Product Manager

Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s Degree in Business, Marketing, Engineering, or related field
  • 5+ years of product management or related experience
  • 3+ years in product and/or experience management
  • Strong writing skills and business acumen
  • Experience with Agile software development

Responsibilities

  • Develop and manage the UDM product roadmap
  • Conduct user research and identify product gaps
  • Prioritize and plan product features based on user value
  • Lead product development and validate acceptance criteria
  • Facilitate product launches and track success metrics

Benefits

  • Hybrid work environment with in-person requirements
  • Opportunity for professional growth and coaching
  • Collaboration with high-level stakeholders
  • Involvement in exciting, strategic initiatives
  • Exposure to advanced technologies and methods
Full Job Description
FINRA’s Office of the Chief Data Officer is seeking an experienced Product Manager to lead the Unstructured Data Management (UDM) platform. UDM is a strategic initiative that will transform how FINRA discovers, organizes, and leverages its regulatory documents. This is a foundational capability that will accelerate GenAI adoption, enable cross-functional document intelligence, and unlock insights from unstructured data at enterprise scale. As the UDM Product Manager, you will work in collaboration with senior Product and Engineering leaders to define the product vision, strategy, and execution across a multi-phase roadmap. You will partner with engineering, business stakeholders, and technology teams across FINRA to build a platform that makes mission-critical documents discoverable, contextual, and reusable enterprise-wide. Essential Job Functions: User Insight & Product Definition • Develops solid understanding of the business and product areas within focus, as well as the relevant data that can be used to inform key decisions • Defines the product and identifies gaps and user needs by creating a vision, strategy, and requirements documents for a product • Utilizes available data to identify user needs • Performs experiments and participates in primary research to uncover additional user value Product Portfolio Management • Develops, manages, and owns the product roadmap at the product level • Makes trade-off decisions for a product • Demonstrates expertise within their product area • Builds partnerships with relevant stakeholder teams • Coordinates with interdependent teams • Builds and leverages solid working relationships with business and product stakeholders, UI/UX, architecture, and technology teams to facilitate product and user success • Participates in the intake process for their product domain Product Planning & Prioritization • Leads the product planning process by developing requirements documents (user stories, acceptance criteria, use cases) for a product or product release • Maintains a prioritized backlog based on defined user value, aligning with product strategy and resource capacity; uses data and analytics to prioritize the product backlog appropriately • Works closely with UI/UX to set the direction for the design of the user experience of a product • Determines release goals, prioritization, implementation, and iteration plans for a product according to user value Product Development • Facilitates the development process by reviewing demos with the technology team and validating acceptance criteria for the product • Provides UX/UI approval for the assigned product • Tracks development work and identifying bugs at a product level • Identifies issues that will keep the product from delivering on time or at the right level of quality, assesses alternatives to resolve, builds a plan for resolution, and communicates to leadership Launch • Leads product launches by working with relevant stakeholders to develop launch plans for a product • Identifies issues and blockers that may delay the launch or impede the success of a product, and presents alternatives for resolution to leadership • Coordinates formal UAT where necessary • Develops product documentation and training materials for users in support of product launches • Tracks and reports on product launch metrics, utilizing feedback to drive associated actions and product iteration • Leads post-launch reviews and drives incorporation of feedback in future product releases Operate • Works with internal and external teams and users to identify, classify, and resolve product-level user issues • Identifies new and innovative methods and metrics for tracking product success, works with the technology team to improve reports and monitoring • Works with stakeholder teams to actively monitor metrics • Tracks performance trends and gathers user feedback to determine product-level gaps, development opportunities, and if necessary, product end-of-life plans • Represents team in product-level discussions with stakeholders • Attends business reviews, supplying product/feature results as necessary; provides input into business cases when new products/features are being developed Team Development & Continuous Improvement • Provides coaching and guidance to more junior-level product management team members • Follow, understand, and apply relevant industry trends, research, and best practices in technology and product management • Demonstration of FINRA’s values. • Collaboration, both in-person and virtually, in furtherance of FINRA’s mission of investor protection and market integrity. Additionally: • In collaboration with senior Product and Engineering leaders, define the UDM product roadmap and execute on it. • Define and communicate the product vision to executive stakeholders, engineering teams, and business partners. • Align UDM strategy with enterprise priorities, including GenAI adoption, data discoverability, and other FINRA initiatives. • Translate technical capabilities into business outcomes. • Identify and prioritize high-value use cases that demonstrate platform ROI and drive adoption. • Establish success metrics and track progress (coverage, adoption, efficiency gains, cost avoidance). • Collaborate with business stakeholders across RegOps, Enforcement, Risk Monitoring, and other departments to understand documentintensive workflows and pain points. • Build consensus across diverse stakeholder groups with competing priorities. • Present product updates and value delivery to senior leadership. • Lead the end-to-end product lifecycle from discovery through implementation and ongoing operations. • Work with engineering teams to build automated data discovery and classification capabilities. • Manage product backlog and sprint planning activities. • Define success metrics and KPIs to measure product impact and adoption. • Conduct pilot programs with stakeholders and incorporate feedback iteratively. Other Responsibilities: • Work performed in an office environment. • Extended hours may be required. Education/Experience Requirements: Minimum Qualifications • Bachelor’s Degree in Business, Marketing, Engineering, Communications, or related field (or equivalent work experience in a related field) • 5 years of experience in one or more of the following: product management, project management, business analysis, program management, or product marketing • 3 years of experience in product and/or experience management • Strong writing ability • Strong business acumen • Experience with Agile software development • Experience working cross-functionally in a large organization • Experience working closely with senior leadership • Experience translating data into quantifiable actions/deliverables Preferred Qualifications • Master’s Degree in Business Administration or similar advanced degree • CSPO Certification • Experience in the Financial Services industry • Strong financial acumen Working Conditions: • Hybrid work environment, with defined in-person presence requirements. • Extended hours may be required. For work that is performed in CO, FL, TX, IL, PA, MA, MD, VA, Washington, DC, NY and NJ, please refer to the chart below for the salary range for the corresponding location. FINRA complies with all state and local pay transparency laws and regulations requiring the disclosure of salary ranges for the position. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate’s skill set, level of experience, education, and market considerations.  CO/FL/TX: Minimum Salary $97,700, Maximum Salary $176,100 IL/PA: Minimum Salary $107,500, Maximum Salary $194,100 MA/MD/VA/Washington, DC: Minimum Salary $112,300 Maximum Salary $202,500 NY/NJ: Minimum Salary $112,300, Maximum Salary $211,400 #LI-Hybrid To be considered for this position, please submit an application. Applications are accepted on an ongoing basis. The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.

