FedEx

Product - Strategic Product Owner

FedEx$149K — $349K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-10+ years in digital product management with a focus on leading large-scale products
  • Strong strategic thinking ability to translate high-level business issues into product outcomes
  • Expertise in product operations and growth models
  • Proven experience in transformation and product build
  • Excellent communication skills to influence diverse stakeholders

Responsibilities

  • Define product vision and roadmap for digital products
  • Lead cross-functional teams to ensure timely and budget-compliant product delivery
  • Conduct customer research and advocate for user needs throughout product development
  • Manage product lifecycle from ideation to post-launch analysis
  • Use data-driven insights to inform product decisions and assess performance
  • Communicate product updates and strategies to senior leadership and stakeholders
  • Mentor junior product managers and foster a collaborative team environment

Benefits

  • Flexible telecommute options available across the U.S.
  • Comprehensive benefits package that supports health and wellness
  • Opportunities for professional growth and development
  • Collaborative work environment with a focus on teamwork and mentorship
Full Job Description
As the Digital Product Fellow, you will drive the strategy, development, and execution of innovative digital products that deliver value to both our customers and the business. You will lead cross-functional teams to define, build, and launch digital experiences that align with company goals and meet user needs. You will leverage your expertise in product strategy, customer insights, and market analysis to shape the direction of our digital product offerings. This role requires strong leadership, strategic thinking, and a passion for delivering world-class products that have a significant impact on the business.

Essential Functions
  • Product Strategy and Roadmap: Define the product vision, strategy, and roadmap for digital products, ensuring alignment with the organization's long-term goals and customer needs. Prioritize product features and initiatives based on business value, customer impact, and technical feasibility.
  • Cross-functional Collaboration: Lead and collaborate with design, engineering, marketing, and data teams to deliver high-quality products on time and within budget. Ensure clear communication across all teams and drive consensus on product decisions.
  • Customer-Centric Focus: Conduct customer research, analyze market trends, and gather insights to inform product decisions. Advocate for the customer throughout the product development process, ensuring user needs are at the forefront of product strategy and design.
  • Product Lifecycle Management: Oversee the entire product lifecycle, from ideation and planning through to execution and post-launch analysis. Continuously evaluate product performance, gather user feedback, and iterate on product features to optimize user experience and business outcomes.
  • Data-Driven Decision Making: Use analytics and customer feedback to inform product decisions, identify growth opportunities, and assess the impact of product features. Establish and track key performance indicators (KPIs) to measure the success of products and inform future product iterations.
  • Stakeholder Engagement and Communication: Present product updates, strategies, and roadmaps to senior leadership and other stakeholders, ensuring alignment with business objectives. Communicate product decisions effectively to both technical and non-technical audiences.
  • Mentorship and Leadership: Mentor junior product managers, helping them grow their skills in product management, strategic thinking, and cross-functional collaboration. Lead by example and create a positive, collaborative team environment.


Responsibilities
  • Set the strategic product direction for major portfolios, platforms, or lifecycle journeys
  • Operate across domains to solve foundational platform and architectural challenges
  • Act as an advisor to Directors, VPs, and cross-functional leaders on product strategy, execution, and vision
  • Define and evangelize standards for product thinking, planning, discovery, and delivery
  • Own long-horizon initiatives with high ambiguity and executive visibility
  • Represent product in enterprise transformation or modernization efforts
  • Coach group and principal PMs; raise the product bar org-wide


Preferred Qualifications
  • 6-10+ years in digital product management with leadership of large-scale or cross-functional products
  • Deep strategic thinking and ability to translate high-level business problems into product outcomes
  • Strong influence across executive stakeholders, engineers, designers, and commercial partners
  • Trusted voice in shaping team norms, investment strategy, and customer-first thinking
  • Proven record leading successful transformation, platform modernization, or net-new 01 product builds
  • Expertise in product operations, pricing, commercialization, or growth models
  • Recognized thought leader inside and outside the organization


Minimum Education
  • Bachelor's degree in Business, Computer Science, Engineering, or a related field. In lieu of a degree, 10+ years of practical experience may offset education requirements


Minimum Experience
  • 6 years of experience in product management, with at least 3+ years in a senior or lead product management role.

