Product Manager, Platform

IFS

$170K — $185K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in product management or startup experience with complex systems
  • Strong grasp of applied use cases in automation and operations
  • Familiarity with agentic AI tools like LLM agents and LangChain
  • Experience collaborating with engineers and researchers on product decisions
  • Excellent communication and prioritization skills

Responsibilities

  • Identify and prioritize high ROI agent use cases
  • Engage with users to understand workflows and trust boundaries
  • Prototype agent behaviors in production-like settings
  • Define the agent experience for real-world applications
  • Translate use cases into detailed product specifications
  • Own the product roadmap, focusing on iterative shipping
  • Collaborate with engineering to align product and platform capabilities

Benefits

  • Flexible paid time off, including sick and holidays
  • Comprehensive medical, dental, and vision insurance
  • Flexible spending accounts
  • Life insurance and disability coverage
  • Tuition assistance
  • Opportunities for community involvement and volunteering
  • Flexible and hybrid work arrangements
Full Job Description
Job Description

We're building intelligent, autonomous AI agents that can reason, plan, and act across real-world workflows. These agents go beyond chat - they take meaningful action, work across tools and systems, and operate in complex, high-stakes environments.

As our Product Manager, you'll lead the definition and delivery of early use cases for agentic AI. You'll turn cutting-edge agent capabilities - like long-term memory, tool use, and planning - into applied, valuable products.

You'll be use-case-driven, but platform-aware - working closely with engineering and research to ensure what we build is feasible, scalable, and aligned with the underlying agent architecture.

Responsibilities:

Use Case Discovery & Validation
  • Identify and prioritize agent use cases with high ROI: operational automation, coordination agents, internal task delegation, etc.
  • Work with users and stakeholders to understand their workflows, challenges, and trust boundaries.
  • Prototype and iterate agent behaviors in production-like environments to validate fit and reliability.

Product Design & Execution
  • Define the agent experience - from delegation to monitoring to escalation - for real-world scenarios.
  • Translate use cases into clear product specs: user flows, system interactions, prompts, safety requirements, and interfaces.
  • Own the roadmap and ship iteratively: starting small, learning fast, scaling wisely.

Cross-Functional Collaboration
  • Collaborate with engineering to align product needs with agent platform capabilities (planning, memory, tool orchestration, retries, etc.).
  • Partner with AI research to bring experimental features into real-world settings.
  • Ensure the platform supports the complexity of applied, multi-step, tool-using agents.

Strategy & Metrics
  • Define success metrics around outcomes - time saved, accuracy improved, failures recovered - not just clicks or sessions.
  • Build product foundations that allow for vertical reuse, system generalization, and long-term scalability.


Qualifications

Minimum Qualifications
  • 5+ years of product management or startup experience building technically complex, user-facing systems
  • Strong intuition for applied use cases - especially in automation, operations, or real-world workflows
  • Familiarity with agentic AI patterns and tooling (e.g., LLM agents, tool use, LangChain, OpenAI functions, memory systems)
  • Experience working closely with engineers and researchers on system-level product decisions
  • Strong communication, prioritization, and execution skills

PreferredQualifications
  • Exposure to or interest in domains like logistics, field ops, manufacturing, or systems integration
  • Background in AI/ML infrastructure, developer platforms, robotics, or IIoT
  • Experience designing for human-in-the-loop or semi-autonomous systems
  • Hands-on experience with prototyping workflows or agents using modern frameworks (e.g. LangGraph, AutoGen)


Additional Information

What We're Offering
  • Salary Range: $170,000 to $185,000 plus bonus potential
  • Flexible paid time off, including sick and holiday
  • Medical, dental, & vision insurance
  • Flexible spending accounts
  • Life insurance and disability benefits
  • Tuition assistance
  • Community involvement and volunteering events

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

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