Product Operations

Known

• $120K — $150K *
San Francisco, CA 94112In-Person
Consumer Technology
Less than 5 years of experience
Reposted Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years of product management experience in consumer tech
  • Proven track record of enhancing user experience
  • Strong analytical skills for user metrics and retention strategies
  • Ability to collaborate effectively with founders and engineering teams
  • Experience in agile methodologies and user feedback implementation
  • Passionate about innovative product design in the dating space

Responsibilities

  • Own and enhance Known's user experience
  • Collaborate with founders and engineering on user feedback implementation
  • Experiment with user retention strategies and push notifications
  • Monitor and analyze key user metrics including onboarding and retention
  • Develop and manage Human-In-The-Loop processes for matchmaking
  • Conduct quality assurance for new app builds
  • Coordinate app-store submissions and manage review processes

Benefits

  • Work in a dynamic, in-person environment in San Francisco
  • Opportunity to collaborate directly with founders
  • Equity options as part of compensation
  • High degree of autonomy and ownership in your role
  • Be part of a mission-driven company focused on human connection
Full Job Description
Known - Founding Product Operations
  • San Francisco, CA (in-person)
  • 120-150k + equity

About the Role

We are looking for world class product thinkers to own Known's product experience. Known strives to be the Apple of dating. Our team goes to extraordinary lengths to deliver a best in class user experience. We are a product-led, user-obsessed company. You will work directly with the founders to maintain and develop magical user experiences that change people's lives.
The Role

We expect you to own pieces of Known's user experience. It's up to you to decide what part of Known you're most excited about working on.

This could be:
  • Designing product experimentation with notifications and user retention
  • Owning user metrics (onboarding, date conversion, and retention)
  • Developing Human-In-The-Loop processes across waitlist approval and matchmaking
  • Building an automated testing suite for new app builds
  • Coordinating app-store submissions and reviews

Working at Known means building intelligence that could lead to a million marriages and babies.

Our Investors

We're backed by Eurie Kim and Kirsten Green at Forerunner Ventures (the investors behind Decagon, Faire, and Oura), NFX and PearVC.
* Ladders Estimates

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