Dine Brands Global, Inc.

Product Manager, Quality Assurance (Food Scientist)

Dine Brands Global, Inc. • $105K — $115K *
Pasadena, CA 91104In-Person
Food & Beverages
5 - 7 years of experience
Reposted 2 days ago
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in food science, biology, microbiology, chemistry, or related field.
  • Minimum five years of QA experience in food manufacturing or QA at dining restaurant concepts.
  • Experience in the Protein category is required, preferably with Pork.
  • Strong knowledge of HACCP, GFSI, USDA regulations, and auditing principles.
  • Expertise in problem solving and troubleshooting, with a willingness to provide creative solutions.
  • Proficiency in Microsoft Office applications, especially Excel and PowerPoint.
  • Exceptional project management skills with the ability to multitask.

Responsibilities

  • Manage quality assurance across various food categories, including supplier and product approval.
  • Collaborate with Culinary, Operations, and Procurement for new product development and compliance monitoring.
  • Conduct product showings, sensory evaluations, and corrective action solutions for out-of-specification products.
  • Investigate quality complaints and work with suppliers on troubleshooting and preventive actions.
  • Participate in supplier approval and optimization projects for continuous quality improvement.
  • Provide technical support to teams throughout the product lifecycle from innovation to commercialization.
  • Conduct audits and troubleshooting visits at supplier facilities to address food safety and quality issues.

Benefits

  • Collaborative environment working with cross-functional teams.
  • Opportunity to impact product quality and safety standards directly.
  • Involvement in continuous improvement projects and new product innovations.
  • Hands-on experience with supplier audits and quality assurance processes.
Full Job Description
10 West Walnut StreetPasadena, CA 91103

The Role:

The Product Manager, Quality Assurance (Food Scientist) is responsible for managing different food categories to ensure compliance to Dine QA standards, specification and food safety. This role collaborates cross functionally with Culinary Innovation, Brand Operation and Procurement and manages the commercialization process and ongoing monitoring of new and existing products.

This role works closely with Suppliers and Distributors to ensure compliance throughout the Dine food supply chain. The ideal candidate must have attention to detail, strong communication skills, the ability to multi-task and prioritize; using knowledge base from food science and manufacturing experience, the candidate develops and improves product specifications, product testing and troubleshooting.

Responsibilities:
  • Manage aspects of quality assurance in the assigned food categories including but not limited to supplier and product approval, commercialization, troubleshooting and specification development.
  • Work cross functionally with Culinary, Operations and Procurement to develop and approve new products while monitoring compliance of already existing food items, through product testing and analytical reporting.
  • Conduct cross-functional product showings, sensory testing, collect and analyze results, and provide solutions to correct out of specification product.
  • Investigate quality complaints and collaborate with Suppliers to troubleshoot cause, perform corrective action, and ongoing prevention.
  • Participate in alternate Supplier and product approval, product optimization projects, and other continuous product safety and quality improvement programs.
  • Provide expert technical support to cross-functional teams to ensure the success of new products from innovation to commercialization and restaurant operations.
  • Conducts routine and as-needed travel to supplier facilities to perform audits, oversee production runs, and troubleshoot food safety, quality and operational issues.
  • Coordinate with the Business Responsibility team and the Animal Health and Welfare Advisory Council on Dine's approach to animal health and welfare.
  • Target base salary $105k-$115k depending on experience.


Skills & Requirements:
  • Bachelor's degree in food science, biology, microbiology, chemistry, or related field.
  • Minimum five years of QA experience in food manufacturing or working for QA at a Casual Dining/Family Dining/Quick Serve restaurant concept.
  • Experience with the Protein category is required (Pork preferred).
  • Strong knowledge of HACCP, GFSI, USDA regulations, auditing principles, and process control.
  • Experience in specification development and commercialization.
  • Expert in problem solving and troubleshooting skills; willingness to provide alternate ideas and solutions to problems.
  • Proficiency using Microsoft office applications including Excel, Outlook, Word, PowerPoint.
  • Ability to lift and move heavy object (over 50 pounds), ability to stand for extended periods of time, and the ability to tolerate walk-in freezer and hot cooking equipment environments.
  • Ability to use scientific/lab equipment, handling sharp objects, handling dry ice, using cleaning chemicals, and other restaurant related tools and equipment.
  • Excellent written and oral communication skills.
  • Exceptional project management skills and able to work on multiple projects at the same time.


About Dine Brands Global, Inc.

Dine Brands Global, Inc., together with its subsidiaries, owns, franchises, operates, and rents full-service restaurants in the United States and internationally. The company operates through two segments, Franchise Operations and Company-Operated Restaurants. Its restaurant concepts include IHOP, a family dining restaurant chain that serves pancakes, omelettes, waffles, eggs, and bacon; and Applebee's Neighborhood Grill + Bar, a casual dining restaurant chain that serves appetizers, entrees, and alcoholic and non-alcoholic beverages, including pastas, burgers, sandwiches, chicken, and salads. Dine Brands Global, Inc. was founded in 1958 and is based in Glendale, California.
Learn more about Dine Brands Global, Inc.
Size
3,521 employees
Market Cap
$1 billion
Industry
Food & Beverages
Net Income
-$103.9 million
5 Year Trend
+2.6%
Revenue
$689.2 million
NASDAQ
DIN
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Dine Brands Global, Inc.

More Food & Beverages Jobs

Find similar Product Manager, Quality Assurance (Food Scientist) jobs:

NationwidePasadena, CA