DMI, LLCis seeking aProduct Manager (Technical Lead) to drive the delivery of a School-Based Services Electronic Health Record (EHR) system supporting a state client.
This is a hands-on, delivery-oriented Product Manager role that blends product leadership, technical oversight, and stakeholder coordination across state agencies, vendors, and implementation teams.
The Product Manager will operate within a hybrid Agile environment, ensuring that the EHR solution is successfully designed, implemented, and deployedon time, within scope, and aligned to public sector healthcare requirements.
Duties and Responsibilities:
- Product & Technical Leadership
- Serve as the technical lead for the EHR product, guiding design, build, test, and deployment activities
- Translate business needs into technically feasible product direction and solution options
- Provide direction on infrastructure, platform decisions, and system architecture
- Maintain overall solution quality and ensure alignment to project objectives and standards
- Stakeholder & Vendor Management
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- Coordinate across DVHA, Agency of Digital Services (ADS), Agency of Education (AOE), school districts (LEAs), and EHR vendors
- Act as a central point of contact for technical questions and issue resolution across stakeholders
- Partner with project management, business leads, and procurement to monitor vendor performance
- Facilitate collaboration between state teams, SMEs, and implementation leads
- EHR Implementation & Delivery
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- Lead and oversee data migration and system integrations/interfaces with external systems
- Ensure a structured release management process, including multi-cohort go-live planning
- Support system documentation, training materials, and organizational readiness
- Identify and resolve technical blockers, risks, and dependencies
- Agile Product Execution
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- Drive and refine Agile and hybrid delivery practices across teams
- Provide technical input into backlog prioritization, sizing, and complexity assessment
- Participate in sprint activities, retrospectives, and continuous improvement efforts
- Strategic & Analytical Contribution
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- Research industry trends, EHR best practices, and market capabilities
- Evaluate vendor solutions and support technology selection and module implementation decisions
- Communicate technical debt, risks, and trade-offs clearly to executive stakeholders
Qualifications
Education and Years of Experience:
- 8 612+ years in Product Management, Technical Product Management, or Technology Delivery
- Experience leading EHR / EMR implementations or healthcare IT systems
- Proven success in large-scale system implementations (public sector preferred)
- Experience managing vendor-driven delivery environments
Required Skills & Certifications:
- Technical & Functional Skills
- Strong understanding of:
- EHR platforms and healthcare data workflows
- System integration, APIs, and interoperability
- Data migration strategies and execution
- Experience with Agile / hybrid delivery models
- Ability to translate business requirements into technical solutions
- Leadership & Communication
- Ability to engage executive stakeholders and cross-agency partners
- Strong facilitation and conflict resolution skills
- Proven ability to lead without direct authority in matrixed environments
Additional Requirements:
- Experience with state Medicaid, public health, or education systems
- Familiarity with HIPAA and health data compliance environments
- Background in multi-organization implementations (state + vendor + local entities)
- Certifications (nice to have):
- Agile (Scrum, SAFe)
- PMP or equivalent
- Healthcare IT or interoperability-related certifications
- Work Environment
- Full-time role aligned to standard government working hours (EST)
- Remote delivery with high stakeholder interaction across agencies and vendors
Citizenship Status Required: No Restrictions
Physical Requirements: None requiredfor this position.
Location: Remote, US