience: Internal and External Occupational Category: Computer and Mathematical Salary Range: $6,701.75- $6,946.76 Pay Frequency: MonthlySalary Group: TEXAS-B-23 Shift: Day Additional Shift: Telework: Eligible for Telework Travel: Up to 10% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location:Job Location City: AUSTIN Job Location Address: 701 W 51ST ST Other Locations: MOS Codes: 8846,8848,8858,14NX,15AX,16KX,181X,182X,1D7X1,255A,25B,26B,62E,681X,682X,781X,782X,CYB10,CYB11,ISM
IT,Z Prefix

Brief Job Description:

The Product Strategy Analyst works in coordination with the Product Managers and the Agile Program Lead/Release Train Engineer (RTE) of the Medicaid and CHIP Systems IT Applications, and Product Strategy team to develop vision and roadmap documentation. The selected individual will perform technical analysis and provide guidance to other agency areas regarding interpretation of policies and procedures in support of Medicaid Enterprise Systems (MES) functionality. The candidate will routinely interact with business users and contracted IT representatives. This position will ensure contractor systems meet agency information technology directives, plans, goals, and contract requirements for Medicaid/CHIP programs including, but not limited to, Vendor Drug, Acute and Long-Term Care. This position participates in planning, definition and high-level design of the solution while actively participating in continuous discovery, especially with developing a Vision, Roadmap and program/product backlogs and decomposing Epics into features. The Agile Strategy Analyst is responsible for supporting documentation associated with the development of a roadmap and continued update of the backlog at the program level to ensure continuous communication, alignment, and commitment regarding preparation for Planning Interval (PI) planning. Additionally, this position will assist with supporting delivery activities, as necessary to ensure that the PI objectives align with the vision and roadmap, as committed to during PI planning. Will work with internal and external stakeholders when documenting the product backlog. Reviews complex deliverables and provides comments to document owners. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs):

Supports analysis and assists with the creation of documentation necessary for Road mapping activities to develop a product backlog with all appropriate HHSC stakeholders. This includes analysis, documentation, all supporting activities including Epic and backlog development, coordination with impacted stakeholders and other IT teams or vendors, risk/issue identification and documentation, and participation in cross-team coordination. Supports delivery, as necessary to ensure alignment with the committed to PI objectives. (40%)

Provides analysis and documentation support on the IT component of product backlogs with emphasis on documentation of risk factors, dependencies, enablers and documents the associated mitigation strategies. (20%)

Participates in coordination efforts with vendor discovery support team to provide necessary input to help refine features as necessary, to provide technical feedback, to support the definition of enabler stories, develop wireframes, POCs, and support the HHSC Systems Architect to develop the architectural runway. (15%)

Provides mentoring, consultation, documentation, and direction to other areas of Medicaid and CHIP Applications with regards to implementation within all Medicaid and CHIP systems. (15%)

Provides quality-assurance-related consultation to, or oversight of, product enhancements, assignments, or special initiatives. (10%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of the capabilities and limitations of computer systems and of the techniques used in automated systems

Knowledge of computer hardware and software

Knowledge of computer operating systems

Knowledge of Medicaid and/or CHIP Program and Policy.

Knowledge of multiple computer-based systems, information technology management, and systems development methodologies including programming languages, systems analysis, and system testing.

Skill in Agile Methodology

Skill in Product Management

Skill in ensuring systems meet business requirements

Skill in coordinating and solving problems

Skill in communicating effectively both verbally and in writing with technical and non-technical staff

Skill in stakeholder engagement

Skill in reviewing technical requirements and ensuring that vendors are using best practices and technology

Ability to solve problems using various techniques and approaches

Registrations, Licensure Requirements or Certifications:

Scaled Agile Framework (SAFe) Certifications preferred but not required

Initial Screening Criteria:

Graduation from an accredited four-year college or university with major coursework in business administration, computer science, computer information systems, management information systems, or a related field. Experience may be substituted for education on a year for year basis.

Three (3) or more years' experience working in business analysis, project/product management or related field

Experience working in an agile environment

Preferred

Experience working in a state agency

Additional Information:

This position will require the chosen candidate to work in the office a minimum of three (3) days a week.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

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