As a Commercial Programs Product Manager, you'll play a critical role in defining, developing, and managing commercial insurance program products. You'll be responsible for shaping coverages, wordings, workflows, and product distribution strategies while partnering with stakeholders across Broking, Underwriting, Claims, Pricing, Experience, Marketing, and IT. This is a highly collaborative role focused on creating sustainable, differentiated insurance products that support business growth, deliver strong underwriting results, and provide exceptional value to clients and brokers.
Expected Compensation: The expected hiring range for this role is $80,000 to $100,000 based on a 35-hour work week. Actual offered salary will depend on the successful candidate's qualifications and experience, as well as market conditions for the role, and internal equity.
Westland also offers a competitive annual short-term incentive program that enables employees to share in the rewards of the business and emphasizes the measures that are key to our success.
Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.
Why you'll love Westland:- An open, flexible and welcoming workplace
- Plenty of opportunities to grow and learn
- Autonomy to own your own success
- Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
- A total rewards program that takes care of your financial, physical, and mental health
- Flexible paid Values Days to celebrate days important to you
- Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients
Why we'll love You:- Bachelor's degree in business or a related field, with 3+ years of experience in insurance product development and 3+ years in commercial and/or specialty insurance underwriting or brokering
- Strong understanding of commercial insurance products, coverages, policy wordings, delegated authority arrangements, and product lifecycle management
- Highly analytical and detail-oriented, with the ability to assess complex business, underwriting, operational, and technology considerations
- Self-motivated and accountable, able to work independently while managing multiple priorities in a fast-paced environment
- Advanced proficiency with business technology including Microsoft Excel, SharePoint, and related tools
- Strong communication, stakeholder management, organizational, and problem-solving skills, with the ability to collaborate effectively across technical and business teams
Once here, you'll:- Design, implement, maintain, and enhance commercial insurance program products and delegated authority contracts, including coverages, wordings, documentation, and distribution workflows
- Partner with various teams across Westland to develop competitive, profitable, and sustainable insurance products
- Research competitor offerings and emerging market opportunities to inform product strategy, enhancements, and future program development
- Define business, workflow, reporting, and documentation requirements, collaborating with stakeholders to ensure solutions meet operational and business needs
- Monitor product performance through KPI reporting and analysis, communicating insights and recommendations to strengthen growth, profitability, and customer outcomes
- Support product launches and ongoing enhancements through testing, training, issue resolution, stakeholder communication, and cross-functional project coordination
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