H1

Product Manager, Medical Affairs & HCP Intelligence

H1$140K — $175K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of B2B product management experience, preferably in data analytics or intelligence platforms.
  • Familiarity with medical affairs concepts such as KOL management, MSL workflows, and congress engagement.
  • Strong understanding of data quality, entity resolution, and taxonomy in product contexts.
  • Proven track record in user research to drive actionable product insights.
  • Experience collaborating across functional teams in a data-driven environment.

Responsibilities

  • Own product roadmap for the HCP intelligence platform, focusing on data completeness and user workflows.
  • Conduct ongoing discovery with medical affairs users to validate product direction and surface unmet needs.
  • Partner with data science to enhance data accuracy and translate findings into user-facing product features.
  • Define success metrics and report on user engagement and profile coverage metrics.
  • Represent the product in client discussions to demonstrate domain expertise in HCP intelligence.
  • Identify new data signals to integrate into the HCP profile platform for improved insights.
  • Coordinate progress tracking against the roadmap and address risks with product and engineering teams.

Benefits

  • Full suite of health insurance options and generous paid time off.
  • Pre-planned company-wide wellness holidays for work-life balance.
  • Retirement options to secure your future.
  • Health and charitable donation stipends to support personal values.
  • Opportunities for involvement in impactful Business Resource Groups.
  • Flexible work hours and remote work options for better adaptability.
  • Chance to work with leading biotech and life sciences companies to impact global healthcare.
Full Job Description
H1's medical affairs product is a proactive HCP intelligence platform - combining publication data, congress activity, influence mapping, and clinical profile data into rich, structured profiles used by medical affairs teams at the world's largest pharmaceutical companies. This PM role owns that product surface end to end, sitting at the intersection of data quality, user workflow, and domain expertise.

WHAT YOU'LL DO AT H1

As Product Manager for Medical Affairs & HCP Intelligence, you will define and execute the roadmap for H1's core HCP profile product, driving discovery with medical affairs users, partnering with data science on profile coverage and freshness, and ensuring the product delivers clear, defensible value to pharma clients.

You will:
- Own the product roadmap for H1's HCP intelligence platform - from profile completeness and data freshness to user-facing workflows for medical affairs teams
- Conduct ongoing discovery with medical affairs users including MSLs, KOL managers, and medical directors to surface unmet needs and validate product direction
- Partner with data science and engineering to improve HCP profile completeness, accuracy, and freshness - and translate those data decisions into user-facing product choices
- Define success metrics and own reporting on engagement, profile coverage, and user satisfaction across the medical affairs product surface
- Collaborate with commercial and customer success teams to ensure the product supports retention and expansion with pharma clients
- Represent the product in client conversations, QBRs, and discovery sessions as the domain expert for HCP intelligence
- Identify opportunities to surface new data signals - publications, congress activity, affiliations, prescribing behavior - within the HCP profile platform
- Translate complex data quality and coverage tradeoffs into clear, prioritized product decisions that engineering and design can execute
- Track and communicate progress against roadmap and client commitments, flagging risks early and coordinating resolution across product, engineering, and commercial teams
- Partner with solutions engineering and data delivery to document client-specific implementation needs and ensure they are reflected in the roadmap

ABOUT YOU

You understand how medical affairs teams actually operate - their workflows, their data needs, and what a useful KOL profile looks like in practice. You've built or materially improved data intelligence products and know how to make tradeoffs between coverage, freshness, and accuracy. You lead with curiosity and bring structured thinking to ambiguous problems.

- Familiar with medical affairs workflows: KOL management, MSL engagement, congress planning, publication tracking, or field medical operations
- Experienced in B2B SaaS product management, with a track record on data-intensive or intelligence platforms - not just UI and feature work
- Comfortable with data quality, taxonomy, and entity resolution decisions in a product context - and able to make those tradeoffs visible and defensible
- Strong in user research: able to run qualitative discovery with medical affairs users and distill clear product signal from messy stakeholder input
- Effective cross-functional collaborator - able to work fluidly with data science, engineering, commercial, and customer success
- Data-driven and precise: uses metrics to validate assumptions and define what good looks like for a product area

REQUIREMENTS

- Product management experience: 3+ years of B2B product management, preferably on data, analytics, or intelligence platforms
- Medical affairs domain knowledge: Familiarity with KOL management, MSL workflows, publication tracking, or congress engagement - through product, consulting, or industry experience
- Data product fluency: Comfortable working with data science and engineering on data quality, coverage, and entity resolution problems
- Discovery and research skills: Proven ability to run user research, synthesize findings, and convert them into actionable product requirements
- Healthcare or life sciences exposure: Prior experience in or selling to pharma, biotech, or health system buyers is a strong plus
- Analytical skills: Comfortable using data to validate product decisions; SQL or Python experience a plus

COMPENSATION

This role pays $140,000 to $175,000 per year, based on experience, in addition to equity (RSUs).

Anticipated close date: 07/31/2026

H1 OFFERS

- Full suite of health insurance options, in addition to generous paid time off

- Pre-planned company-wide wellness holidays

- Retirement options

- Health & charitable donation stipends

- Impactful Business Resource Groups

- Flexible work hours & the opportunity to work from anywhere

- The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe

About H1

H1 Inc. is an American healthcare data technology company headquartered in New York City that provides services globally. The company's database is used by healthcare and pharmaceutical companies and related organizations to identify healthcare professionals to partner with on research in order to accelerate development of drugs and other treatments. The company has over 400 employees worldwide and about 100 clients including pharmaceutical companies Novartis and AstraZeneca as of November 2021.
Learn more about H1

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