Liberty Mutual

Product Owner II IC

Liberty Mutual • $95K — $115K *
Portsmouth, NH 03801In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field (business, computer science, humanities, etc.)
  • 3-5 years of Product Owner experience in agile environments
  • 7 years of experience in business, technology, or consulting
  • Familiarity with Agile methodologies and IT project management
  • Strong leadership skills with the ability to influence diverse stakeholders
  • Proven problem-solving skills and ability to drive team progress
  • Experience in the insurance industry is preferred

Responsibilities

  • Develop a deep understanding of the Intelligent Automation ecosystem to advocate for customer needs
  • Translate strategic priorities into actionable product capabilities and features
  • Own and maintain a prioritized product backlog with detailed user stories
  • Clarify requirements and priorities for the squad as the primary product interface
  • Build strong relationships to align technology, operations, and business objectives
  • Monitor product health metrics and identify areas for improvement
  • Participate in agile ceremonies to promote continuous improvement

Benefits

  • Hybrid work environment (2 days onsite)
  • Opportunities for professional growth and development
  • Collaborative team culture focused on innovation
  • Access to cutting-edge technology and practices
  • Exposure to industry-leading practices in Agile and product management
Full Job Description
Description

This role has a hybrid work schedule (2 days onsite) and we are considering candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Columbus, OH and Indianapolis, IN.

You must be authorized to work in the United States without employer sponsorship now or in the future. We will not sponsor employment visas. Candidates who will require future sponsorship, including candidates on CPT/OPT/STEMOPT who will require future sponsorship, are not eligible to apply.

Job Introduction:

The Global Digital Services (GDS) Product Management group is looking to hire a Product Owner II to their team. As a member of the Agile team, the candidate represents the voice of the customer and the organization through the delivery of business value. This person works closely with stakeholders (business and technology), including LOB leadership, to define and prioritize features and stories, ensuring alignment with customer needs and organizational goals. This person understands customers` problems in detail and ensures the problems are clearly defined, prioritized and the squad/team is focused on the most valuable work.

The candidate will always communicate with the stakeholders to ensure an aligned understanding of how the squad/team can provide the highest value to the customer through the lens of the portfolio. This person collaborates with squads/teams, technologies and architects across portfolios to develop a deep understanding of the technologies and systems they support.

About the job:

Product Strategy & Roadmap Ownership
  • Develop a deep understanding of Liberty Mutual's Intelligent Automation and Orchestration ecosystem, to effectively represent customer needs, business priorities, and platform capabilities.
  • Partner with business, engineering, architecture, and others to define and communicate a clear product vision aligned to organizational and strategic objectives.
  • Partner with portfolio and product leadership to translate strategic roadmaps into prioritized product capabilities, features, and execution plans.
  • Translate platform-level strategy and customer needs into prioritized capabilities and outcomes that deliver measurable business value.
  • Evaluate tradeoffs, risks, dependencies, and cost-of-delay considerations to guide prioritization and investment decisions.

Product Backlog & Delivery Leadership
  • Own and maintain a well-groomed, prioritized product backlog with clear, actionable user stories and acceptance criteria that enable effective squad execution.
  • Ensure backlog priorities align to product outcomes, portfolio objectives, customer needs, and enterprise technology strategies.
  • Serve as the primary product interface for the squad, providing day-to-day clarification of requirements, priorities, and business context.
  • Partner with engineering teams to remove blockers, manage dependencies, and support successful delivery of roadmap commitments.

Stakeholder & Portfolio Alignment
  • Build strong relationships across technology, security, infrastructure, architecture, operations, and business organizations to drive alignment and shared understanding.
  • Collaborate with stakeholders to understand customer challenges, identify opportunities, and ensure teams remain focused on delivering the highest-value work.
  • Contribute to platform-level planning and investment discussions while ensuring alignment between squad execution and broader organizational priorities.
  • Influence and negotiate priorities across teams and platforms to effectively manage competing demands, dependencies, and strategic objectives.
  • Communicate product strategy, roadmap progress, outcomes, and key decisions to stakeholders and leadership at all levels of the organization.


