- Section 1: Position Summary
Under the direction
of the Product Lead (for a particular business, segment, or capability set), the Senior Product Manager will drive the development of the product vision and roadmap for the products, features, and/or capabilities they are assigned. The individual is expected to work with a great deal of autonomy and independence, be a subject matter expert regarding existing capabilities, have a comprehensive understanding of our competitive positioning, and partner closely with Product Owners and scrum teams regarding roadmap execution.
Section 2: Job Functions, Essential Duties and Responsibilities- Product vision and roadmap: clear articulation of the objectives of the assigned product, feature, and/or capability set and the path towards achieving them
- Develop the product vision for the applicable capabilities - with a focus on the outcomes we are trying to deliver
- Lead the development of roadmaps for the capability set in partnership with design, technology and scrum teams
- Partner with sales and marketing to translate our roadmap into an external message that allows for "selling futures"
- Stay abreast of industry and competitor dynamics - including our positioning relative to key competitors
- Identify new opportunities and areas of differentiation and growth
Client experience: deep understanding of the manner in which the target audience engages with us and a continued focus on intuitive and delightful interactions that consider their entire journey
- Define and own the end to end view of the customer journey and their comprehensive set of interactions
- Partner with the design/UX team to develop a plan for engagement with customers and gathering their feedback regarding high value interactions
- Oversee customer research and engagement for gathering feedback and determining product requirements
- Relentless focus on customer ease of use through identifying and resolving their key problems
Maximize the value of assigned products, features and/or capabilities: partner with the Product Lead to maximize the value of the capability set across the business
- Establish and manage key metrics and measures of success for the capability set and take responsibility for delivery against goals
- Partner with segment leaders and other shared services to drive adoption of capabilities across our client base
- Create and/or enhance documentation for internal and external audiences that demonstrates our comprehensive offering
- Serve as the internal and external subject matter expert for the applicable product, feature, and/or capability set
Roadmap development and execution: partner closely with product owners and scrum teams, regarding roadmap development - with a particular focus on data driven decisioning and outcomes based roadmaps
- Lead the development of roadmaps for the product, feature, and/or capability set in partnership with design, technology and scrum teams
- Partner closely with Product Owners and scrum teams to translate client insights, desired outcomes, and business problems into optimal roadmaps
Section 3:- Skills/Capabilities
- Demonstrated ability to create a compelling product vision - including, key measures of success
- Experience owning and driving product roadmaps and knowledge of Agile product development methodologies and practices
- Strong leadership skills - including managing direct reports and driving results through other groups
- Demonstrated ability to operate and create results with limited oversight
- Excellent communication & influencing skills - with the ability to lead diverse groups to consensus
- Strong stakeholder management; able to partner across business segments
- An effective team player, who can work with people at all levels
- High level of self-motivation, with strong integrity & ethics
- Highly organized with the ability to effectively prioritize key issues and deliverables
Experience
- A minimum of 5-7 years of product experience / expertise is required in Retirement or Wealth Management, or Financial Services.
- Expertise implementing experiences across Web, Mobile, and Cross-channel Interoperability.
- Deep understanding of the retirement industry and competitive dynamics
Personal Qualities
- Decisive, able to operate independently
- High personal and professional integrity
- Results oriented with a commitment to excellence; willing to roll-up his/ her sleeves
- Proactive self-starter, resourceful, and flexible
The national average salary range for this role is $130-150k in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits.
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