Highlights - Location: Georgia, Remote
- Stock options
- Languages: Fluent in English and Russian.
About the RoleThis role is the primary owner of how the product team operates. You ensure quality and velocity don't trade off against each other - by building, scaling, and protecting the processes that make good product decisions repeatable.
You'll report directly to the CPO and serve as the main entry point for new Product Ops initiatives - prioritizing, routing, and leading the ones that matter most. You focus on what scales across the whole product team, not what solves a one-off problem for one squad.
The Product Ops team is two people: you and one manager - with plans to grow. This is a genuinely hands-on role - you'll be doing real work, not just directing it. Expect to own processes end-to-end, from design through adoption.
What You'll Own- Be the primary entry point for new Product Ops initiatives - prioritize them, decide what gets resourced, and route what doesn't fit.
- Lead major cross-team process changes: design the frame, align stakeholders, and drive adoption.
- Own cross-team processes across the Product department (Product, Design, and Analytics) where central coordination is required - quarterly planning, goal decomposition, metrics alignment.
- Build and maintain shared frameworks and artifacts (prioritization logic, metrics models, decision templates) that improve clarity and consistency across the product team.
- Identify and escalate systemic process problems that require cross-team or leadership-level decisions.
- Drive AI automation of product workflows - identify high-leverage opportunities, build or oversee solutions, measure against baselines, and decide what scales across the team.
- Manage Product Ops focus and load: ensure the team works on things that move the needle, not reactive noise.
What Success Looks Like- Product Ops initiatives have a transparent, understood focus - no one wonders what the function is for.
- Shared processes are adopted and used consistently across product teams (measured by adoption rate and CSAT).
- Operational noise decreases - fewer ad-hoc requests, less manual coordination, fewer alignment gaps.
- Product decisions become more predictable and higher quality - even as the company keeps scaling fast.
What We're Looking For- Process design experience. You've built or significantly improved operational processes in a product or tech environment. You think in systems, not tasks.
- Cross-functional influence. You know how to align people who don't report to you. You bring clarity to ambiguous situations and can drive decisions across teams.
- Metrics-driven. You track adoption and satisfaction as seriously as any product team tracks conversion. You know how to set a baseline and measure change.
- Bias toward scalability. You distinguish between fixing a one-off problem and building something the whole team can use. When both paths are possible, you ask: will this still work when the team doubles?
- Full ownership of your domain. You take accountability for outcomes, not just tasks. Blockers are your problem to solve - not someone else's.
- AI automation fluency. You've used AI tools to automate workflows or processes - and you can identify where automation creates real leverage vs. where it's noise.
- Fluent English (C1+). We're a mixed company - the product team works in Russian, but you'll have English-language meetings daily and work with English documentation constantly.
Bonus Points- Product fluency - you understand how product teams work: discovery, prioritization, planning cycles, roadmap trade-offs
- Background in product operations or program management
- Familiarity with OKR frameworks, quarterly planning processes, or company-wide goal alignment
- Comfortable working in a fast-scaling environment without a defined playbook for everything
BenefitsOur compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:
- 31 days of paid time off
- 100% paid telemedicine plan
- Home office setup assistance
- English learning courses
- Professional education budget
- Gym or swimming pool membership
- Co-working support
- Fully remote work
