Product philosophy

Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically.

Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it.

Using Owner should feel like having a team of great operators, engineers, and marketers working for you.

Our vision

We're starting by helping independent restaurants succeed online.

But it's not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.

Once we nail the solution for restaurants - we'll scale it into every other local business type.

In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.

Read our Series C memo here 12;

Our traction

Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website.

More importantly, we've helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.

Our team

Our team is now in the low hundreds. We've got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.

We'll be scaling even faster in 2026 to keep pace with our customer growth.

Where we work

Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location!

Why we're looking for you

Owner is shipping faster every quarter. AI is compressing engineering time, the product roadmap is accelerating, and the cadence of new releases keeps climbing. That speed is the point. It's also an opportunity to improve.

Our customers buy Owner because we run their online experience and drive growth. They feel Owner is working when their sales go up, not when they learn about a feature. Every release we send them spends some social currency, and many releases need no action from them at all. Treating 2more shipping2 as 1:1 with 2more launching2 burns customer attention without earning anything back.

At the same time, the bottleneck has shifted. What gates value now is how fast Sales, CS, and Support can absorb what shipped and speak to it with confidence. And Owner's product portfolio is quickly moving toward features that require real customer action and adoption.

That's where you come in. You'll be part of a team that builds and runs our launch and GTM system. You'll set the logic for which releases reach customers and how each one lands. You'll own launch success and adoption metrics for the features that matter. And you'll equip every customer-facing team to speak with confidence, without leaning on 2one more training session2 as the answer.

This role is fully remote and can be based out of the United States or Canada.
The impact you'll have

• Build and run our launch system: clear logic for which releases reach customers, and how each one lands with a done-for-you base that expects results from Owner, not endless emails.
• Own launch success and adoption metrics for releases that require real customer action (e.g., releases a customer has to set up, configure, or use proactively). Set the bar, instrument the work, iterate until it lands.
• Run a cadence customers can rely on to stay current. E.g., regular customer newsletters, feature release sessions (working toward Shopify Editions caliber), and the in-product moments in between.
• Execute launches end to end across all marketing channels, in-product surfaces, case studies, Guru, and Support content, so the work doesn9t fragment across our teams.
• Ladder case studies and proof points to Owner9s platform story, so launches connect to the bigger picture rather than landing as one-off feature blasts. (In other words, Owner is more than the sum of its features, help customers understand that as the product grows.)
• Partner with Enablement to build rolling adoption programs across Sales, CS, and Support that keep customer-facing teams current, without leaning on 2one more training2 as the answer.
• Sit with Product from the earliest stage (scoping new functionality), so go-to-market and messaging are considered before even one line of code is written. Do not expect this role to be 2launch bolted on at the end2.

Who you9ll work with

• This role reports to our VP of Marketing
• Product (PRD-stage partnership so GTM is in the spec)
• Enablement (your closest partner for keeping customer-facing teams current)
• All customer-facing teams across the funnel: Sales, CS, and Support
• Customer Marketing, Growth Marketing, Community, and Brand/Events (the channels and moments customers see)

What we9re looking for

• 3-6 years of proven tech marketing experience in product marketing, GTM, or a closely related role.
• You9ve played a key part of a launch system that drove real impact. One that balanced product velocity, customer awareness and adoption, and a real respect for customer time and bandwidth. You can speak to the specifics.
• You9re obsessed with AI upside. You currently use AI to move faster without sacrificing accuracy. You have ideas brewing on using AI in a GTM program that you9re excited to apply here.
• You have a strong and novel POV on what GTM looks like as AI compresses engineering time and the product roadmap accelerates. You have a strong POV on enabling customer-facing teams without 2one more training session2 as the crutch.
• You are highly organized and use workflows to keep your finger on every pulse that matters. You9ve either partnered closely with Enablement OR personally owned enablement work for customer-facing teams. You know how to make Sales, CS, and Support confident on what shipped.
• You are a world-class communicator who presents and writes in a precise, compelling style. You9re comfortable switching from 2must-be-understood2 customer comms to 2rally the enthusiasm2 internal comms, and every style in between.

Interview Process

Recruiter Screen, 30-minute call to align on your background, what you9re looking for, and answer any early questions

Hiring Manager Screen, 45-minute video interview with the hiring manager to go deeper on your experience, strategic thinking, and how you partner cross-functionally

Case Study: Complete a take-home project designed to simulate the work you9ll do in this role.

Case Study Presentation: 60-minute live review of your project with the hiring team.

Final Round, 30-minute conversation with a C-suite executive to discuss vision, team fit, and long-term impact in the role
Pay and benefits

The estimated base salary range for this role is $155,000 - $165,000 USD, plus a generous pre-IPO equity package.

Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO, plus extra fun perks!