First American

Product Owner (Remote in CA)

First American$112K — $149K *
US-AnywhereRemote in Santa Ana, CA
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in information systems, computer science, or a related field
  • 4+ years of experience as a Product Owner or similar role in an Agile environment
  • Experience with highly technical software engineering teams building APIs and integrations
  • Strong understanding of transactional workflows and ability to translate business needs into technical requirements
  • Proficient in using Jira, Azure DevOps, or similar product management tools

Responsibilities

  • Collaborate with product manager to execute the AP integration roadmap
  • Translate business needs into clear product requirements and user stories
  • Engage with internal teams to identify and clarify client integration needs
  • Create and prioritize the product backlog with actionable user stories
  • Monitor vendor changes and assess their impact on product functionality

Benefits

  • Comprehensive medical, dental, and vision plans
  • 401k plan with company matching
  • Paid time off and paid sick leave
  • Employee stock purchase plan
  • Inclusive workplace culture that embraces individuality
Full Job Description
We are seeking a technically minded Product Owner to support a team responsible for developing APIs and transactional capabilities that allow customers, partners, and internal systems to connect with our banking platform. This role serves as the primary liaison between business stakeholders and technical teams, helping translate integration, operational and platform needs into actionable delivery outcomes. The ideal candidate has experience working with highly technical teams, understands API-based products and integrations, and can translate complex business, operational, and regulatory needs into clear product requirements. Experience with banking, payments, wire transfer workflows, transactional systems, or financial services integrations is strongly preferred. What You'll Do: Product Strategy and Roadmap • Partner with the product manager to execute roadmap for AP integration, wire transfer and transactional banking capabilities by translating featured priorities into actionable backlog items, technical requirements dependencies and delivery plans aligned with enterprise OKRS, regulatory expectations, security standards, customer connectivity needs and platform strategy. • Partner with business, operations, compliance, treasury, client-facing teams, and technology stakeholders to understand business goals and client needs. • Translate business problems and client integration into clear product requirements, user stories, workflows, and acceptance criteria. • Engages customer and team members in discussion to gather feedback, build understanding, and support delivery goals. Communicate delivery progress, risks and tradeoffs to executives, stakeholders, and technical teams. API and Integration Product Ownership • Collaborate closely with engineering, product manager, architecture, security, and operations teams to deliver scalable, secure, reliable, and well documented API-based banking capabilities that align with customer integration needs and enterprise platform standards. • Demonstrate familiarity with REST APIs, API specifications, request and response payloads, authentication, authorization, error handling, status codes, idempotency, versioning, and integration dependencies. • Support customers, partners, or internal consumers by helping clarify API capabilities, integration flows, documentation needs, and implementation constraints. • Understand dependencies across core banking systems, payment platforms, wire systems, middleware, vendors, and enterprise applications. Wire and Transactional Systems • Support product capabilities related to wire transfers, transaction initiation, transaction status, approvals, posting, settlement, reconciliation, notifications, and exception handling. • Help prioritize enhancements that improve transaction visibility, processing accuracy, resiliency, compliance, and customer experience. Backlog and Agile Delivery • Create, maintain, prioritize, and refine the product backlog, including features, user stories, defects, technical enablers, production issues, and technical debt. • Decompose features items into actionable user stories with clear, testable acceptance criteria. • Partner with product managers, Scrum Masters, engineers, architects, analysts, QA, and operations teams during sprint planning, backlog refinement, and Program Increment planning. • Ensure sprint goals are clearly defined and aligned with business and technical priorities. • Validate that workflows, API specifications, sequence diagrams, technical designs, wireframes, or prototypes are reviewed before development begins. • Own feature delivery from discovery through requirements, development, testing, acceptance, release, production validation, and post-release feedback. Stakeholder and Customer Interaction • Represent customer and partner integration needs during product planning and technical discussions. • Gather feedback from API consumers, implementation teams, support teams, and business stakeholders to continuously improve API usability and product capability. • Communicate complex technical topics in a clear, practical way to both technical and nontechnical audiences. Vendor, Risk, and Operational Management • Monitor vendors release calendars, technical changes, release notes, enhancements, defects, and new platform capabilities. • Assess vendor or platform changes for business, operational, technical, compliance, and integration impacts. • Ensure product documentation, API documentation, release notes, support guides, operational procedures, and user guides are maintained. • Support incident, defect, vulnerability, and production issue triage related to APIs, transaction processing, payment flow, and customer connectivity; ensuring change management, release communication and remediation processes are followed based on severity, risk and business impact. What You'll Bring: • Bachelor’s degree in information systems, computer science, or a related field. • 4+ years of experience as a Product Owner, Technical Product Owner, Business Analyst, Product Analyst, or similar role in an Agile environment. • Experience working with highly technical software engineering teams building APIs, integrations, transactional systems, or enterprise platforms. • Familiarity with REST APIs, API contracts, endpoints, request/response structures, JSON, authentication/authorization concepts, error handling, status codes, versioning, and API documentation. • Experience translating business and client needs into technical requirements, user stories, process flows, and testable acceptance criteria. • Strong understanding of transactional workflows, including transaction initiation, validation, approval, status tracking, exception handling, reconciliation, and auditability. • Ability to communicate technical concepts to business stakeholders and business context to technical teams. • Experience with Jira, Azure DevOps, or similar backlog and product management tools. • Strong analytical, prioritization, problem-solving, and stakeholder management skills. Additional skills that support success in this role include: • Experience in banking, payments, wire transfers, ACH, real-time payments • Experience with API tools such as Bruno, Postman, API documentation platforms, or developer portals. • Familiarity with AI -enabled tools that support product discovery, documentation, analysis, or delivery workflow. • Familiarity with security, compliance, and control concepts such as encryption, token-based authentication, audit logs, fraud controls, maker-checker workflows, and role-based access. • Experience supporting external customer integrations, partner integrations, or developer-facing API products. • Certifications such as CSPO, SAFe POPM, PSPO. Pay Range: $112,400.00 - $149,800.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

