Amazon

Product Manager II - AMZ22673.4

Amazon$135K — $160K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or a related field
  • 3 years of experience in product management or related role
  • Experience working in technical environments with cross-functional teams
  • Ability to analyze complex, large-scale datasets for decision making
  • Familiarity with MS SQL and Tableau for dashboard creation

Responsibilities

  • Define and own the product vision and roadmap for Business Prime retention
  • Develop risk messaging and targeted retention strategies across global channels
  • Design and test messaging to reduce member loss during the membership lifecycle
  • Collaborate with cross-functional teams to align on product initiatives
  • Partner with sales to create churn prevention strategies for high-value customers
  • Analyze retention and churn metrics to identify and present improvement opportunities to leadership
  • Leverage existing technology to enhance retention capabilities and streamline operations

Benefits

  • Comprehensive health and wellness plans
  • Flexible work environment
  • Generous paid time off
  • Professional development opportunities
  • Access to Amazon employee discounts
Full Job Description
Position: Product Manager II - AMZ22673.4

Location: Austin, TX

Multiple Positions Available:

1) Define and own the worldwide product vision, strategy, and multi-year roadmap for Business Prime retention and churn reduction; establish KPIs and goals centered on improving

member retention across global markets.

2) Own risk messaging and targeted retention intervention strategy across multiple onsite and outbound channels globally; synthesize customer research and voice of customer insights to

define go-to-market approach and validate product decisions through experimentation.

3) Own cancellation and membership life cycle journeys; design and test in-product messaging and experiences that reduce involuntary and voluntary member loss across global markets.

4) Collaborate cross-functionally with Product, UX, Engineering, Marketing, Legal, Finance, and Sates teams to author requirement documents, prioritize initiatives, align stakeholders on

tradeoffs, and drive launch readiness for retention initiatives across global markets.

5) Partner with Sates to develop and execute churn prevention strategies for high-value and enterprise customers globally; own Sales enablement strategy including playbooks and

success metrics for Sales-led retention programs.

6) Own retention and churn metrics across the member lifecycle; conduct deep dives using SQL and apply data-driven decision making to identify churn reduction opportunities and

present findings to senior leadership.

7) Lead adoption of existing Amazon Prime technology infrastructure to scale Business Prime retention capabilities, reduce duplicative engineering efforts, and streamline churn risk

operations worldwide.

8) Partner with Science and data teams to define product requirements for generating predictive churn risk signals to enable proactive intervention and churn prevention.

(40 hours / week, 8:00am-5:00pm, Salary Range $135616 - $160000)

BASIC QUALIFICATIONS

Bachelor's degree or foreign equivalent in Computer Science, Engineering, or a related field; and 3 years of experience in product management, program management, or a related occupation.

The experience must include:

1. Working in a technical environment with a broad, cross functional team;

2. Analyzing complex, large-scale data sets and making decisions based on data;

3. Gathering requirements across diverse areas and users;

4. Leading and supporting validation and verification of product features; and

5. Utilizing MS SQL and Tableau to build dashboards.

#0000

PREFERRED QUALIFICATIONS

All applicants must meet all the above listed requirements.

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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