About the Role This is not just a traditional inward-facing product manager role. This is also an externally oriented, product marketing-biased position at the intersection of product strategy, customer engagement, and commercial execution. The right candidate will be as comfortable in front of a prospective customer or at an industry conference as they are working through a product roadmap with internal stakeholders.
As Senior Product Manager you will be the outward voice of the Sapio platform in your domain area. You will own the narrative around how our products solve real scientific and operational challenges, translating deep domain knowledge of ELN, LIMS, and CMC workflows into compelling demonstrations, positioning, and messaging that resonates with buyers, users, and partners.
You will report directly to our Head of Scientific Office and work closely with the executive leadership team, including our CEO. You will operate as a senior and trusted voice, capable of engaging confidently at the executive level - both internally and with our most strategic customers.
Working Location This is a remote-first role. We are open to candidates based in the US (East Coast preferred) or the UK. There is an expectation to travel periodically - to meet with the leadership team, to join key customer engagements, and to represent Sapio at industry events. Our teams are spread across the US and the UK, with offices in York PA, Fort Lauderdale, and London.
Essential Responsibilities- Own the outward-facing product narrative, developing positioning, messaging frameworks, and demo strategies that clearly articulate the value of Sapio's platform across ELN, LIMS, and CMC workflows.
- Lead and deliver high-impact product demonstrations to prospective customers, partners, and at industry events, tailoring content to the audience - from bench scientists to C-suite executives.
- Act as a strategic bridge between product management, sales, and marketing, ensuring go-to-market activity is grounded in product reality and customer insight.
- Have deep domain expertise across CMC, Bioanalysis, Bioprocessing, GMP Manufacturing, and QCLIMS with a strong understanding of biologics and the broader life sciences landscape, to credibly engage with scientific and regulatory stakeholders.
- Partner closely with the Head of Product and executive leadership team to align external messaging with product direction and company strategy.
- Represent the voice of the customer internally, synthesising feedback from demos, customer conversations, and market signals into actionable product and positioning insights.
- Collaborate with sales on RFP responses, proof-of-concept engagements, and strategic account support where product expertise and demonstration capability are required.
- Build and maintain a library of demo environments, use-case scenarios, and customer-facing collateral that accurately reflect the platform's capabilities.
- Support product marketing efforts, including content development, conference presentations, webinars, and customer advisory board preparation.
- Engage regularly with the executive leadership team and CEO, providing clear, confident, and commercially aware perspectives on market positioning and customer feedback.
Required Experience - Proven experience in a product management or product marketing role within a life sciences software company, with a clear external and customer-facing orientation.
- Deep knowledge of ELN and LIMS products, you must be able to speak credibly about these platforms with scientists, lab managers, and IT stakeholders.
- Solid understanding of CMC, Bioanalysis, Bioprocessing, GMP Manufacturing, and QCLIMS processes, with experience in or exposure to biologics and the biotech/pharma development pipeline strongly preferred.
- A strong product marketing mindset, you understand how to translate complex functionality into compelling value propositions and customer stories.
- Demonstrated experience managing and influencing senior stakeholders, including executive leaders. You are comfortable in the room with a CEO and bring presence, preparation, and commercial acumen.
- Track record of delivering high-quality product demonstrations that move deals forward and build customer confidence.
- Experience operating across scale-up and/or corporate environments - you can navigate both the pace of a growing company and the complexity of large enterprise accounts.
- Excellent communication and presentation skills, written, verbal, and visual. You can simplify the complex and make it land.
- Strong commercial awareness and ability to align product activity to business outcomes.
Required Skills & Abilities - Customer-first mindset, you are naturally curious about how scientists and laboratory professionals work and are motivated by solving their real problems.
- Confident and credible communicator at all levels, from bench scientists to C-suite; equally effective in one-to-one conversations and large group settings.
- Able to manage competing priorities across product, sales, and marketing workstreams without losing quality or focus.
- Self-starter who thrives in environments with autonomy, you set your own pace and hold yourself to a high standard.
- Collaborative and inclusive in how you work with colleagues across geographies and functions.
- Adaptable and comfortable with ambiguity, you can operate effectively as the strategy evolves.
- High integrity and accountability; you follow through on commitments and are transparent about progress and challenges.
- Strong attention to detail in customer-facing materials and communications.
- Advanced degree (Master's or PhD) in a relevant scientific domain.
Preferred Experience - Background in biologics, CDMOs, or pharmaceutical development organisations, with hands-on familiarity with how CMC data is generated, managed, and reviewed.
- Experience in a dual product management/product marketing function, or close collaboration between the two.
- Familiarity with the regulatory and quality context in which ELN and LIMS platforms operate (e.g. 21 CFR Part 11, GxP environments).
- Prior experience in a scale-up or Series B/C-stage software business, where you have built processes and collateral from the ground up.
- Exposure to scientific data management platforms, informatics, or adjacent software categories.
- Experience presenting at industry conferences, user groups, or customer advisory boards.
What We OfferAt Sapio Sciences, we recognise that our people are our greatest strength. That's why we're proud to offer:
- A competitive salary and benefits package
- Flexibility to work remotely, with opportunities to travel
- A comprehensive onboarding and training programme
- Ongoing opportunities for professional growth and development
- A collaborative, inclusive and supportive work environment
