Netflix

Product Manager, Personalization

Netflix$310K — $500K+*
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of product management experience focusing on personalized consumer-facing products.
  • Experience in creating and managing evaluations for product effectiveness.
  • Track record of managing consumer products with machine learning applications, especially recommendation systems.
  • Demonstrated leadership in collaborating with engineers and data scientists.
  • Strong written communication skills for relaying technical information to non-technical audiences.
  • Strategic thinker capable of aligning product solutions with broader business goals.

Responsibilities

  • Craft and communicate a strategic roadmap for personalization initiatives.
  • Lead execution of personalization strategy with cross-functional teams.
  • Collaborate with AI scientists and engineers to enhance product recommendations.
  • Engage with consumer insights researchers and data sourcing partners for better outcomes.
  • Incorporate AI advancements to improve user experience across Netflix's offerings.

Benefits

  • Opportunity to have a significant impact on a global user base.
  • Autonomy and transparency in decision-making processes.
  • Collaborative work environment with opportunities for learning and innovation.
  • Career growth potential, with paths to upper management roles.
Full Job Description
The Role

With more than 300 million members in over 190 countries, Netflix continues to shape the future of entertainment around the world. At the core of our member experience is the need to help members choose a great movie, show, or game that suits their context. Personalization is a long-standing strategy to bring great recommendations to our members, yet there is headroom to be even better by leveraging new AI technological advancements and in the context of Netflix's increasingly broad consumer offering. 

Leveraging available data, you will craft and communicate a strategic roadmap for core personalization and see to its execution leading cross-functional teams of the industry’s best AI scientists and engineers, consumer insights researchers, and human data sourcing partners. As a high-leverage thought leader, you will have the ability to shape our thinking on how to evolve our product, and have a massive impact on how members enjoy our service. 

This role is based in our Los Gatos or Los Angeles office (preferred) in a hybrid model, but we are open to remote candidates who are on the West Coast. Some travel to Los Gatos and Los Angeles will be required.

What we offer

  • The opportunity to have a huge impact. The products and features you will be working on are central to the product experience of hundreds of millions of people around the world.

  • Responsibility. Netflix offers true transparency and autonomy. is unique and is key to how we innovate.

  • Learning. You will be creating customer experiences and business models that have never been done before. You will have the opportunity to work with stunning colleagues who value collaboration and from whom you can learn.

  • A work environment where you can grow your career. Many of our top execs started out as individual contributors.

Who will be successful in this role?

You combine a technical background with a strong product sense and excellent communication skills to define, explain and execute your vision. You naturally gravitate towards experimentation as a way to validate your hypotheses while having a healthy skepticism when interpreting experimental results. You are innovative in mindset: always exploring new ways of thinking, working, and building. In order to be successful in this position, you need to be able to work with world-class engineers, have the statistical acumen to collaborate with top-notch data scientists, the design sense to partner with a stellar experience design team, and the business sense to drive product goals and strategies. Demonstrated ability to build successful consumer-facing applications and algorithms, and a strong feel for the entertainment business are big pluses. 

Skills

  • 5+ years of product management experience ideally working with personalized consumer-facing products.

  • Experience creating and managing evals. 

  • Experience managing consumer products leveraging machine learning (e.g. recommendation systems) with a proven record of prioritizing and successfully launching impactful products or platforms.

  • Demonstrated leadership experience working effectively with data scientists, engineers etc. 

  • Excellent written communication skills and ability to present technical content to non-technical audiences. 

  • Ability to partner with different functions to ensure that your solutions drive real business impact. Strategic thinking and ability to incorporate larger business context into algorithm and product development.

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $310,000.00 - $545,000.00.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

About Netflix

Netflix, Inc. is an American media company founded on August 29, 1997 by Reed Hastings and Marc Randolph in Scotts Valley, California, and currently based in Los Gatos, California, with production offices and stages at the Los Angeles-based Hollywood studios (formerly old Warner Brothers studios) and the Albuquerque Studios (formerly ABQ studios). It operates an eponymous over-the-top subscription video on-demand service, which showcases acquired and original programming as well as third-party content licensed from other production companies and distributors. Netflix is also the first streaming media company to be a member of the Motion Picture Association.
Learn more about Netflix
Size
11,300 employees
Market Cap
$127.6 billion
Industry
Net Income
$2.7 billion
Founded
1997
5 Year Trend
+27.5%
Revenue
$24.9 billion
NASDAQ

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