LOCATION: Hybrid - 8 days a month in the office within the US or Canada (Eastern or Central time zones). See locations on the posting.

OVERVIEW

We're looking for a Product Manager to join our Medical Education and Medical Practice product team. Reporting to the Associate Director, Product Management, the Product Manager will play a critical part in shaping the future of several MEMP products by driving deep market research to uncover unmet customer needs and helping to shape and refine product vision in partnership with senior product leaders.

In this role, you'll help manage and evolve a defined set of digital products that support healthcare learners, clinicians, and medical documentation professionals. You'll work closely with experienced product leaders, UX, engineering, and go-to-market partners to research customer needs, prioritize improvements, and deliver enhancements that drive adoption, retention, and impact.

The ideal candidate will bring experience in digital product management with strong analytical and communication skills, and be excited to grow toward more strategic ownership as their skills and impact expand.

DUTIES & RESPONSIBILITIES

• Conduct customer, market, and UX research (interviews, surveys, usability testing) to understand user workflows, pain points, and drivers of purchase and retention.
• Contribute to product roadmaps and longer-term product strategy by synthesizing research and data into clear product insights, problem statements, and prioritized recommendations.
• Collaborate closely with UX, engineering, marketing, and customer-facing teams to deliver product enhancements from concept through launch. Translate product ideas into user stories, requirements, and acceptance criteria in partnership with Product Owner.
• Own and deliver the business plan and P&L for assigned, existing products, including revenue forecasting, expense planning, and performance tracking
• Support go-to-market and launch planning activities, including sales support tools, and post-launch analysis by tracking usage, customer feedback, and performance metrics.
• Monitor and report on competitive offerings and market trends to inform incremental product improvements.
• Manage and communicate project schedules, goals, dependencies; coordinate cross-functional initiatives and regularly report statuses to supervisor and key stakeholders.
• Serve as the expert on product features and value proposition; present to sales teams and occasionally customers, articulating positioning within the Medical Education and Medical Practice suite.

QUALIFICATIONS

Education: Bachelor's Degree or equivalent experience

Experience:

• 3+ years of experience in product management

• Experience working cross-functionally with engineering, editorial, design, and business partners

• Strong analytical skills and comfort using data to inform decisions

• Clear written and verbal communication skills, with the ability to translate insights into actionable product work

• Experience with digital products in healthcare, medical education, publishing, or subscription-based businesses preferred

• Exposure to APIs or e-commerce preferred

Knowledge, Skill, and Attributes:

• Comfortable with ambiguity; able to bring clarity and direction to cross-functional teams.

• Excellent communication and presentation skills for diverse audiences.

• Customer-centric mindset with a strong focus on understanding and addressing user needs.

• Highly organized and adaptable; manages shifting priorities and deadlines effectively.

• Fosters a transparent, open, and collaborative team environment.

#LI-Hybrid

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:
$68,900.00 - $118,050.00 USD

This role is eligible for Bonus.

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.