Air Canada

Product Owner (Corporate Products)

Air Canada$80K — $110K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Technology, or related field.
  • 3+ years in product ownership, business analysis, or digital product delivery.
  • Strong ability to convert business requirements into technical specs and user stories.
  • Experience with Agile teams and managing product backlogs.
  • Excellent communication and stakeholder management skills.
  • Strong organizational skills in a fast-paced environment.
  • Experience with complex stakeholder environments and competing priorities.

Responsibilities

  • Own and prioritize the product backlog in alignment with business goals.
  • Translate workflows into actionable user stories and acceptance criteria.
  • Understand operational challenges with stakeholders to identify digital improvement opportunities.
  • Facilitate discovery sessions to gather requirements and validate product direction.
  • Collaborate with engineering teams during sprint planning and release planning.
  • Ensure product features meet defined requirements and stakeholder alignment.
  • Support new tool rollouts to drive adoption and gather feedback for improvements.

Benefits

  • Be part of an agile team focused on continuous improvement.
  • Opportunity to work in the dynamic travel industry.
  • Engage with cross-functional teams and diverse stakeholders.
  • Scope to influence product direction and business strategy.
Full Job Description
Air Canada seeks a highly motivated, detail orientated product owner to join the Air Canada IT team. As a Product Owner within the Corporate Products team, you will promote agile ways of working and continuous improvement across product and business teams. You will build strong relationships with business partners, serving as a trusted resource for all technology-related inquiries and solutions. Your role will include delivering timely insights and business case analyses to leadership, ensuring impact to business and product issues are effectively communicated. The Product Owner acts as the bridge between business needs and technical delivery, ensuring solutions are practical, scalable, and aligned with organizational priorities. The role requires strong stakeholder management, the ability to translate complex operational workflows into clear product requirements, and a commitment to continuous improvement in how teams deliver value. The successful individual must be customer centric and have a passion for the travel industry and must be comfortable working in a high-paced, high-energy, collaborative environment with a focus on a continuous product delivery model. Responsibilities: • Take ownership and responsibility for the product backlog, ensuring features and improvements are clearly defined, prioritized, and aligned with business goals. • Translate business processes and operational workflows into actionable user stories and clear acceptance criteria for development teams. • Partner with business stakeholders to understand operational challenges and identify opportunities for digital solutions that improve efficiency and user experience. • Facilitate discovery sessions and workshops with stakeholders to gather requirements, validate product direction, and refine solutions. • Collaborate closely with engineering teams during sprint planning, backlog refinement, and release planning to ensure efficient product delivery. • Ensure product features are delivered with clearly defined requirements, acceptance criteria, and stakeholder alignment. • Support the rollout of new tools, processes, and product features by working with business teams to drive adoption and gather feedback for continuous improvement. • Coordinate with other IT product teams and business units to manage cross-team dependencies and ensure solutions integrate effectively within Air Canada's technology ecosystem. • Create Business requirements documents and formalize business cases for IT intake. Qualifications • Bachelor's degree in Business, Technology, or a related field. • 3+ years of experience in product ownership, business analysis, or digital product delivery. • Strong ability to translate business requirements into technical specifications and user stories. • Experience working with Agile development teams and managing product backlogs. • Excellent communication and stakeholder management skills. • Strong organizational and prioritization abilities in a fast-paced environment. • Experience working with complex stakeholder environments and balancing competing priorities across multiple business groups. • Experience working with internal enterprise tools or operational systems is an asset. • Demonstrate punctuality and dependability to support overall team success in a fast-paced environment. • Airline or travel industry experience (Commercial, Loyalty, Operations, Cargo, Call Center) is considered a plus. Conditions of Employment: Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest. Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates.

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