As a Firefly Product Specialist at Adobe, you will support and sell Adobe Express & Firefly across Enterprise accounts. This role will partner with Adobe’s Account Directors (ADs) to help grow the existing business through identifying cross-sell and upsell opportunities. This role requires solution selling capabilities, experience selling value to customers, strong business and selling instincts, and direct, in-person consultation with customers. The Firefly Product Specialist is responsible for guiding and navigating through an enterprise organization to ensure a successful sales cycle, start to finish. As a Firefly Product Specialist, you will play a crucial role in pushing the boundaries of digital creativity and empowering artists and designers to create awe-inspiring content.
Responsibilities:
1. Sales Field Alignment – Work with Adobe Account Directors (ADs) across the Creativity and Productivity (C&P) and Customer Experience Orchestration (CXO) to support Multi-Product Enterprise Solutions, Strategic Firefly-only Solutions or as a Subject Matter Expert (SME) for general Firefly sales engagements.
2. Firefly SME – Be the Firefly and GenAI expert for your territory to create scale and sales effectiveness across all opportunities where creative GenAI capabilities are required – working centrally with product, engineering, operations and marketing to execute.
3. Account Planning – Develop targeted account strategies and tactical penetration plans.
4. Relationship Management – Develop and maintain relationships at the “C-Suite” and “VP” levels within targeted accounts. Relationships will be with both IT and Business segments of the enterprise.
5. Build & Develop Pipeline – Identify cross-sell opportunities through targeted whitespace analysis, partner with pre-sales to drive maturity and sales stage progression in preparation for in-quarter execution.
6. Deliver Product Presentations – Understand customer needs and solution fit by delivering effective product demonstrations, use cases, positioning differentiated value/vision, and sales pitches.
7. Build Business Cases – Build strong Creative GenAI business cases that focus on compelling differentiated value proposition, thought leadership and return on investment cost/benefit analysis.
8. Coordinate Resource Expertise – Own coordination of pre-sales, product and commercial expertise in the sales cycle while project managing key deliverables to an established timeline.
9. Close Sales – Build proposals, negotiate contract pricing & contractual agreement to close sale.
Qualifications:
1. Minimum 7+ years proven track record of enterprise-level, technical solution direct sales expertise within a more sophisticated sales model is required. 10+ years of experience highly preferred.
2. Proven experience consulting and selling digital transformation and enterprise solutions to “C-Suite” executives and overachieving on quotas is required.
3. Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams and explain technical concepts to non-technical stakeholders.
4. Experience working with Adobe Creative Cloud products (i.e., Photoshop, Illustrator, InDesign, and After Effects) or Adobe Experience Cloud products (i.e., AEM, AEP) is a plus.
5. Knowledge of generative AI technologies, including deep learning, neural networks, and generative models is a plus.
6. Solid understanding of creative workflows and the design process, with the ability to identify opportunities for integrating generative AI techniques.
7. Strong problem-solving skills and the ability to develop innovative solutions to complex challenges.
8. Ability to travel upwards of 50%.
9. Bachelor’s Degree or equivalent experience.
If you are passionate about the intersection of AI and creativity, and you thrive in a dynamic and innovative environment, we encourage you to apply. Join our team and help shape the future of digital creativity with Adobe's generative AI capabilities.
