Job DescriptionWe are looking for a strategic, commercially minded, client-centric, and technically fluent Product Manager to drive the analytics, reporting, and insights capabilities of our Integrated Risk Platform-a core component of Visa's mission to protect the global payments ecosystem through real-time fraud detection, risk scoring, and intelligent decisioning.
In this role, you will lead Analytics, Reporting, & Insights capabilities that serve as a core component of the Visa Integrated Risk Platform. In this role you will closely collaborate with Engineering, Data Science, and client-facing teams to deliver intelligent, scalable, and high-performance capabilities global in a SaaS delivery model. You will be responsible for translating complex stakeholder needs into platform solutions that reduce fraud, enhance trust, and drive measurable outcomes for our diverse client base - including Issuers, Acquirers, FinTech's, Merchants, and Networks.
What You'll BuildFraud Analytics & ReportingYou will define and deliver next-generation analytics and reporting capabilities that serve as a core component of the Visa Risk Platform.
- Real-time KPI dashboards for fraud trends, case volumes, decision summaries, fraud prevented, etc.
- Analyst & Supervisor views with queue health, SLA tracking, and team performance metrics.
- Root-cause exploration tools for false positives, false negatives, and decision flows.
- Global risk visibility tools enabling partners to benchmark performance against peers.
- Performance Dashboards: Deliver real-time dashboards that track fraud rule usage, fraud metrics, operational performance, decision quality, and fraud strategy health.
AI-Powered Fraud InsightsPartner with Visa's AI/ML & research teams to integrate:
- GenAI summaries of fraud trends and anomalies.
- Agentic analytics to proactively investigate data shifts.
- Predictive insights for emerging fraud patterns.
- Anomaly detection for real-time behavioral spikes.
Enterprise-Grade Reporting EngineDesign a scalable reporting platform with:
- Configurable reports across tenants, geographies, and product lines.
- Scheduled delivery with precision filtering and compliance alignment.
- Export, APIs & data sharing for enterprise data teams.
- Strong governance around multi-tenant data access and role-based visibility.
Key Responsibilities:Product Strategy & Vision- Define the long-term strategy for Visa's fraud analytics & Reporting platform
- Build a clear roadmap across dashboards, data models, AI insights, and reporting APIs
- Align with cross-functional teams across Visa's Integrated Risk Platform
Platform Product Leadership- Lead an API-driven, multi-tenant analytics platform supporting multiple Visa products
- Write clear, well-structured Epics and Features that translate strategy into actionable engineering work.
- Track the status of epics, features, and in-flight deliverables across engineering squads
- Champion platform-first design, reusable components, and modular architecture
- Ensure the analytics and reporting platform capability supports onboarding, automation, and self-service
- Track key performance indicators around adoption, usage, latency, and platform health
- Conduct continuous backlog grooming, roadmap updates, and release planning.
- Ensure the product backlog remains healthy, prioritized, and aligned to platform strategy.
AI & Data-Driven Product Management- Integrate AI/ML capabilities to improve insights and user productivity
- Use GenAI tools for prototyping, narrative generation, and user research
- Apply AI-driven analytics to understand customer behavior and product performance
- Ensure responsible AI practices (transparency, fairness, explainability)
- Stay current on emerging AI technologies and assess where to apply them
Cross-Functional Collaboration- Work closely with engineering, data science, design, risk experts, and customer-facing teams
- Partner with PMs across Rules, Case Management, Identity, and other Foundational Services
- Gather customer feedback and incorporate it into product improvements
- Communicate roadmap and updates to leadership and stakeholders
- Partner with data engineering to define models, pipelines, and metrics
- Ensure data quality, accuracy, and consistency across all reporting products
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Location: Atlanta, GA & Austin, TX only
QualificationsBasic Qualifications- 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications- 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Experience: - Experience with AI/ML products, Dashboard, and reporting particularly in production environments
- Background in fintech, risk management, or financial services preferred
- Demonstrated success launching technical products for non-technical users
- Experience in building large scale, real-time mission critical platforms, experience in building Risk Platform is a plus
Product Skills - Able to break down complex technical ideas into clear user value
- Strong communicator who writes clearly, listens actively, and works well across teams
- Uses data to make decisions and is comfortable with experimentation and A/B testing
- Understands customer needs and applies design thinking to shape solutions
- Balances innovation with practical delivery needs and business priorities
- Comfortable operating in fast-moving, ambiguous environments
- Knowledge of global markets, competitive landscape and related dynamic
- Uses strong customer empathy to identify real problems and partner with UX & other stakeholders to design meaningful, intuitive experiences.
- Keeps the team aligned on the outcomes that matter most
Technical Skills - Comfortable working with modern architectures like event-driven systems, streaming data, and real-time platforms
- Good understanding of APIs, integrations, and how systems communicate
- Familiar with AI/ML concepts and tools, including LLMs, embeddings, vector stores, or RAG
- Awareness of UI/UX practices and ability to use quick prototyping tools when needed
- Knowledge of cloud technologies (AWS preferred), data pipelines, and analytics tooling
U.S. Applicants OnlyThe estimated salary range for this position is $ to $ USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work HoursVaries upon the needs of the department.
Travel RequirementsThis position requires travel 5-10% of the time.
Mental/Physical RequirementsThis position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