About First American

First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies' core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services.

First American Careers

Join the vibrant team at First American, a leading company renowned for its commitment to innovation, leadership, and professional excellence. As one of the most respected names in the industry, First American offers unparalleled job opportunities that propel your career to new heights.

Work You’ll Do

At First American, your work transcends ordinary job responsibilities. You will be part of a dynamic team that drives industry standards through innovation and leadership. Engage in projects that transform our services and, by extension, the industry itself, making an impact that matters.

Explore a World of Opportunities

Whether you're looking for an entry-level position or a more senior role, First American presents a spectrum of career paths across various departments. Our job opportunities are designed to foster professional growth and personal achievement.

Internship Programs

Kickstart your career with First American’s internship programs. These opportunities are perfect for gaining real-world experience, enhancing your skills, and networking with industry leaders. Our internships provide a robust foundation for future employment and are a stepping stone to full-time positions within the company.

Culture and Benefits

First American is committed to creating a workplace where every team member feels valued. We celebrate diversity and are dedicated to creating an inclusive environment. Our benefits package is comprehensive, supporting both your professional and personal life, including health, wellness, and continuous learning opportunities.

Professional Development and Training

We believe in nurturing our team’s skills through targeted training programs, including leadership development and diversity training. These initiatives ensure that you are equipped to meet the challenges of today and tomorrow, fostering an environment of continuous improvement and personal growth.

Join Our Team

Embark on your First American journey today by exploring the various positions available. We are actively hiring and looking for talented individuals who are passionate, curious, and driven to excel. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique abilities.

Stay Connected

Keep up to date with the latest in career tips, industry news, and job openings at First American. Subscribe to our job alert emails and never miss an opportunity to advance your career with us.

Networking and Growth

At First American, career growth is complemented by opportunities to connect and collaborate with professionals across the company. Engage in networking events that can open doors to numerous career paths and professional relationships.

Why First American?

Choosing First American means opting for a career where your skills are appreciated and your contributions are valued. Here, every employee is empowered to reach their full potential, supported by our culture of growth, leadership, and innovation. Join First American today and be part of a team that is reshaping the future through exceptional service, dedication, and a commitment to excellence. Explore the positions we have available and take the first step towards a rewarding career at First American.
Learn more about First American
Size
22,233 employees
Market Cap
$5.4 billion
Industry
Net Income
$696.4 million
Founded
1889
5 Year Trend
+10.6%
Revenue
$7 billion
NASDAQ

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