Product Manager - Scholar Gateway

Wiley

$89K — $127K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-4 years of product management experience
  • Proven track record in owning product roadmaps from discovery to execution
  • Exceptional communication skills for collaboration with technical and non-technical teams
  • Strong analytical skills with a data-driven approach to decision-making
  • Experience with complex platform-oriented products like APIs and integrations
  • Understanding of AI systems and their applications in scholarly contexts
  • Passion for AI and its impact on research and scholarly communication

Responsibilities

  • Drive specific areas of the Scholar Gateway roadmap from ideation to delivery
  • Manage content ingestion and lifecycle processes for AI-driven discovery
  • Oversee onboarding workflows for partners
  • Collaborate with engineering to refine evolving product capabilities
  • Utilize customer feedback and usage data to prioritize product features
  • Create and contribute to demos, release notes, and documentation for customer support
  • Work with support teams to address issues affecting product experience

Benefits

  • Opportunity to influence and shape product direction in a cutting-edge AI environment
  • Collaboration across diverse teams including engineering and partner management
  • Hands-on experience with the intersection of AI and scholarly publishing
  • Engagement with peer-reviewed content and data management
  • Potential for professional growth in a rapidly evolving field
Full Job Description

About the Role:

The Product Manager – Scholar Gateway will report to a Director of Product Management and will be a key contributor to the evolution of the Scholar Gateway.

Scholar Gateway is Wiley’sdistribution layer for AI agents, operating at the intersection of scholarly publishing and AI systems. It enables AI responses grounded in peer-reviewed sources with verifiable citations and DOI links, delivering evidence-backed answers with complete source metadata. 

This role is ideal for a Product Manager who wants to own meaningful areas of a product roadmap and collaborate cross functionally to deliver product outcomes in a technically complex, fast‑evolving AI environment where product patterns are still taking shape.

Job Responsibilities:  

  • Own and drive specific areas of the Scholar Gateway roadmap, from problem definition through delivery and iteration. 

  • Own product capabilities related to content ingestion and lifecycle management, helping define how scholarly content is structured and maintained for AI-driven discovery. 

  • Drive end-to-end workflows to support the onboarding of partners. 

  • Partner closely with engineering to shape platform capabilities in areas where technical approaches and product expectations are still evolving. 

  • Use qualitative and quantitative inputs (customer feedback, usage signals, partner needs) to inform prioritization and decision-making. 

  • Contribute to demos, release notes, and lightweight documentation to support customer understanding and adoption. 

  • Partner with support and operational teams on issues that impact customers, helping ensure a smooth product experience. 

 

Required Qualifications:  

  • At least 3–4 years of experience in product management. 

  • Demonstrated ability to own and deliver discrete areas of a product roadmap, from discovery through execution. 

  • Strong product judgment and communication skills, with the ability to work effectively across technical and nontechnical teams. 

  • Analytical and problem-solving skills, with experience using data to inform prioritization and tradeoffs.

  • Experience working on technically complex, platform-oriented products (e.g., APIs, services, integrations).

  • Confidence working with AI‑enabled products and understanding, at a conceptual level, how modern AI systems use external content and data to inform responses.

  • Strong interest and enthusiasm for AI, particularly as related to applications in research and scholarly communication

Preferred Qualifications: 

  • Interest or experience in content centric products, data platforms, or knowledge systems. 

  • Experience translating ambiguous problem spaces into clear product goals and phased delivery plans. 

  • Familiarity with AI infrastructure patterns such as the Model Context Protocol (MCP), agent tooling, or similar approaches for connecting content to AI workflows. 

  • Experience working on products that incorporate AI‐enabled capabilities or data driven workflows. 


Salary Range:

89,100 USD to 127,700 USD #LI-JG1

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