Knowledge, Skills, and Abilities
  • Proven track record of managing the development of digital products from ideation through launch and beyond.
  • Strong understanding of agile methodologies and experience working in an agile development environment.
  • Experience with data analysis and using customer insights and metrics to inform product decisions.
  • Excellent communication and leadership skills, with the ability to influence and engage stakeholders at all levels.
  • Experience managing complex, cross-functional product initiatives, particularly in a fast-paced, technology-driven organization.
  • Strong technical background, with the ability to engage in technical discussions and understand technical constraints and opportunities.
  • Experience in digital product management within e-commerce, SaaS, or similar industries.
  • Familiarity with tools such as JIRA, Confluence, Aha!, and analytics platforms (e.g., Google Analytics, Mixpanel).
  • Passion for staying informed about industry trends, market dynamics, and emerging technologies.


Preferred Qualifications:

Pay Transparency: USA: $12,476.52/mo - $29,111.88/mo, CO: $12,476.52/mo - $27,898.88/mo, CA: $13,169.66/mo - $22,873.62/mo, NJ: $13,169.66/mo - $21,071.45/mo, ME, OH & VT: $13,169.66/mo - $24,259.90/mo, MN: $13,169.66/mo - $26,685.89/mo, IL & NV: $13,169.66/mo - $27,898.88 /mo, MD, NY, VA & WA: $13,169.66/mo - $29,111.88/mo, MA: $13,862.80/mo - $29,111.88/mo, RI: $15,249.08/mo - $26,685.89/mo, CT: $15,249.08/mo - $27,898.88/mo, DC & HI: $15,942.22/mo - $27,898.88/mo, NYC: $15,942.22/mo - $29,111.88/mo

Pay:

Additional Details: This position is eligible for telecommuting and may be located anywhere within the United States excluding AK, HI and U.S. territories.

Pay Transparency:
The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits, click here.

About FedEx

FedEx Careers

Join the FedEx team today and be part of a company known globally not just for its reliable shipping and logistics solutions, but for its commitment to innovation, diversity, and professional growth. At FedEx, we believe in nurturing a culture that values every team member's contribution, fostering an environment where everyone can thrive.

Opportunities Await

Whether you're seeking your first job or looking to advance your career, FedEx offers a range of job opportunities across various functions. From operations to marketing, technology to management, FedEx is hiring talented professionals eager to push boundaries and lead in the logistics industry.

Work You'll Do

At FedEx, every position contributes to our success and reputation as a leader in the global market. Join us and help redefine the future of logistics through innovation and technology. Our team members are not just employees; they are innovators and leaders who are crucial to our continued growth and leadership in the industry.

Explore Our Diverse Career Paths

FedEx provides a platform for professional development like no other. With a multitude of career paths and positions, you can find the perfect match for your skills and ambitions. From hands-on operational roles to corporate positions, FedEx empowers you to find your fit and excel.

Internship Programs

Kickstart your career with a FedEx internship. Gain invaluable experience, build your resume, and develop professional skills that will serve you throughout your career. Our internships offer a real-world glimpse into high-level projects and day-to-day operations, guided by leadership committed to your growth and development.

Benefits and Culture

FedEx is dedicated to supporting our team members with comprehensive benefits designed to enhance your life both inside and outside of work. We promote a culture of health, happiness, and engagement, ensuring that every team member has access to career development, diversity training, and leadership programs that pave the way for advancement and personal fulfillment.

Join Our Community

Being part of FedEx means more than just having a job—it means being part of a supportive community. Our commitment to diversity, equity, and inclusion is integral to our business strategy and critical to our success. We encourage networking and collaboration, which are key to fostering innovation and driving growth.

How to Apply

Ready to advance your career at FedEx? Explore our current job openings, submit your resume, and prepare for an interview where you can showcase your unique skills and passion. Our hiring process is designed to identify and engage individuals who are ready to make a difference.

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Learn more about FedEx
Size
228,000 employees
Market Cap
$44.6 billion
Industry
Net Income
$2.4 billion
Founded
1973
5 Year Trend
+9.2%
Revenue
$74.7 billion
NASDAQ

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