About Financial Industry Regulatory Authority

Financial Industry Regulatory Authority Careers

Joining the Financial Industry Regulatory Authority (FINRA) presents a unique opportunity to become part of a dedicated team of professionals committed to fostering fair and honest financial markets. As the largest independent regulator for all securities firms doing business in the United States, FINRA is at the forefront of the financial industry, offering unparalleled job opportunities in a dynamic environment.

Work You’ll Do

At FINRA, professionals work to protect investors and ensure the market's integrity through effective and efficient regulation of broker-dealers. Team members are engaged in a wide range of critical functions from market regulation to enforcement, and from legal compliance to dispute resolution. This variety ensures that employment at FINRA is not just a job, but a pathway to meaningful professional growth and career advancement.

Join a Leading Team

FINRA’s team is composed of highly skilled professionals who lead through innovation and steadfast leadership in the financial sector. With a commitment to diversity and inclusive culture, FINRA fosters an environment where every team member’s contribution is valued. Joining this team means collaborating on projects that enhance the security and integrity of the financial marketplace.

Innovative Work and Career Development

Professionals at FINRA are encouraged to take initiative and innovate within their roles. The authority offers a robust career development program that supports professional growth through training, workshops, and continued learning opportunities. This focus on professional development ensures that every employee has the tools and knowledge to advance their career.

Internship and Employment Opportunities

For those starting their career, FINRA offers a range of internship and entry-level positions that provide a solid foundation in financial regulation. Interns and new employees work alongside industry experts and gain invaluable hands-on experience. These positions are crucial stepping stones for building a career filled with leadership opportunities and professional advancement.

Benefits and Culture

FINRA is committed to supporting its employees’ well-being both inside and outside of the workplace. The company offers a competitive package of benefits that promote a healthy work-life balance. Employees enjoy comprehensive health benefits, retirement plans, and generous paid time off. Moreover, FINRA’s culture of ethics and leadership is reflected in its daily operations, making it a prime environment for personal and professional growth.

Explore Job Opportunities

The Financial Industry Regulatory Authority is continuously seeking passionate, curious, and skilled individuals to join its team. Explore open positions that match your skills and interests in the financial regulatory field. FINRA is hiring individuals who are driven to excel and ready to contribute to a team that values integrity, competence, and dedication.

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