Stripe

Product Manager, Optimized Checkout Suite, Buyer Experience

Stripe$120K — $160K *
US-Anywhere
+ 3 other locationsRemote
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of product management experience
  • Proven collaboration with engineering and design teams
  • Strong focus on product quality and user experience
  • Ability to work autonomously with high responsibility
  • Track record of optimizing product releases
  • Excellent written and verbal communication skills

Responsibilities

  • Develop long-term vision and strategy for the buyer experience in OCS
  • Understand user needs through direct interactions and market analysis
  • Propose and run experiments for optimal checkout performance
  • Set pace, prioritization, and execution standards for the team
  • Collaborate with cross-functional stakeholders across the organization

Benefits

  • Opportunity to work on impactful solutions that enhance the global economy
  • Access to diverse and collaborative team culture
  • Chance to influence the future of payment infrastructure
  • Work with a cutting-edge financial platform
  • Contribute to increasing internet GDP
Full Job Description
  • What you'll do
    We're looking for a product leader to own the buyer experience on Stripe's Optimized Checkout Suite. In this role you will set the vision, define the strategy, and execute on the roadmap for Stripe to help its users deliver the best checkout experience for the end customer. This will require you to build deep customer empathy with Stripe's users and their users, propose holistic non-obvious solutions to meet their needs, and to champion those solutions inside and outside of Stripe.
    Our ideal Product Manager has extensive experience with checkout experiences and payment integrations, has managed complex products, and is obsessed with solving for user needs. They are technical, able to put themselves in the shoes of developers, but also have an acute attention to detail when it comes to user experiences. They operate well in close partnership with their engineering teams, as well as drive initially ambiguously defined projects across the broader company. Deep payments, experimentation and user experience knowledge is a bonus for this role.
    Responsibilities
    • Develop the long-term vision and strategy for Stripe's OCS buyer experience prioritize accordingly, and create an execution roadmap
    • Deeply understand our users' needs by spending time with developers, sales, and support, and by observing patterns/trends across their feedback and the market
    • Propose the right experiments to run to ensure we have the safest and most performant checkout on the internet
    • Set the pace, prioritization and execution for the team
    • Collaborate with stakeholders across the organization such as Engineering, Design, Data Science, Marketing, Sales, Account Management, and Operations

    Who you are
    We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
    Minimum requirements
    • Brings 8+ years of experience in a product management role
    • Has partnered closely with engineers and designers to build products (especially front end surfaces) and complex systems at scale
    • Has an obsession with product quality and an eye for design
    • Has the ability to thrive with a high level of autonomy and responsibility
    • Brings a desire for continuous product improvement and can optimize for shipping a portfolio of small, medium, and large releases
    • Has strong written and verbal communication skills with a talent for precise articulations of customer problems

    Preferred qualifications
    • Strong business acumen and comfortable with complex ecosystem and system level problems
    • Experience with payment integrations is a plus
    • ML and experimentation experience

About Stripe

Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies—use our software to accept payments and manage their businesses online. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Stripe powers businesses all over the world, from the new startup that just launched yesterday to the Fortune 500 companies that we all know and love. Stripe is headquartered in San Francisco, with offices in Dublin, London, Paris, Singapore, Tokyo, and more.
Learn more about Stripe
Size
4,000 employees
Industry
Founded
2010

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