Avis Budget Group is looking for a customer-obsessed Product Manager to own and evolve a critical part of our digital customer journey across web and mobile. Reporting into the VP of E-Commerce Product, this role will focus on a specific segment of the funnel-driving measurable improvements in customer experience, conversion, revenue, and retention.
You'll operate at the intersection of customer needs, business goals, and technology-leading a cross-functional product "pod" to deliver high-quality, high-impact digital experiences at pace
What You'll Do: Product Ownership & Delivery- Own a defined area of the digital funnel (e.g., discovery, booking, post-booking, loyalty) across web and app
- Define and prioritize product backlogs aligned to customer needs and business impact
- Lead your cross-functional pod (engineering, design, analytics) to deliver high-quality product experiences quickly and effectively
- Ensure strong execution using agile methodologies and continuous delivery practices
Customer Experience & Optimization- Continuously optimize existing features and journeys to improve conversion rates, engagement, and retention
- Identify friction points and opportunities through customer insights, data analysis, and experimentation
- Champion a customer-first mindset in all product decisions
Innovation & Experimentation- Develop and launch new features, propositions, and experiences that enhance the customer journey
- Run structured experiments (A/B testing, MVPs) to validate ideas and scale what works
- Bring creativity and innovative thinking to solve customer and business problems
Data & Insights- Use quantitative data and qualitative research to inform product decisions
- Define success metrics and track performance against KPIs
- Partner with analytics and research teams to generate actionable insights
Collaboration & Stakeholder Management- Work closely with engineering, design, marketing, and commercial teams to align on priorities and deliver outcomes
- Communicate product vision, progress, and results clearly to stakeholders
- Build strong, collaborative relationships across the organization
Perks You'll Get: - Access to Medical, Dental, Vision, Life and Disability insurance
- Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
- 401(k) Retirement Plan with company matched contributions
- Full training to learn the business and enhance professional skills
- Employee discounts, including discounted prices on the purchase of Avis/Budget cars
- Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
What We're Looking For: - Proven experience as a Product Manager or Product Owner in a high-performing e-commerce or digital-first company
- Demonstrated success improving customer metrics such as conversion, revenue, and retention
- Strong understanding of product management and agile methodologies
- Experience leading cross-functional product teams ("pods") to deliver at pace
- Highly customer-focused, with a strong instinct for identifying and solving user problems
- Analytical mindset with comfort using data and research to drive decisions
- Creative and innovative thinker with a bias toward action
- Strong communication and stakeholder management skills
Preferred (Nice to Have)- Experience managing both B2C and B2B digital experiences, particularly at scale
- Exposure to complex, multi-channel digital ecosystems
The annual starting salary for this position is between $150,000 - $175,000 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Parsippany
New Jersey
United States of America