Product Health, Outcomes & Insights
  • Define, monitor, and continuously improve product health metrics and key performance indicators (KPIs) that measure customer value, reliability, operational performance, and business outcomes.
  • Proactively identify risks, gaps, technical debt, or improvement opportunities and drive actions to address them.
  • Utilize data, customer feedback, and operational insights to inform product decisions and prioritization.
  • Ensure regulatory, security, compliance, and enterprise governance requirements are appropriately considered in product planning and execution.

Agile Leadership & Continuous Improvement
  • Actively participate in agile ceremonies, including sprint planning, backlog refinement, demos, retrospectives, and organizational planning events.
  • Foster a culture of continuous improvement by leveraging customer feedback, operational learnings, and team insights to refine product strategy and delivery practices.
  • Partner across squads and product teams to share best practices, align on common capabilities, and improve end-to-end customer experiences.
  • Stay informed on Intelligent Automation industry trends, platform capabilities, automation opportunities, and AI-enabled technologies to bring informed recommendations to the team.
  • Champion an outcome-driven product mindset that balances customer value, business priorities, operational excellence, and long-term strategic objectives.


Qualifications

  • Bachelors` degree in relevant field (business, computer science, humanities etc.).
  • Minimum of 3 to 5 years of Product Owner experience with agile teams as well as 7 years in business, technology, or consulting.
  • Knowledge of Agile development methodologies and IT project management.
  • Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change.
  • Able to influence a diverse group of stakeholders; strong leadership skills.
  • Able to make difficult and quick decisions daily.
  • Strong problem solver with demonstrated ability to lead a team to push the solutions and progress.
  • Experience in the insurance industry preferred.
  • Knowledge of relevant products and portfolio preferred.
  • Strong experimental mindset to drive innovation amongst uncertainty.




About Liberty Mutual

Since 1912, Liberty Mutual Insurance have committed theirselves to providing broad, useful and competitively-priced insurance products and services to meet their customers' ever-changing needs. Their delivery on this commitment is the reason they're now the third largest property and casualty insurer in the U.S. based on 2012 direct premium written according to the National Association of Insurance Commissioners.

Liberty Mutual Careers

Join the vibrant team at Liberty Mutual, a leading global insurance company, where your career is in your hands. At Liberty Mutual, we are committed to fostering an inclusive culture that values diversity and innovation. With a variety of job opportunities across multiple fields, this is where your professional journey can truly flourish.

Work You’ll Do

At Liberty Mutual, you’ll be part of a team that’s dedicated to empowering people to live safer, more secure lives. Whether you’re interested in a position in claims handling, underwriting, or customer service, you’ll find a platform here to enhance your skills and push the boundaries of what you can achieve.

Explore Our Job Opportunities

Liberty Mutual offers a range of career paths for both seasoned professionals and those just starting out. Our internship programs provide invaluable hands-on experience, helping to bridge the gap between education and full-time employment. For those seeking to grow their career, we offer positions that challenge and inspire, backed by benefits that support both professional and personal growth.

Innovate with Us

Innovation is at the heart of Liberty Mutual. We encourage our team to bring fresh ideas that drive industry leadership and improve customer experiences. By joining our team, you’ll collaborate with talented professionals who are keen on developing solutions that lead the market.

Develop Your Career

Liberty Mutual is deeply invested in the professional development of its employees. With comprehensive diversity training and leadership programs, we prepare you to take on leadership roles within the company. Networking opportunities within the company can lead to mentorship and further career advancement.

Benefits of Joining Liberty Mutual

Working at Liberty Mutual comes with numerous benefits. From competitive salaries to health and wellness programs, we ensure our team members are well taken care of. More than just a job, a position at Liberty Mutual is a stepping stone to a fulfilling career.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Liberty Mutual. We are actively hiring and looking for individuals who are passionate, curious, and ready to drive change. Enhance your resume, prepare for your interview, and become part of a company that values your unique skills and vision.

Stay Connected

Keep up to date with the latest from Liberty Mutual Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get insights into new postings and career tips directly from our team.

Liberty Mutual: A Place to Grow, Innovate, and Lead

Discover how you can make a difference. Visit our careers page to find the position that’s right for you and join a team that’s committed to growth, leadership, and innovation. At Liberty Mutual, your career is what you make it.
Learn more about Liberty Mutual
Size
45,000 employees
Industry
Finance & Insurance
Founded
1912
* Ladders Estimates

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