Product Manager - PaymentsEverfit San Francisco Bay Area (Hybrid)
Product Manager - Payments (Marketplace)
Location: San Francisco Bay Area (Hybrid)
The Opportunity
We're hiring a Product Manager to own payments across our B2B2C platform and marketplace. Our payment system has processed $70M+ in total payment volume to date, and it's a core revenue driver we're doubling down on as we scale internationally. You'll own the full transaction lifecycle - subscriptions, payouts, refunds, disputes, fraud, and billing - across web and mobile, for a global base of coaches and their clients.
You'll report directly to the co-founders, and your roadmap will directly move revenue, retention, and international expansion.
What you'll do
- Own the product roadmap for payments, fraud, and billing across our B2B2C product and marketplace
- Design and optimize the full lifecycle of a transaction - from registration through checkout, settlement, and coach payout
- Drive key metrics: checkout conversion, payout reliability, fraud and dispute rates, involuntary churn from billing failures
- Partner with engineering, design, and marketing to ship quickly and responsibly
- Talk to coaches and clients weekly - understand edge cases and build for scale
- Build for a global user base from day one: multi-currency, local payment methods, cross-border payouts
- Identify where AI can automate payments workflows - fraud detection, dispute handling, billing recovery - and ship it
Required
- 3-5+ years as a PM directly owning payments, billing, payouts, or fraud systems at a SaaS or marketplace company - you've been accountable for money movement, not payments-adjacent analytics
- Hands-on experience with payment infrastructure: processors and orchestration (e.g., Stripe, Adyen, Braintree), chargebacks and disputes, reconciliation, PCI scope, KYC/onboarding flows
- Experience in a two-sided or business-in-a-box environment - you understand payouts to sellers/suppliers, not just consumer checkout
- A track record moving payments metrics you can cite specifically: conversion, auth rates, payout reliability, fraud loss, billing churn
- A high bar for UX in high-stakes moments - checkout, failed payments, refunds
Nice to have
- A genuine connection to fitness or wellness - as an athlete, gym regular, coach, or someone who's lived the problem our coaches solve
- Experience with global/cross-border payments and local payment methods
- Fluency using AI in your own workflow and curiosity about AI in payments - we're building Jarvis, our AI fitness coach assistant, and AI runs through everything we ship
- Startup or hypergrowth experience - you operate like an owner and are comfortable jumping into Figma, Jira, Confluence, analytics, or QA
Why Join Everfit
- Own the payments engine behind 280,000+ coaches and millions of clients worldwide
- Report directly to the co-founders with real autonomy on a revenue-critical roadmap
- Join a collaborative, global team - including our annual company retreat in Vietnam
- Competitive comp, equity, and benefits
If you're ready to build the payments engine powering the future of fitness and wellness, let's talk.
