Intuitive Surgical, Inc

Product Manager, Digital Solutions, SP

Intuitive Surgical, Inc$120K — $150K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • Minimum 4 years in a medical device role
  • At least 6 years of professional experience in product management or related fields
  • Strong analytical and problem-solving skills
  • Proven leadership capabilities with a focus on customer satisfaction

Responsibilities

  • Define and implement product vision and roadmap for Intuitive Hub
  • Translate customer needs into actionable product requirements
  • Lead cross-functional teams within a matrixed organization
  • Ensure compliance and scalability globally for product offerings
  • Develop training and enablement materials for commercial teams

Benefits

  • Flexible working conditions with in-office requirements from Monday to Thursday
  • Opportunity for international travel and professional growth
  • Access to a comprehensive benefits package including health and wellness resources
  • Engagement in innovative projects that impact patient recovery and healthcare efficiency
Full Job Description
Job Description

Da Vinci SP Product Overview

As a colleague of the da Vinci SP® Product Management Team, you will be part of an innovative surgical platform that is changing the way physicians perform soft tissue surgery. Da Vinci SP is approved in multiple countries to perform a variety of surgical procedures with innovative approaches surfacing from physicians globally. The result is patients recovering faster and going home sooner than other soft tissue modality options1. Even minimally invasive prostatectomy, made reproducible by Da Vinci Systems over a decade ago, is being reimagined by surgeons and performed via new approaches to preserve healthy tissue, leading to faster recovery and postoperative discharge in as little as a few hours after surgery.2
Primary Function of Position

The Intuitive Hub SP Product Management role for will be responsible for leading the full lifecycle of the Intuitive Hub product on Intuitive's 4th generation da Vinci Systems. This includes the full range of product management responsibilities such as user needs finding, product definition, roadmap development, global launch planning and sustaining product management. The role is unique in that it is responsible for Intuitive Hub on both da Vinci SP and 4th Generation Multi-port Da Vinci Platforms, including da Vinci X and Xi. Other key collaborators include Intuitive's Professional Education and Digital organizations. Due to the broad scope of the role, cross-department collaboration, communication and multi-platform knowledge will be critical for success in addition to core product management capabilities.

Hub is not just a digital capability - it is foundational infrastructure for future digital expansion across Single Port and Multi Port platforms. We are looking for a product leader with the following traits:
  • Strategic thinker with strong execution discipline.
  • Highly structured problem solver.
  • Data-driven but customer-obsessed.
  • Comfortable making trade-offs under uncertainty.
  • Motivates teams through clarity of purpose and narrative.
  • Operates with urgency and accountability.

Essential Job Duties
  • Product strategy and vision:
    Define and articulate a compelling product vision and roadmap for Hub and other digital offerings.
    Establish a clear narrative that connects technical teams, commercial partners, and executives to a shared outcome.
  • Product Definition & Execution:
    Translate customer needs into clear, data-driven product requirements and measurable success criteria.
    Balance customer desirability, technical feasibility, and business viability.
    Ensure thoughtful integration with robotic platforms, hospital IT systems, and data security infrastructure.
  • Cross-Functional Leadership:
    Lead through influence in a matrixed environment across.
    Serve as the connective tissue across distributed stakeholders.
    Maintain tight alignment on milestones, dependencies, and risk mitigation plans.

Ensure global scalability and compliance across geographies.
  • Commercialization & Enablement:
    Transfer product knowledge to corporate and commercial teams to enable: Training materials, marketing messaging, sales enablement tools and clinical education assets.
  • Product Quality & Lifecycle Stewardship:
    Partner with engineering and quality to ensure product robustness, reliability, and cybersecurity integrity.

Maintain supply continuity and lifecycle support plans.
Support sustaining activities, field feedback loops, and iterative enhancements.
Monitor KPIs post-launch and drive continuous improvement.

Qualifications

Required Skills and Experience

Problem Solving
  • First Principle Strategic Thinking
  • Analytical, Quantitative
  • Conceptual, Creative

Personal Drive and Achievement
  • Sets and achieves challenging goals
  • Bias for action, motivated by progress
  • Initiative and ownership
  • Perseverance, grit
  • Proactive, not passive

Leadership & Presence
  • Selfless, do what's best for the customer
  • Listening, customer and org empathy
  • High situational awareness, EQ
  • Teamwork, followership, influence
  • Confidence

Communication
  • Synthesis
  • Verbal and written communication
  • Creates a shared vision
  • Adapts to audience (sales vs engineering)

Entrepreneurship
  • Market understanding - disease states, modalities, choreographies
  • Customer understanding - Workflows, Hospital Systems, desired outcomes and efficiencies
  • Business strategy - Pricing, financial models, business case development
  • Commercialization - Launch readiness, Forecasting, Product / Portfolio fit, Value Proposition, Claim Development
  • Operations - Product health metrics & KPIs, Forecasting

Technical aptitude
  • Requirement writing
  • Systems thinking
  • Software application understanding
  • Data, networking

Research
  • Market research methods - both qualitative and quantitative
  • Primary research - interviews, ethnography, contextual inquiry, surveys, quality data, etc.
  • Secondary - clinical literature, market and competitor analysis
  • Evaluation of new/competitive/ emerging technologies


Required Education and Training
  • Minimum Bachelor's degree
  • Minimum 4 years in a medical device role
  • Minimum 6 years cumulative professional experience in product management, marketing, engineering, business development, or equivalent role


Working Conditions
  • 25% travel, including occasional international or weekend travel as required by the job
  • Product management team members are expected to be in office Monday - Thursday


Additional Preferred Skills and Experience
  • Product Support/Ops - Support, Implementation
  • Product development - Design controls, Agile / Scrum
  • Project management - Timelines, scope, risk / critical path identification
  • Product Development - Risk Burndown during development cycle
  • Regulatory - Device approvals & requirements (indications, data privacy & security)


Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate's experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate's qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.

About Intuitive Surgical, Inc

Intuitive Surgical, Inc. is an American corporation that develops, manufactures, and markets robotic products designed to improve clinical outcomes of patients through minimally invasive surgery, most notably with the da Vinci Surgical System. The company is part of the NASDAQ-100 and S&P 500. Intuitive Surgical has installed more than 5,000 surgical systems worldwide, and has more than 4,000 employees.
Learn more about Intuitive Surgical, Inc
Size
9,793 employees
Market Cap
$93.6 billion
Industry
Net Income
$1 billion
Founded
1999
5 Year Trend
+16.1%
Revenue
$4.3 billion
NASDAQ

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