Amazon

Product Manager - Technical, Customer Experience and Business Trends

Amazon$129K — $174K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience working with engineering and technical teams to develop automated solutions.
  • Bachelor's degree in relevant fields such as business administration, engineering, or computer science.
  • 3+ years of professional experience in product management or a related field.
  • Proficient in modern programming languages like Java, C++, C#, or similar.
  • Strong understanding of both front-end and back-end technologies.
  • Advanced degree in a relevant technical field is a plus.
  • Proven track record in launching successful software products and features.

Responsibilities

  • Own the experience and product design for the feature launch.
  • Translate user needs into structured product and technical requirements.
  • Influence the product vision and roadmap, writing effective PRFAQs and requirements.
  • Analyze complex business problems across different units and geographies.
  • Manage ambiguity and translate it into actionable tech requirements.
  • Collaborate with stakeholders to address their priorities and implement solutions.
  • Support the hiring and onboarding of new team members.
  • Work cross-functionally to share best practices and opportunities.

Benefits

  • Comprehensive health insurance (medical, dental, vision, and prescription).
  • Flexible Spending Accounts (FSA).
  • 401(k) matching contributions.
  • Paid time off and parental leave.
  • Mental health support and employee assistance programs.
Full Job Description
You will be a core member of our product and engineering teams, driving the success of our products, tools, and capabilities to enable our organization to deliver insights and analysis at pace. We work across multiple Amazon Stores categories (e.g., consumer electronics, apparel) and tech teams (e.g., search, personalization), partnering with senior business leaders in strategically developing and improving the shopping experience on Amazon.

As our agentic-powered product suite has rapidly grown in recent months, with ever-increasing demand from users, we are looking for a PM-T who will focus on building and enhancing features of internal products and tools that drive insights and analysis across Amazon, enabling teams globally to improve end-to-end customer experiences.

The immediate objective is to own the vision, design and implementation for our next feature release, which will be a step change in how we evaluate Personalized shopping and streaming experiences worldwide. You will work with users, engineering, and leadership to drive alignment on requirements to ensure the product meets the high bar and provides a delightful experience.

A successful PM-T will be able to deeply understand the user needs, and experiences for features of our products, dive deep into the technical design, identify trade-offs (both back end and front end), surface edge cases, drive decision making, influence, and drive long-term product roadmap and success. The role will also suit someone who enjoys collaborating across our wider suite of products and capabilities to drive impact on high priority business needs.

You should be passionate about improving Amazon's end-to-end processes and technology, and building partnerships across business and development teams to drive changes. You have the proven ability to dive deep into complex systems and metrics and understand the business context behind the data and technology, continuously striving to find deeper insights. You will be responsible for using innovative technology and seek out best practices.

This role will allow you to make a real impact on our business from Day 1, and provide a dynamic, innovative and fast-paced environment to constantly build your skill set and address new challenges.

Key job responsibilities

- Own the experience and product design for new feature launch and rollout in our product suite.

- Deeply understand user needs and effectively translate into structured product and technical requirements, regularly driving conversations with users and diving deep on their feedback to identify and prioritize high-impact improvements.

- Play a critical role in influencing the vision and product roadmap for the future, write effective PRFAQs and technical requirements, stay at the forefront of technology advancements and push the tech frontier.

- Understand complex business problems across business units, geographies and product lines.

- Manage ambiguity and translate this into tech requirements.

- Effectively partner with users in our team to solve their problems.

- Build strong relations with internal stakeholders to understand priorities, provide inputs to our roadmap and to collaborate and work with them on studies and actions to implement product and service solutions.

- Support hiring and onboarding of new team members and contribute to our high performing culture.

- Work cross functionally with peers/colleagues globally to support best practices, and shared opportunities.

BASIC QUALIFICATIONS

- Experience working with engineering and technical teams to build automated solutions

- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field, or Bachelor's degree in engineering, management, or technology

- 3+ years of professional experience

PREFERRED QUALIFICATIONS

- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design, or experience debugging, profiling, and implementing best software engineering practices in large-scale systems

- Advanced degree in Computer Science, Engineering

- Familiarity with front-end technologies such as HTML and JavaScript, and back-end technologies such as Python, Java, and SQL, enabling effective collaboration with engineering teams

- Proficient with cloud services, web technologies, virtualization, developer tools, and user interface design

- Experience in launching and driving adoption of successful software products and features that are used by and make an impact for an organization

- Experience influencing roadmap strategy and definition

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 129,200.00 - 174,800.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

Similar Jobs

More Jobs at Amazon

More Consumer Technology Jobs

Find similar Product Manager - Technical, Customer Experience and Business Trends jobs: