Product Quality Manager

Synthesia

$110K — $130K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BS in Mechanical Engineering or similar field
  • 5+ years in Quality, Process, or similar engineering role
  • Strong understanding of mechanical and electrical engineering fundamentals
  • Expert in statistical analysis tools (e.g., GR&R, SPC, Cpk)
  • Experience managing a team, providing coaching and feedback
  • Excellent written and oral communication skills in technical contexts
  • Proficient in business software tools (e.g., Microsoft Office, JIRA)

Responsibilities

  • Lead and direct Quality team members including IQC, IPQC, and Quality Engineers
  • Document bugs and drive the issue resolution process
  • Consolidate issues into dashboards for leadership updates
  • Develop product quality plans and assess adherence at contract manufacturers
  • Audit CM team PPAP for component validation
  • Monitor production assembly & RMA line yields and issues
  • Establish Outgoing Quality Control and Customer Audit Processes

Benefits

  • Opportunities for professional development in cutting-edge robotics
  • Direct involvement in a mission to improve humanity's interaction with technology
  • Collaborative work environment with cross-functional teams
  • Positional autonomy with opportunities for creative thinking
  • Opportunity to travel internationally up to 20% of the time
Full Job Description
JOB SUMMARY

We are looking for a PQM (Product Quality Manager) with experience in highly complex technical projects. The PQM function at Apptronik drives high product quality standards by documenting issues & driving cross functional teams for corrective action. In this role you will oversee the Quality Team and drive the documentation of issues encountered during builds as well as during system level development testing, engaging with the HW design, OPS, and SW teams to attain resolution. As our products mature from internally built prototypes to mass production, you will also oversee defining product quality plans at contract manufacturers and auditing adherence.

ESSENTIAL DUTIES AND RESPONSIBILITIES or KEY ACCOUNTABILITIES
  • Ability to lead and direct Quality team members (IQC, IPQC and Quality Engineers)
  • Self motivated & proactive, demonstrating creative and critical thinking capabilities
  • Champion of the bug/issue resolution process, documenting bugs, aligning stakeholders and driving corrective action (RC/CA)
  • Consolidate issues into dashboards and other visual tools to drive team action & update leadership on top issues
  • Develop Product quality plans and assess CM adherence
  • Audit CM team PPAP for component validation
  • Monitor factory yields/issues on production assembly & RMA lines
  • Establish Outgoing Quality Control procedures and Customer Audit Processes
  • Up to 20% Travel Internationally

SKILLS AND REQUIREMENTS
  • Strong understanding of mechanical & electrical engineering fundamentals & manufacturing processes
  • Experience with hardware test & manufacturing fixture development
  • Expert in statistical analysis tools (GR&R, SPC, Cpk, 5WHY, Fishbone ...)
  • Experience with data analysis, able to drive improvements to data capturing & manipulate into useful dashboards/charts
  • Experience supporting new product launches from a manufacturing or product development perspective
  • Experience managing a team and providing coaching/feedback to employees
  • Excellent written and oral communication in highly technical applications
  • Excellent interpersonal and team management skills
  • Detailed knowledge of product development process and life cycles
  • Excellent knowledge of business software tools (Microsoft office suite, JIRA, G-Suite, Dropbox, etc.)

NICE TO HAVE
  • 5+ years experience with contract manufacturing at international sites
  • 5+ years experience with high volume manufacturing
  • Experience with PPAP
  • Bilingual - English/Spanish

EDUCATION and/or EXPERIENCE
  • BS in Mechanical Engineering (or similar)
  • 5+ years experience in Quality, Process, or similar engineering role

PHYSICAL REQUIREMENTS
  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift 15 pounds at times
  • Vision to read printed materials and a computer screen
  • Hearing and speech to communicate


*This is a direct hire. Please, no outside Agency solicitations.

Similar Jobs

More Jobs at Synthesia

More Manufacturing & Automotive Jobs

Find similar Product Quality Manager jobs: