Product Manager

PAR Technology

$90K — $130K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-5+ years as a software/digital product manager in SaaS or enterprise software, or 5+ years in restaurant operations with tech experience
  • Experience with geographically distributed teams, especially in Eastern Europe
  • Strong understanding of Agile development processes, particularly SCRUM
  • Excellent interpersonal and communication skills, capable of engaging with senior management and customers
  • Ability to balance multiple projects autonomously in a fast-paced environment

Responsibilities

  • Define product vision and strategy in collaboration with the broader product team
  • Conduct market research and competitive analysis to guide product positioning
  • Gather inputs from various stakeholders to translate market needs into solution requirements
  • Collaborate with engineering and design teams to ensure timely delivery of solutions
  • Communicate updates and manage expectations across teams and stakeholders
  • Monitor user feedback to inform ongoing improvements and product decisions
  • Manage the product backlog by drafting and prioritizing user stories
  • Participate in Scrum events and support agile practices for the team

Benefits

  • Remote work opportunity
  • Collaborative culture emphasizing teamwork and shared goals
  • Opportunity for hands-on involvement in product development
  • Engagement in a fast-paced, innovative industry
  • Chance to shape solutions in the evolving restaurant technology market
Full Job Description
Position Description:

We are seeking an experienced Product Manager to join our team in building the next generation of PAR OPS, PAR's Back of House & Restaurant Operations Platform. The ideal candidate will have experience autonomously delivering user value, aligned with strategic vision and goals, in an agile environment.

In this role, you will work closely with the Director of Product to develop and execute product strategies, ensuring high value solutions for the evolving restaurant technology market. The successful candidate continuously defines priorities and focuses on maximizing the value of the product as the leader of one or more scrum teams. With a focus on delivering solutions to market problems, you will balance stakeholder and customer needs, manage expectations, and provide visibility of your team priorities, sprint objectives, and commitments.

Position Location:

Remote, United States

Reports To:

Director of Product

What We're Looking For:

Requirements:
  • 2-5+ years as a software/digital product manager, preferably at a SaaS or enterprise software company or 5+ years in restaurant operations, using/administrating technology inclusive of POS and Back Office
  • Experience with geographically distributed teams building SaaS products, preferably in Eastern Europe
  • Ability to embody PAR's values of speed, ownership, outcome focus, winning together and never settling.
  • Comfortable interacting with internal senior management as well as counterparts in customer organizations
  • Enjoy being hands-on, collaborating directly with designers and engineers, and when necessary, getting involved in the weeds of building software products.
  • Ability to work US east coast hours while coordinating with Eastern Europe time zones
  • Hands-on experience with Agile development processes, especially SCRUM
  • Excellent written and verbal communication coupled with strong interpersonal skills
  • High degree of initiative and organizational skill with the ability to autonomously balance multiple projects of significant scope, in a fast-paced environment, across multiple software teams.
  • Ability to clearly communicate market problems, with context, to design and engineering team members


Unleash your potential: What you will be doing and owning:
  • Product Strategy: Work with the broader product team to define product vision, strategy and roadmap aligned with business goals. (participate in big room planning, etc.)
  • Market Research: Conduct market and competitive analysis to identify trends, opportunities, and threats. Use insights to inform product development and positioning.
  • Requirements: Work with the product, customer, support and sales teams, along with other stakeholders, to translate market problems into solution requirements. Write well described features and stories with clear acceptance criteria.
  • Product Development: Partner with engineering and design teams for the timely delivery of high-quality market solutions.
  • Communication: Ensure product updates, timelines, and outcomes are communicated to stakeholders and executives. Manage cross-functional expectations, to foster alignment across the organization and for customers.
  • Outcome Analysis: Monitor user feedback and use data to drive continuous improvement and inform future product decisions.
  • Collaboration: Foster strong working relationships with cross-functional teams, including product, marketing, sales, and customer support, to ensure product success.
  • Backlog Management: Own product backlogs drafting, refining, and prioritizing user stories.
  • Agile Leadership: Actively participate in all Scrum related events as the Product Manager; leading refinements, removing impediments, and making real-time decisions.
  • Product Expertise: Understand and communicate product details as they are today and the vision for the future.
  • Prioritization: Effectively balance product value, urgency, opportunity, cost and risk in all product decisions.
    Interview Process:
  • Interview #1: Video Screen with Talent Acquisition Team
  • Interview #2: Video interview with the Hiring Manager (via MS Teams)
  • Interview #3: Video interview with the Team (via MS Teams)

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