Product Manager, Business Applications📍
Location: Hicksville, NY (Hybrid or Onsite Preferred)
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Department: Business Systems
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Reports To: Director, Business Applications
🚀 Position SummaryWe are seeking an experienced
Product Manager, Business Applications to lead a strategic ERP transformation to
NetSuite in partnership with a third-party implementation firm.
This role serves as the critical bridge between business and technology-focusing not just on delivery, but on defining
what to build and why. You will drive prioritization, user experience, and long-term platform evolution to support scalable operations across the organization.
🔧 Key Responsibilities🎯 Product Strategy & Vision- Define and own the NetSuite product vision aligned to company growth strategy
- Develop and maintain a multi-phase product roadmap (implementation + post-go-live)
- Identify opportunities to standardize, simplify, and digitize processes
- Balance short-term delivery with long-term scalability
📋 Backlog Management & Prioritization- Own and manage the NetSuite product backlog across key functions:
- Manufacturing (production, quality, lot/traceability)
- Distribution (inventory, warehousing, logistics)
- Promotional/Souvenir business (pricing, rebates, trade programs)
- Translate business needs into user stories, acceptance criteria, and success metrics
- Prioritize features based on business value, ROI, and operational impact
- Make trade-off decisions between customization and standard functionality
🤝 Business & User Engagement- Partner with stakeholders across Finance, Supply Chain, Operations, and Sales
- Lead discovery sessions, workshops, and user interviews
- Act as the voice of the user to ensure intuitive and effective solutions
- Drive alignment on process changes and system capabilities
🛠 Collaboration with Delivery Teams- Work closely with:
- Internal IT and engineering teams
- External NetSuite implementation partners
- Participate in solution design sessions
- Validate proposed solutions and ensure requirements are clearly understood
- Accept or reject deliverables based on defined criteria
📊 Data, Reporting & Insights- Define KPIs and success metrics for NetSuite capabilities
- Ensure dashboards and reporting support decision-making
- Drive data consistency and governance across business units
- Leverage analytics to identify continuous improvement opportunities
🔄 Change Management & Adoption- Champion adoption of new processes and system capabilities
- Partner on training strategy and materials
- Ensure business readiness for releases
- Gather post-launch feedback and drive continuous improvement
🔁 Post-Go-Live Product Ownership- Transition from implementation to ongoing product ownership
- Manage release cycles, enhancements, and optimization initiatives
- Build internal expertise to reduce reliance on external partners
- Drive innovation leveraging NetSuite and its ecosystem
• Required Qualifications- Bachelor's degree in Business, Supply Chain, IT, or related field
- 5-8+ years of experience in Product Management, Business Systems, or ERP leadership
- Hands-on experience with NetSuite or similar ERP platforms
- Strong understanding of Food & Beverage operations:
- Manufacturing (batch production, quality, lot tracking)
- Distribution and supply chain operations
- Trade promotions, pricing, and rebates
- Experience writing user stories, managing backlogs, and working in Agile environments
* Preferred Qualifications- NetSuite certifications (SuiteFoundation, ERP Consultant)
- Experience working with implementation partners or system integrators
- Familiarity with integrations (WMS, EDI, CRM, 3PL, payment gateways, shipping systems)
- Experience in multi-entity or global ERP environments
🧠 Key Competencies- Strong product mindset (customer-centric and value-driven)
- Ability to translate complex business needs into scalable solutions
- Influence stakeholders without direct authority
- Data-driven decision-making
- Clear communication and storytelling
- Comfort operating in ambiguity during transformation
📈 Success Metrics- Adoption and satisfaction of NetSuite across business units
- Measurable improvements in operational efficiency
- Reduction in manual processes and workarounds
- Delivery of high-impact features aligned to roadmap
- Strong backlog health and predictable release execution
🎯 Ideal CandidateA strategic, hands-on Product Manager who thrives in transformation environments-someone who can bridge business and technology, drive clarity in ambiguity, and build scalable systems that support long-term growth at Nassau Candy.
