JP Morgan Chase & Co.

Product Manager, Tokenization - Vice President

JP Morgan Chase & Co.$150K — $180K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in financial services, digital product management, or Agile software development.
  • Extensive experience with online payments and technologies like card tokenization and digital wallets.
  • Driven by customer understanding and has a record of building successful digital products.
  • Strategic thinker with attention to detail for effective product execution.
  • Proven ability to influence and collaborate with diverse stakeholders across various teams.
  • Demonstrated risk management and controls expertise.
  • Bachelor's degree in Computer Science, Business Management, or related field.

Responsibilities

  • Manage the product backlog, including support and prioritization of issues.
  • Identify and develop implementation paths for enhancements and create remediation plans.
  • Lead product development efforts with Technology and Design teams.
  • Conduct pre-release reviews for regression testing and quality assurance.
  • Collaborate with cross-functional partners to ensure a robust risk and controls environment.
  • Communicate progress and strategy to executives and leadership.
  • Publish executive reports on product health and customer feedback.

Benefits

  • Dynamic work environment within a leading Consumer & Community Banking division.
  • Opportunity to influence innovative digital solutions in the financial services sector.
  • Collaborative culture that bridges teams across technology, product, compliance, and more.
  • Ability to work on high-impact projects that directly enhance customer satisfaction.
  • Strong commitment to employee development and growth opportunities.
Full Job Description
Job Description

As a Vice President of Tokenization on the Connected Commerce team, you will manage product backlog, remediate issues, and lead Agile teams to launch innovative solutions. You'll leverage critical thinking skills and data analytics to understand client usage patterns and triage issues. In the interest of providing superior customer support and developing solutions that best meet customer needs. You will work directly with various servicing and technical support teams, and provide product management leadership to agile teams.

Job responsibilities
  • Manage product backlog, production support, issue & defect resolution and prioritization.
  • Monitor against agreed goals and benchmarks, identifying, scoping and finding implementation paths for needed enhancements, and creating remediation plans when needed.
  • Work with Technology and Design teams to lead product developments efforts.
  • Conduct pre-release reviews which could include regression testing and quality assurance to certify the release as production ready.
  • Collaborate with a team of cross-functional partners (i.e. Risk, Control, Compliance, Legal) to ensure a strong risk and controls environment.
  • Deliver communications to executives and leadership team on the strategy and progress.
  • Publish regular executive reports summarizing the overall health of the product, industry and competitive trends and the voice of the customer.

Required qualifications, capabilities, and skills
  • 7+ years of experience in financial services, digital, product management and/or Agile software development.
  • Deep experience in online payments including card tokenization, digital wallets, and e-commerce payments.
  • Passion for understanding customer needs and demonstrated ability to build digital products.
  • Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution.
  • Proven success in collaborating, influencing and driving decisions with multiple stakeholders, including team members across product, technology and design.
  • Proven track record of managing risk and controls.
  • Bachelor's degree in Computer Science, Business Management or comparable field of study.

Preferred qualifications, capabilities, and skills
  • Strong knowledge of Application Programming Interfaces (APIs), open Banking and engineering practices.
  • Master's degree in Computer Science, Business Management or comparable field of study.


Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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