Product Owner / Business Analyst - Payments

NTT Data, Inc.

• $124K — $128K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years as a Product Owner/Business Analyst in Corporate/Transaction Banking
  • 5+ years in requirements elicitation and analysis through client workshops
  • 6+ years of hands-on experience in the Payments domain
  • 5+ years with Payments processing including SEPA, CHAPS, ACH, and SWIFT
  • Strong knowledge of Agile methodologies and tools like JIRA and Confluence

Responsibilities

  • Engage with client stakeholders to clarify business needs and functional requirements
  • Conduct workshops and sessions to gather requirements from business users
  • Translate requirements into user stories, specifications, and acceptance criteria
  • Manage and prioritize the product backlog for agile sprints
  • Act as the main contact for functional queries across teams
  • Analyze payment flows for accuracy and compliance
  • Support User Acceptance Testing and issue resolution

Benefits

  • Participate in medical, dental, and vision insurance
  • Flexible spending or health savings accounts
  • 401k program participation
  • Employee assistance programs
  • Additional voluntary benefits as required by law
Full Job Description
We are currently seeking a Product Owner / Business Analyst - Payments to join our team in Charlotte, North Carolina (US-NC), United States (US). Job Description: Job Description - Business Analyst - Corporate Banking & Payments Day to Day job Duties: • Engage directly with client stakeholders to understand business needs, clarify requirements, and provide functional guidance • Conduct requirements elicitation sessions, workshops, and walkthroughs with business users and operations teams • Translate client requirements into well-defined user stories, functional specifications, and acceptance criteria • Maintain, prioritize, and refine the product backlog, ensuring readiness for upcoming sprints • Participate in Agile ceremonies including daily stand-ups, sprint planning, backlog grooming, sprint reviews, and retrospectives • Act as the primary point of contact for functional queries from development, testing, and client teams • Review solution designs and ensure alignment with payments, cash management, and corporate banking workflows • Collaborate with technology teams to validate upstream and downstream system integrations • Support UAT activities, including test scenario definition, defect triage, and coordination with client users • Analyze payment flows across SEPA, CHAPS, CHIPS, FEDWIRE, ACH, and SWIFT, ensuring accuracy and compliance • Work closely with risk and compliance teams to ensure alignment with Fraud, AML, KYC, and Sanctions requirements • Provide regular status updates to clients and internal stakeholders on scope, progress, and risks • Identify gaps, dependencies, and risks early and work with teams to drive resolution • Continuously build and maintain strong product and domain knowledge to advise clients on best practices • Support post-implementation activities, including production issue analysis and root cause support Basic Qualifications: 8+ years of experience as a Product Owner and/or Business Analyst in Corporate Banking or Transaction Banking 5+ years of experience in requirements elicitation and analysis, including client workshops and stakeholder interviews 6+ years of hands-on experience working in Payments domain, supporting EMEA and North America payment schemes 5+ years of experience with Payments processing and messaging, including: SEPA, CHAPS, CHIPS, FEDWIRE, ACH SWIFT (MT/MX) and ISO 20022 4+ years of experience working in Agile delivery environments (Scrum/Kanban), including backlog management and sprint ceremonies 3+ years of experience collaborating with technology teams on system integrations, including upstream and downstream interfaces 2+ years of experience in a client-facing role, managing business stakeholders and cross-functional teams Strong experience using Agile tools such as JIRA, Confluence, or equivalent Travel: This position requires 2 days in-office at the client Charlotte, NC office. Degree: Bachelors in computer science or equivalent work experience Nice to Have : Experience working on Payments Transformation or Modernization programs Exposure to ISO 20022 migration or coexistence initiatives Prior experience supporting tier-1 or global banks in Corporate or Transaction Banking Knowledge of SWIFT connectivity models (Alliance Access, Alliance Lite2, SCORE, MA-CUG) Experience with API-based integrations, microservices, or event-driven architectures Familiarity with real-time and instant payment schemes Exposure to regulatory or compliance-driven initiatives within banking Experience supporting cloud-based banking platforms or SaaS solutions Certifications such as CSPO, SAFe PO/PM, CBAP, or PMI-PBA Prior experience working in onsite-offshore delivery models Strong documentation skills using tools such as Confluence or similar knowledge platforms NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $60 to $62/hour. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits #indist #li-northamerica

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