The roleOrdering DNA sequencing is famously miserable: you email a sales rep, wait, get a PDF back, fill another form for the order, or wait for barcodes shipped to you. One reason scientists choose us is that we have one of the best websites in biotech that gets you from research idea to order placed in minutes.
We are hiring a Product Manager to own the
UX and
growth of the non-biology aspects of our web app. You will talk to our users, create clarity for our engineering teams, and make all facets of the customer experience from first hearing about Plasmidsaurus to becoming a long-term customer.
We operate worldwide and are scaling rapidly - serving everyone from grad students to Fortune 100 pharma.
What you'll be doing- Talk to world-class researchers about moving their science faster. We have an unusual number of customers who want to talk to us. Distill the customer voice into a roadmap with our engineering teams.
- Create incredible user experiences. Make sure Plasmidsaurus is the benchmark that customers mention.
- Own the surfaces that aren't sequencing: onboarding, collaboration, payments, order and logistics tracking, account settings, emails, internationalization, workspaces and sharing. Customers spend a large slice of their research budget with us, and we want to be known as their favorite vendor.
- Growth. Improve analytics and visibility into key customer workflows. Find where users drop off in onboarding, ordering, and sharing results, then run experiments to fix it.
What we're looking for- A track record of shipping, you have made significant contributions to shape a B2B product into something customers love.
- Agency. You don't wait for someone to hand you a brief. You get hands-on with analytics, book your own user interviews, build prototypes, and keep engineers up to date.
- Your preferred communication style is for prototypes over PRDs, Claude artifacts, standalone HTML.
- Great product judgment and UX sense.
- You can ramp fast in technical domains. No science background required, but you should be energized by complexity and willing to learn.
What would impress us even more- You are comfortable shipping code, AI-assisted or not.
- You have worked at a small company where you were the PM.
- You got obsessed with a problem and built something to solve it, even though nobody asked you to.
What we offer- We are a bootstrapped, profitable company at an exciting inflection point.
- Ownership and impact. Your work goes directly to 70,000 scientists, including Nobel laureates, who trust Plasmidsaurus with their research.
- A tower office in South San Francisco with bay views, a state-of-the-art lab, and the occasional batch of liquid nitrogen ice cream.
