VXI Global Solutions

Product Manager, Lending

VXI Global Solutions$196K — $255K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Significant experience leading consumer product strategy for digital products.
  • Proven track record of owning complex product areas with measurable business outcomes.
  • Experience in building or managing lending or financial products preferred.
  • Ability to make strategic product decisions in cross-functional environments.
  • Strong product intuition supported by data, with effective prioritization and tradeoff skills.
  • Experience in simplifying complex customer problems to enhance user experiences.
  • Excellent communication and stakeholder management skills.

Responsibilities

  • Own the Lending product strategy and roadmap end-to-end.
  • Lead the expansion of Chime's Lending product into new use cases.
  • Reimagine lending to deliver innovative financial products for members.
  • Drive product decisions and collaborate with various departments.
  • Make high-conviction prioritization decisions aligned with product vision.
  • Use data and customer insights to enhance member experience.
  • Create direction and ensure execution from strategy through launch.

Benefits

  • In-office work with a flexible schedule: four days in-office, Fridays remote.
  • Supportive benefits for work-life balance, including backup child and pet care.
  • Comprehensive health, financial, and wellbeing benefits.
  • Generous vacation policy and company-wide paid days off.
  • Annual wellness stipend for wellness-related expenses.
  • Up to 22 weeks paid parental leave for birthing parents; 12 weeks for non-birthing parents.
  • Access to family planning reimbursement.
Full Job Description
About the role

We're hiring for a Product Manager to lead our Lending product at Chime. You'll own one of Chime's fastest-growing, highest NPS products and define the future of lending for millions of members-setting strategy, making the key product decisions, and leading the next phase of growth for one of Chime's most important businesses. This is an opportunity to reimagine how lending works in America by building products that help our members access credit responsibly and make meaningful financial progress.

As our Product Manager, you'll own the product end-to-end-from defining strategy and prioritizing investments to partnering across Engineering, Design, Data Science, Risk, Operations, Legal, Compliance, Marketing, and Finance to bring your vision to life. You'll inherit a profitable, high-growth business with significant runway ahead, giving you the opportunity to expand the product, unlock new member value, and shape the future of lending at Chime.

The base salary offered for this role and level of experience will begin at $196,000 and up to $255,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
  • Own the Lending product strategy and roadmap end-to-end, balancing member impact, business growth, and long-term platform investments.
  • Lead the next chapter of one of Chime's fastest-growing and highest NPS products by expanding the product into new use cases and member experiences.
  • Reimagine how lending works for everyday Americans by delivering innovative, responsible financial products that help members make meaningful financial progress.
  • Drive product decisions across the full product lifecycle, partnering closely with Engineering, Design, Data Science, Risk, Operations, Legal, Compliance, Marketing, and Finance.
  • Make high-conviction prioritization decisions and align cross-functional teams around a clear product vision, measurable outcomes, and business impact.
  • Use customer insights, experimentation, and data to continuously improve the member experience while growing a profitable business.
  • Serve as the product leader for the team, creating clarity, setting direction, and ensuring exceptional execution from strategy through launch.
To thrive in this role, you have
  • Significant experience leading consumer product strategy and execution for high-impact digital products from concept through scale.
  • A proven track record of owning complex product areas with measurable business outcomes, ideally including growth, monetization, or financial products.
  • Experience building or managing lending, credit, or other consumer financial products is strongly preferred.
  • Experience making strategic product decisions in highly cross-functional environments with Engineering, Design, Analytics, Risk, and business partners.
  • Strong product intuition backed by data, with the ability to prioritize effectively and make thoughtful tradeoffs.
  • Experience building products that simplify complex customer problems and deliver exceptional user experiences.
  • Excellent communication and stakeholder management skills, with the ability to influence across functions and executive audiences.

What we offer for our full-time, regular employees
  • Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
  • Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
  • Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
  • Generous vacation policy and company-wide paid days off
  • 1% of your time off to support local community organizations of your choice
  • Annual wellness stipend to use towards eligible wellness related expenses
  • Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • Access to family planning reimbursement
  • ♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

About VXI Global Solutions

VXI Global Solutions is a business process outsourcing company that provides customer care, technical support, and back-office services to its clients. The company was founded in 1998 and has since grown to have over 30,000 employees across 42 locations worldwide. VXI Global Solutions prides itself on its ability to provide high-quality customer service and support to its clients, which range from small startups to Fortune 500 companies. The company's services are designed to help its clients improve customer satisfaction, reduce costs, and increase revenue.
Learn more about VXI Global Solutions
Size
30,000 employees
Industry
Founded
1998

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