Thumbtack, Inc.

Product Manager, Growth

Thumbtack, Inc.$164K — $212K *
US-Anywhere
+ 2 other locationsRemote
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of product management experience with a solid track record of impactful consumer web or mobile product launches.
  • Strong user-centric thinking and product sense to craft excellent user experiences.
  • Outstanding analytical skills paired with strong business acumen to drive product decisions.
  • Excellent communication skills for articulating customer problems and product insights clearly.
  • Capacity to collaborate effectively across diverse teams and drive alignment.
  • Comfortable with AI applications and strong judgment on its integration.

Responsibilities

  • Lead a key part of the product experience and focus on achieving business outcomes.
  • Conduct user research to identify and prioritize product initiatives.
  • Transform high-level ideas into robust business and product strategies, leading execution.
  • Utilize deep insights as a core metric alongside traditional metrics for smarter product decisions.
  • Collaborate with various teams including marketing, engineering, and design to deliver user solutions.
  • Ensure clarity and alignment around projects within team and across the organization.
  • Drive initiatives from inception to scale, refining focus based on success criteria.

Benefits

  • Autonomy and ownership in a fast-paced entrepreneurial environment.
  • Opportunities to shape industry-disrupting user experiences.
  • Collaboration with cross-functional teams including marketing and engineers.
  • Focus on customer and professional lifetime value in product solutions.
  • Engagement with cutting-edge technologies like AI.
Full Job Description






About the role

We're looking for an entrepreneurial Product Manager who is driven by autonomy and fueled by ownership. You will be at the helm of innovation and execution, shaping industry-disrupting user experiences that simplify how millions of people confidently care for their homes and how home service professionals grow their business. This role is about defining product vision, challenging the status quo, and driving outcomes that leave a lasting impact on our customers, local service professionals, and the entire home services industry.

As a PM on the Growth team at Thumbtack you will be responsible for driving customer and pro lifetime value by creating product solutions for homeowners and home-service professionals to accomplish their goals with ease and confidence. You will be responsible for building new 0 to 1 product experiences as well as optimizing existing products to drive more user repeat and growth.

What you'll do
  • Lead a significant portion of our product experience and be accountable for business outcomes.
  • Conduct user research and lightweight tests to scope and prioritize product initiatives.
  • Transform a vague, ambitious idea into a compelling business and product case, secure resources, and lead execution with clear success criteria.
  • Champion deep learnings and insights as a core metric, valuing them alongside traditional metrics to fuel smarter, more innovative product decisions.
  • Partner with marketing, engineers, designers, data and applied scientists to ideate, prioritize and deliver great solutions for our customers and professionals.
  • Coordinate within your team and among teams at Thumbtack to ensure understanding of and alignment around projects.
  • Drive a high-impact initiative from seed to scale, ensuring sustained focus by thoughtfully sunsetting or culling initiatives that do not meet success criteria.


In order to be successful, you must bring
  • 5+ years of product management experience with a proven track record of launching impactful consumer web or mobile products that users love.
  • Excellent user-centric thinking with strong user experience and product sense, allowing you to empathize with users and craft excellent experiences.
  • Excellent analytical thinking and problem-solving skills combined with strong business acumen.
  • Outstanding teamwork and collaboration skills, capable of considering multiple perspectives and driving cross-functional alignment.
  • Excellent written and verbal communication skills, with a talent for articulating complex customer problems precisely.
  • Comfort with and strong discerning judgment of AI.


Expected salary ranges
  • For candidates living in Ontario and British Columbia, the expected salary range for the role is currently $164,100.00 - $212,300.00.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

About Thumbtack, Inc.

Thumbtack is an online marketplace that connects consumers with local professionals for various services, such as home improvement, events, and wellness. The company was founded in 2008 by Marco Zappacosta, Jonathan Swanson, and Sander Daniels, and has since grown to serve millions of customers across the United States. Thumbtack uses a proprietary matching algorithm to connect customers with the best professionals for their needs, and offers a range of tools to help professionals manage their businesses. The company has raised over $400 million in funding from investors such as Sequoia Capital, Google Capital, and Tiger Global Management.
Learn more about Thumbtack, Inc.
Size
1,200 employees
Industry
Founded
2008

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