Product Specialist.
The expected annual salary range for this role is $71000 - $105000 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you'll do:
Be the connection between customer needs and smart, reliable solutions.
As a Product Specialist, you'll turn customer requirements into clear, accurate, and compelling proposals for our Switchgear Portfolio. You'll work at the center of sales, engineering, and operations-solving problems, providing real time support, and helping customers move forward with confidence in a fast paced environment.
This role is based at Eaton's South Milwaukee, WI site and follows a weekly hybrid schedule of three days in office/two days at home.
What You'll Do
• Build customer ready proposals that combine pricing, lead times, technical details, and commercial terms.
• Partner closely with field sales to provide guidance, training, budget pricing, and presales technical support.
• Clarify incomplete or complex requests and recommend product options, alternates, and accessories.
• Support order accuracy, approval drawings, change requests, and ongoing customer needs.
• Use customer and sales feedback to improve proposal quality and customer experience.
• Maintain pricing accuracy, support process improvements, and uphold ISO standards.
• Collaborate across engineering, scheduling, production, and quality teams to deliver solutions that work.
If you enjoy blending technical thinking with customer focus-and want a role where your contributions are visible and valued-this is your opportunity.
Qualifications:
Basic Qualifications
- Bachelor's degree from an accredited institution
- A minimum one year of work experience in product support, customer service, inside sales, or proposal support
- Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
Preferred Qualifications
- Bachelor's degree in engineering or a technical field from an accredited institution is a plus
- Minimum of 2 years of experience using an ERP systems and a quotation system is preferred
- Minimum of 1 year working with SAP would be a bonus
- Four years or more of experience in product support, customer service, inside sales, or proposal support in a technical environment is desired
- Experience in the commercial & industrial and utility markets would be a plus
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All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
