Plaid

Product Manager, Fraud Data

Plaid$120K — $150K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of direct fraud prevention experience, particularly related to fraud vectors and detection systems.
  • Hands-on expertise in evaluating risk signals, distinguishing it from broader fintech experience.
  • Strong collaboration experience with data scientists and ML engineers to deliver data-driven products.
  • Ability to engage deeply in technical discussions about feature distributions and model performance.
  • Experience with large-scale fraud vendors or financial institutions is a plus.

Responsibilities

  • Own and prioritize the feature roadmap for the Protect product, ensuring its relevance and effectiveness.
  • Manage the labeling pipeline to enhance data quality through customer retrospectives and partnerships.
  • Define product requirements for fraud vector scores, focusing on precision and customer interface design.
  • Collaborate daily with data scientists and ML engineers to translate product needs into actionable data tasks and vice versa.
  • Work with go-to-market teams to align improvements and new features with customer value.

Benefits

  • Comprehensive benefit plan including medical, dental, and vision coverage.
  • 401(k) plan to aid in retirement savings.
  • Potential for additional compensation through equity and/or commission opportunities.
Full Job Description
The Fraud team is building the largest network of trusted identities in the US. Our products span the full user lifecycle: Identity Verification and Monitor for onboarding and compliance, Layer for frictionless returning-user experiences, and Protect, our fraud intelligence platform, as the connective risk layer for all of it. Protect has more inbound demand than any product we have launched. The challenge is signal. We are building the data infrastructure that will make Protect the best fraud signal in financial services. This is a product role for someone who lives at the intersection of fraud expertise and data science. You will work directly with our data team to build and improve Protect's signal stack: the attributes, scores, and fraud vector intelligence that customers use to make real-time decisions. You need to understand fraud, know how to partner with data scientists as a peer, and be able to translate between what models need and what products should deliver.

Responsibilities:
  • Own the feature roadmap for Protect: what we build, how we validate it, and how we measure coverage and fill rates
  • Build and manage the labeling pipeline as a product, including customer retros, data partnerships, and the label feedback loop into model training
  • Define the product requirements for fraud vector scores, including signal selection, precision/recall targets, and customer-facing output design
  • Partner with data scientists and MLEs as a day-to-day collaborator, not just a requester. Translate between model needs and product requirements in both directions
  • Work with GTM and Protect PM on how attribute improvements and new scores translate into customer-facing value propositions.

Qualifications:
  • Required:
    • Real hands-on fraud prevention experience: fraud vectors, detection systems, risk signal evaluation. Not general fintech.
    • Direct experience collaborating with data scientists or ML engineers to ship data-driven products. You need to be able to talk to a DS about feature distributions, label quality, and model performance, not just read summaries.
  • Nice to have:
    • Experience at a fraud vendor (SentiLink, Sardine, Socure, Persona, Incode) or a fraud operations team at a large fintech or bank
    • Background with ML model inputs/outputs: feature engineering, offline evaluation, and moving from experimentation to production
    • Specialization in a specific fraud vector (ATO, synthetic identity, or first-party fraud)

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

About Plaid

Plaid is a financial services company based in New York City. The company builds a technology platform, which enables applications to connect with users' bank accounts. Plaid focuses on enabling consumers and businesses to interact with their bank accounts, check balances, and make payments through financial technology applications. The company was founded in 2013 by Zach Perret and William Hockey. In January 2020, Visa announced that it would acquire Plaid for $5.3 billion. The acquisition was completed in January 2021.
Learn more about Plaid
Size
600 employees
Industry
Founded
2011

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